Windows 10: "There were problems installing updates" Solved

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  1. Posts : 153
    Windows 10 Pro 64 bit, Version 1709 (Build 16299.192)
    Thread Starter
       28 Sep 2017 #11

    hawkman said: View Post
    You could run the tool from here,
    Activation troubleshooting - Windows 10 Forums
    update event errors will be at the bottom of it, copy/paste them


    Roy
    I ran this tool by clicking on Windows Validation and I'm not sure I want to post the results.
    Isn't this sensitive stuff?

    It does say that the Validation Status is Genuine and that Data Integrity pass.
      My ComputerSystem Spec


  2. Posts : 153
    Windows 10 Pro 64 bit, Version 1709 (Build 16299.192)
    Thread Starter
       28 Sep 2017 #12

    dalchina said: View Post
    Cortana search or Settings search for Update History

    Again the clue at the end of your post, for which thanks, I'll look thru it, is that 'the service hasn't been started'.

    So it seems some service is in the wrong state or unable to run for whatever reason.

    As you can already see, the state of the Windows Update service is different to mine (in two ways).
    RPC, RPC Endoint... & DCOM server.... are the same as mine.
    I haven't changed the status of the windows update service.
    There is no option to set this service to Manual (Triggered Start)

    Here is a screenshot of what I think is my update history.

    Click image for larger version. 

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ID:	155408
      My ComputerSystem Spec


  3. Posts : 31,114
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       28 Sep 2017 #13

    Check this also.

    Click image for larger version. 

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ID:	155414
      My ComputersSystem Spec

  4.    28 Sep 2017 #14

    Ok, try this:
    Download and run Tweaking.com's free cautious repair tool.
    Observe all the backup stages.
    Select only repairs 3,26,27 related to services.

    Tweaking.com - Windows Repair Free/Pro
    - use the download lnk below
    Installer (36.20 MB)
      My ComputerSystem Spec


  5. Posts : 153
    Windows 10 Pro 64 bit, Version 1709 (Build 16299.192)
    Thread Starter
       28 Sep 2017 #15

    dalchina said: View Post
    Cortana search or Settings search for Update History

    Again the clue at the end of your post, for which thanks, I'll look thru it, is that 'the service hasn't been started'.

    So it seems some service is in the wrong state or unable to run for whatever reason.

    As you can already see, the state of the Windows Update service is different to mine (in two ways).
    RPC, RPC Endoint... & DCOM server.... are the same as mine.


    Event log:
    Windows has an Event Viewer (search for it) but it's cumbersome and awkward.

    Event Log Explorer (freeware) is more user friendly and supports searching.
    Attachment 155409

    As this may be daunting, you might try
    a. Noting the time of the event (fault report)
    b. Typing Reli in cortana's search bar and clicking on Reliability History
    Attachment 155412
    - You might find a report related to the update failure there.
    If so, click on it and post any more detail.

    But this is a very small selection of reports, and it may well not be included there.
    Wow!
    Don't think I can manage doing that.
    Thanks, but this is way above my paygrade.
      My ComputerSystem Spec

  6.    28 Sep 2017 #16

    Try Tweaking,com - my #14. It tells you what to do step by step.
      My ComputerSystem Spec


  7. Posts : 31,114
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       28 Sep 2017 #17

    Did you verify Bits service was running?
      My ComputersSystem Spec


  8. Posts : 153
    Windows 10 Pro 64 bit, Version 1709 (Build 16299.192)
    Thread Starter
       28 Sep 2017 #18

    dalchina said: View Post
    Try Tweaking,com - my #14. It tells you what to do step by step.
    Thanks.
    I download the portable version and I'm going to try it now.
      My ComputerSystem Spec


  9. Posts : 153
    Windows 10 Pro 64 bit, Version 1709 (Build 16299.192)
    Thread Starter
       28 Sep 2017 #19

    f14tomcat said: View Post
    Did you verify Bits service was running?
    Yes this service is running.
      My ComputerSystem Spec


  10. Posts : 153
    Windows 10 Pro 64 bit, Version 1709 (Build 16299.192)
    Thread Starter
       28 Sep 2017 #20

    I ran this program, but don't know what to do with the results.

    Click image for larger version. 

Name:	Screenshot (252).png 
Views:	6 
Size:	103.7 KB 
ID:	155421
      My ComputerSystem Spec


 
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