2017-09 Cumulative Update failed to install


  1. Posts : 2
    Windows 10 Home
       #1

    2017-09 Cumulative Update failed to install


    My last successful update version was build 413. Each cumulative update since then has failed to install. Latest message was "2017-09 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4038788) - Error 0x8e5e0147". Any suggestions on how I can rectify?
      My Computer

  2. f14tomcat's Avatar
    Posts : 53,293
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #2

    milfam said:
    My last successful update version was build 413. Each cumulative update since then has failed to install. Latest message was "2017-09 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4038788) - Error 0x8e5e0147". Any suggestions on how I can rectify?
    @milfam , welcome to Tenforums!


    Sometimes the Windows Update needs to be reset. It can get out-of-wack for a variety of reasons under different circumstances. Try the reset procedure found here on one of our tutorials. Post back, please, with your results. Thanks, TC.

    Windows Update Activation Reset Windows Update in Windows 10 - Windows 10 Forums
      My Computers


  3. Posts : 2
    Windows 10 Home
    Thread Starter
       #3

    Txs f14tomcat

    I tried running the file but it failed. Various messages but some I captured are:
    "Cannot reset 'Windows Update' (wuauserv) service failed to stop"
    (I failed to capture some of the other messages - too fast for me)

    A new screen and "System error 5 has occurred - Access denied"

    Windows update is unchanged (obviously). Any other options perhaps?
      My Computer


 

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