"There were problems installing updates"

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  1. Posts : 42,953
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #21

    Ok, we need to go back to basics.

    First please check your disk.
    Download and run Hard Disk Sentinel (trial) and post a screenshot of the result.
    If ok, proceed.

    Now check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    or
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    or
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed- else do not proceed.

    We already know SFC /SCANNOW won't help.

    I would then suggest you perform an in-place upgrade repair install which keeps all programs and data.

    I don't know how to replace the file reported; someone else may.
    Repairs to services have not been performed, as the program says; an in-place repair should deal with all of that.
      My Computers


  2. Posts : 671
    Win 10 21H1 (OS Build 19043.1151)
    Thread Starter
       #22

    I ran Hard Disk Sentinel, here are the results.

    "There were problems installing updates"-screenshot-254-.png

    I'm going to reboot and have the chkdsk run and will post the results.
      My Computer


  3. Posts : 671
    Win 10 21H1 (OS Build 19043.1151)
    Thread Starter
       #23

    Here's the screenshot form chkdsk.

    "There were problems installing updates"-capture_9.png
      My Computer


  4. Posts : 42,953
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #24

    Excellent... so if you agree, the next stage is an in-place upgrade repair install.

    Make sure there's at least 500Mb unallocated space on your system drive, and no spare space on your other drive. This should make sure all partitions for Windows are on your system drive. You should have about 20Gb free space on C:

    I always recommend that if you're not already using disk imaging routinely, it's a very good idea to start doing that before a major change to your system. Just in case you end up with an unbootable PC.

    E.g. Macrium Reflect (free) or similar + external storage for its disk image sets.


    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
    - essentially download a win 10 iso the same as your base build, boot normally, and run setup.exe from that.

    Familiarise yourself with the tutorial if you've not done this before.
      My Computers


  5. Posts : 671
    Win 10 21H1 (OS Build 19043.1151)
    Thread Starter
       #25

    dalchina said:
    Excellent... so if you agree, the next stage is an in-place upgrade repair install.

    I always recommend that if you're not already using disk imaging routinely, it's a very good idea to start doing that before a major change to your system. Just in case you end up with an unbootable PC.

    E.g. Macrium Reflect (free) or similar + external storage for its disk image sets.


    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
    - essentially download a win 10 iso the same as your base build, boot normally, and run setup.exe from that.

    Familiarise yourself with the tutorial if you've not done this before.
    I'm not sure this is what I want to do, but I'll look over the information and then make my decision.
    Thanks for all the help.
      My Computer


  6. Posts : 42,953
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #26

    It's a safe procedure, I'm offering nothing else.

    You could always clean install.

    You can try using DISM (see the tool under Kyhi's boot disk at the top of the Software and Apps section) - it could take you a lot of time trying.
      My Computers


  7. Posts : 671
    Win 10 21H1 (OS Build 19043.1151)
    Thread Starter
       #27

    dalchina said:
    It's a safe procedure, I'm offering nothing else.

    You could always clean install.

    You can try using DISM (see the tool under Kyhi's boot disk at the top of the Software and Apps section) - it could take you a lot of time trying.
    I've decided to go through with the in-place upgrade repair install.

    I'll report back after all is done.

    Thanks again.
      My Computer


  8. Posts : 671
    Win 10 21H1 (OS Build 19043.1151)
    Thread Starter
       #28

    Well, I did the in-place upgrade repair install and I'm receiving undated as I type this, without that funky error code.

    "There were problems installing updates"-capture_10.png

    So I have to say, that this seems to have worked out well.


      My Computer


  9. Posts : 56,825
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #29

    Geosammy said:
    Well, I did the in-place upgrade repair install and I'm receiving undated as I type this, without that funky error code.

    "There were problems installing updates"-capture_10.png

    So I have to say, that this seems to have worked out well.


    Glad to see you are back up and running with updates! Good job!

    Remember to do a system image backup when you are finished, to save your effort and work.

    Don't know what you use, but Macrium is highly recommended here. It's free.

    Backup and Restore with Macrium Reflect Windows 10 Backup Restore Tutorials

    Macrium Software | Your Image is Everything
      My Computers


  10. Posts : 671
    Win 10 21H1 (OS Build 19043.1151)
    Thread Starter
       #30

    f14tomcat said:
    Glad to see you are back up and running with updates! Good job!

    Remember to do a system image backup when you are finished, to save your effort and work.

    Don't know what you use, but Macrium is highly recommended here. It's free.

    Backup and Restore with Macrium Reflect Windows 10 Backup Restore Tutorials

    Macrium Software | Your Image is Everything
    Thanks!
    That is my plan.
    I do make periodic system images to an external drive, but the last one I made was the one I just did the repair on.
    I'll be sure to make a system image from this new install.

    I was trying to avoid having to do the in-place upgrade, but everything I tried did on good.
    Things seem to be back to "normal" now and I thank all of you, that gave their time to help with this issue.
      My Computer


 

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