1.    10 Aug 2017 #1
    Join Date : Jun 2015
    Posts : 48
    Windows 10 64 bit pro

    Windows 10 update fails


    Windows 10 64 bit Pro 3.4 Ghz 16 meg ram.

    When Windows dose the update to 1703 I get the message Update Failed.

    Any ideas what the cause may be?
      My ComputerSystem Spec
  2.    10 Aug 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,029
    Win 10 Pro (1703)

    Upgrade to Windows 10 Windows 10 Installation Upgrade Tutorials

    Please see this: - the yellow Tips section and the basic guidance in Here's How.

    Advice includes disconnecting any unnecessary peripherals, doing the upgrade after a clean boot, disabling any AV, and any disk other than the system disk.

    There are logs which you can try to read and interpret.
    Please also post the exact message you received.
    Was the upgrade offered by Windows update, or did you try to upgrade manually?

    Please also do the following:
    Download and run Hard Disk Sentinel (trial) and post a screenshot of its GUI.

    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Thanks.

    Please also download and run Minitool Partition Wizard, expand all columns so all text is visible and post a screenshot of your partitions.
      My ComputerSystem Spec
  3.    10 Aug 2017 #3
    Join Date : Jun 2015
    Posts : 48
    Windows 10 64 bit pro
    Thread Starter

    I meant do a security update
      My ComputerSystem Spec
  4.    10 Aug 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,029
    Win 10 Pro (1703)

    When Windows dose the update to 1703
    was confusing.

    Which security update please? Please post a screenshot of your Update History.
    What's the exact error message?

    There's a thread per security update in the News section. Please go there, find the update in question and you can read about user experiences of it, and find a link to download it manually.

    There are logs which you can try to read and interpret.

    Trying to find out why it failed from the Windows update logs is not straightforward. Here are some guides.
    Generating the Log Files for Troubleshooting Windows Updates for Windows 10 | Windows 10 content from Windows IT Pro
    Windows 10, WindowsUpdate.log and how to view it with PowerShell or Tracefmt.exe Charles Allen’s Blog
    http://www.thewindowsclub.com/read-w...-in-windows-10

    This may be useful once you have readable logs as a indication of what to look for. As to accessing them,the info at the start is out of date. See above.
    https://support.microsoft.com/en-us/...pdate.log-file
      My ComputerSystem Spec
  5.    10 Aug 2017 #5
    Join Date : Jun 2015
    Posts : 48
    Windows 10 64 bit pro
    Thread Starter

    Quote Originally Posted by WalterW View Post
    I meant do a security update
    The error message is
    Feature update to Windows 10, version 1703
    Fail to install on 10/08/2017
    Feature update to Windows 10, version 1703
    Failed to update on 10/08/2017
      My ComputerSystem Spec
  6.    10 Aug 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,029
    Win 10 Pro (1703)

    That isn't an update (within a build). That's an upgrade to the current build. Please see my first response.
      My ComputerSystem Spec
  7.    10 Aug 2017 #7
    Join Date : Jun 2015
    Posts : 48
    Windows 10 64 bit pro
    Thread Starter

    Quote Originally Posted by dalchina View Post
    That isn't an update (within a build). That's an upgrade to the current build. Please see my first response.
    That method worked fine on my laptop running Windows 10 64 bit home.
      My ComputerSystem Spec
  8.    10 Aug 2017 #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,029
    Win 10 Pro (1703)

    PCs are different - different mix of hardware and software. Some hardware e.g. Broadcom is apparently not compatible with the Creator's build. I assume your desktop and laptop do not have identical hardware and software.

    It is not the method- the process you employ that's in question. You need to investigate the logs, follow the guidelines, obtain more information as to what went wrong.
      My ComputerSystem Spec

 


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