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You download the ISO, mount it within Windows then run the Setup you find on the ISO. If it does not allow you to keep installed apps then you have the wrong ISO. It can be the same edition or higher (you can upgrade from 1607 to 1703, for example) but you cannot upgrade with a different language version - the ISO must be for the same base language as the Windows you are currently running. If the languages don't match it will only allow you to keep personal files.
Find out your system's base language by opening a command prompt and typing:
SYSTEMINFO | FIND "System Locale:"
(or just SYSTEMINFO then look for the equivalent of the 'System Locale:' line if the results are in a different language)
It seems like the only issue now is that I cannot keep my files AND apps. As Bree mentioned in a previous post if I am unable to keep both files and apps then either my language or edition does not match. I have checked and found that the language matches but I am unsure about how to make sure I have the current edition. What should I be looking to match between my system and the ISO?
Do you still have that Windows.old folder? How big is it? Right click the folder and look at properties , then just post back how big the folder is. No pics necessary. Just the size of the folder.
EDIT: The reason I am asking, is you can pull your personal data and files from it (in the USERS folder) and copy to an inexpensive thumb drive ( about $8-$10) to save them. If you could do that, a clean install would not be a disaster.
Some info here.
What is the Windows.old Folder and How Do You Delete It?
Last edited by f14tomcat; 18 Aug 2017 at 17:20.