Cannot update to KB4038788 on new desktop

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  1. Posts : 4
    Windows 10
       #1

    Cannot update to KB4038788 on new desktop


    Hi, I've been having a problem with windows update as of late, I can get the update just fine but then after it reboots my PC attempting to install fails saying "fatal error something-something dll" and restarts my PC reverting me back it's so frustrating because on my laptop, it installed fine no issues but on my gaming PC which I am typing this from, it doesn't want to install, the update KB4038788. Please help the update fixer uper from here didn't work

    Cannot update to KB4038788 on new desktop-save-bad-update.png
      My Computer

  2. Flashorn's Avatar
    Posts : 81
    Windows 7 Ultimate
       #2

    My suggestion would be to wait.

    MS has had quite a few problems with the .Net patch this month.

    It might be [speculation here] that it will be replaced with a newer version.

    Ongoing list of problems with this months Win10 Creators Update cumulative update KB 4038788 @ AskWoody

    Have you tried this :


    Download the "Show or hide updates" troubleshooter package now.


    It's for blocking updates But, it also serves as an installer.

    Read how to work it:

    Win10 machines with get Creators Update


    Flashorn.
      My Computers


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    Thanks for the reply Flashborn, I will try out the tool you gave me, I thought I was alone in this because it's pretty strange for an update to fail like this and fall back on and annoyingly keeps downloading itself. I was told to do in-place update but I can't without it wiping my OS drive that contains my game save data and other registry settings that I don't want to go through again and do them all over again.
      My Computer


  4. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #4

    Hi there, Skidrow. Welcome to TenForums.

    There's also an in-house troubleshooter for that. Open Settings app > Choose "Update & security > Choose "Troubleshoot" > Choose "Windows Update" > Click on it and choose "Run the troubleshooter".
      My Computers


  5. Posts : 4
    Windows 10
    Thread Starter
       #5

    HippsieGypsie said:
    Hi there, Skidrow. Welcome to TenForums.

    There's also an in-house troubleshooter for that. Open Settings app > Choose "Update & security > Choose "Troubleshoot" > Choose "Windows Update" > Click on it and choose "Run the troubleshooter".
    Yeah that was the first thing that came to mind and did, but didn't do anything besides restarting and throwing up the error and back to couldn't install updates reverting back message
      My Computer

  6. Flashorn's Avatar
    Posts : 81
    Windows 7 Ultimate
       #6

    I can understand your concern but, you should have a back up
    of your HDD if it's this important to you.

    There's already a thread on here concerning options and which programs to use.

    Acronis True Image vs Macrium Reflect - Windows 10 Forums

    It might help you make up your mind and easy your concerns {as long as you do it LoL}

    Hope it works out for you.


    Flashorn.
      My Computers


  7. Posts : 4
    Windows 10
    Thread Starter
       #7

    Flashorn said:
    I can understand your concern but, you should have a back up
    of your HDD if it's this important to you.

    There's already a thread on here concerning options and which programs to use.

    Acronis True Image vs Macrium Reflect - Windows 10 Forums

    It might help you make up your mind and easy your concerns {as long as you do it LoL}

    Hope it works out for you.


    Flashorn.
    My Windows 10 install is on my SSD which is my boot drive with my other drives are for storage and games strictly.
      My Computer


  8. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #8

    Skidrow said:
    Yeah that was the first thing that came to mind and did, but didn't do anything besides restarting and throwing up the error and back to couldn't install updates reverting back message
    I see. You could try and install it directly from the MS Update Catalogue. Make sure you pick the correct one.

    Microsoft Update Catalog

    Install CAB file in Windows 10 Windows 10 Windows Update Activation Tutorials
      My Computers

  9. Flashorn's Avatar
    Posts : 81
    Windows 7 Ultimate
       #9

    Skidrow said:
    My Windows 10 install is on my SSD which is my boot drive with my other drives are for storage and games strictly.
    You know that even if your games are on other HDDs, the games still make use of your Windows installation right?

    So, if you should lose your OS SSD then, your games will also not work even if they are installed on the other HDDs.

    My suggestion would be to install your games on the SSD which will make them faster to boot and should make
    them run faster. You will only get a few frames per second faster but, you would have everything in the same place which
    would make it allot easier to restore should something happen.

    Skidrow has a good suggestion about the Update Catalog. Try that first.

    But, you might want to clean the OS first with the internal cleaner. "Disc Cleanup"

    https://support.microsoft.com/en-ca/...-in-windows-10

    Then, download and try to install the update manually.


    Flashorn.
      My Computers


  10. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #10

    In addition, I find this to be the best Disk Cleanup:

    Open Admin Command prompt. Check all the boxes you deem necessary. (I don't check any error logging) Copy/paste command below and press enter. Do not close the command window until all the taskbar flashing little windows have stopped.

    %SystemRoot%\System32\Cmd.exe /c Cleanmgr /sageset:65535 & Cleanmgr /sagerun:65535
      My Computers


 
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