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  1.    04 Oct 2017 #11
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,449
    Windows 10 IoT

    Go back to the shop demand a genuine RETAIL key,
    Reporting him to MS >might< get you a key.

    ^^^^^ This ^^^^^
      My ComputerSystem Spec
  2.    04 Oct 2017 #12
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,449
    Windows 10 IoT

    Reselling a PC that is Volume Licensed is illegal, period, no ifs ands or buts. He may have gotten it with Windows Preinstalled, but that still doesn't make it legal to resell it with that particular version. Legally activated Home or Pro yes, Volume License no. The Volume License is owned by the company and stays with that company, it's not transferable. It could be that he got the PC second hand. I've seen it before, the IT guy gets lazy and doesn't wipe the company install from the PC like they are supposed to. Or the company just went belly up and the assets are sold as is. Then we end up where we are now. Activation times out when that PC can no longer connect to the company KMS server. That's quit often only possible if you have access to that companies internal network.

    The other scenario is the guy in the PC shop just blatantly pirated Windows by setting up or connecting to a fake KMS server. That happens to, all to frequently IMHO.

    Either way, this PC will fail to activate and you need to get a valid Product code/Licensee to keep using it.
      My ComputerSystem Spec
  3.    04 Oct 2017 #13
    Join Date : Oct 2017
    Posts : 9
    windows 10 Pro 64 bit
    Thread Starter

    Thanks for the replies. What is my proof that it is not genuine exactly if I am to bring it back and demand a genuine key?

    I have added my show key report now.

    The steps I did previously were something I found to do in this situation on google, outlined below, but didn't rectify the problem.

    "If the issue persists,Please perform the steps mentioned below and see if it helps.
    a: Press Windows key + X.
    b: Then click Command Prompt(admin)
    c: Now type the following command and then hit enter
    slmgr -rearm
    d: Now restart the computer."
    &quot;Your Windows license will expire soon&quot; Attached Files
      My ComputerSystem Spec
  4.    04 Oct 2017 #14
    Join Date : Oct 2017
    Posts : 9
    windows 10 Pro 64 bit
    Thread Starter

    I'll await your expert responses regarding how the show key report is, before I go down the route and accuse the guy of a selling me a volume licence key.

    thanks all
      My ComputerSystem Spec
  5.    04 Oct 2017 #15
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,449
    Windows 10 IoT

    The -3V66T key is the generic key Pro gets with a Digital License. It could be that you did have a valid Pro DL, then something messed up activation, the update maybe, hard to say. What you did to try and fix it may be why you now have the KMS key. You haven't mentioned what you did. I'm not passing judgement by the way. You wouldn't be the first one to try something posted on the internet only to find out latter, that's not the way you do it, legally. Or you made a typo that had unexpected results, it happens.

    What you could do is do the "change product key" option on the activation screen and type in the full Pro key showkey found. The key should be VK7JG-NPHTM-C97JM-9MPGT-3V66T. That key is well know and easily found with a Google search. It only works if that PC already has a DL stored on the activation server. Everybody that did the free upgrade to Pro got that generic key. I get it if I activate my pro installs with a skip key. They already have a DL on the activation server. If not the PC won't activate. It can't be used to get Pro for free. If your PC was originally activated with a Pro DL, entering that key should fix it. If it doesn't have a DL it won't activate and you'll get an error message or reason why. Even if that happens, IMHO, your in no worse a spot than you are now. There is no legal way to activate your Pro install with a KMS key. Not without buying a license for one from Microsoft. Way too expensive even if they would sell you one, which they won't. Not a single anyway.
      My ComputerSystem Spec
  6.    04 Oct 2017 #16
    Join Date : Oct 2017
    Posts : 9
    windows 10 Pro 64 bit
    Thread Starter

    This is all I have done

    "If the issue persists,Please perform the steps mentioned below and see if it helps.
    a: Press Windows key + X.
    b: Then click Command Prompt(admin)
    c: Now type the following command and then hit enter
    slmgr -rearm
    d: Now restart the computer."

    Not sure what to do now I tried to use the "installed key" to reactivate the licence, just now but i get an error telling me unable to connect to my organization and contact them etc.
      My ComputerSystem Spec
  7.    04 Oct 2017 #17
    Join Date : Oct 2017
    Posts : 9
    windows 10 Pro 64 bit
    Thread Starter

    with this key VK7JG-NPHTM-C97JM-9MPGT-3V66T. i get the error as attached and unfortunately as of now is what im left with after doing that
    Attached Thumbnails Attached Thumbnails dl.png  
      My ComputerSystem Spec
  8.    04 Oct 2017 #18
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,449
    Windows 10 IoT

    Try the troubleshoot option at the bottom, and or open an admin command prompt and run slmgr /ato.
      My ComputerSystem Spec
  9.    04 Oct 2017 #19
    Join Date : Jan 2017
    Turku
    Posts : 1,787
    Windows 10 Pro IP Build 16299.19 (Branch: RS3 Release)

    NOOO! Did you save the installed key somewhere? That one is the one you need...it is a retail key.
      My ComputersSystem Spec
  10.    04 Oct 2017 #20
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,449
    Windows 10 IoT

    I've gotten activation error messages, even though I have a valid digital License. I can't remember if I had the exact same message shown above though. I should have taken a screen shot at the time but didn't.
    Running slmgr /ato usually fixes it for me.
      My ComputerSystem Spec

 
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