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  1.    04 Aug 2017 #11
    Join Date : Jul 2015
    Bristol
    Posts : 125
    Windows 10 32 Bit
    Thread Starter

    Well - having not made any progress, I decided to create a flash drive and reinstall W10. NO GO, the HP laptop would not recognise a usb flashdrive!
    So did a DVD instead, which worked with no problem. (USB recognition has now returned) With a little tinkering with various HP drivers, the Laptop is once again functioning and has done several updates (which was the original problem.)

    Whilst zooming around the net - I did find that one person who could not install a major MS update, he changed from wireless to an Ethernet cable connection, this immediately did the trick.
    Worth bearing in mind for any future quirks I think.
    Last edited by Skofab; 04 Aug 2017 at 19:03.
      My ComputerSystem Spec
  2.    05 Aug 2017 #12
    Join Date : Mar 2017
    Posts : 16
    Windows 10

    Quote Originally Posted by Skofab View Post
    <snip>

    Whilst zooming around the net - I did find that one person who could not install a major MS update, he changed from wireless to an Ethernet cable connection, this immediately did the trick.
    Worth bearing in mind for any future quirks I think.
    So that makes 2 people who couldn't upgrade a major MS update over WiFi. Both my Samsung NC 10 netbook and Acer Extensa laptop got upgraded as soon as I plugged in their Ethernet cables. (See my earlier post in this thread).

    Update on my "problem": The Gigabyte MoBo desktop PC was finally updated to the latest version Windows 10 (1703 build 15063.502) after I went to:
    https://support.microsoft.com/en-us/...rs-update-here

    I downloaded the "Update Assistant" and ran it. Whoop-dee-doo, one more PC up-to-date.

    Much less luck with the Asus Ultrabook laptop. After searching around for a Win10 Creators Update download, I eventually ended up here:
    Download Windows 10

    After downloading and running, my laptop got updated to version 1703 build 15063.0

    So it went backwards from version 1703 build 15063.483 to 15063.0 ! But, hey, I thought maybe that's not so bad as it may get updated from ".0" all the way to ".502".

    So after "Check for updates", Windows reported 3 updates ready: the first 2 came down quickly, and the 3rd one - the subject of this thread - got stuck at 1%.

    That was yesterday. Here is what I see tonight at Windows Update:

    Attachment 147253

    - and after clicking on "Download", it gets stuck at 0%. I'll leave it for a few hours.

    But I think this is a MS screw-up. Hopefully they'll produce a new Cumulative update that works.
      My ComputerSystem Spec
  3.    05 Aug 2017 #13
    Join Date : Mar 2017
    Posts : 16
    Windows 10

    <SNIP>

    That was yesterday. Here is what I see tonight at Windows Update:

    Attachment 147253

    - and after clicking on "Download", it gets stuck at 0%. I'll leave it for a few hours.

    But I think this is a MS screw-up. Hopefully they'll produce a new Cumulative update that works.[/QUOTE]


    What happened to the attachment? I could see it yesterday.
      My ComputerSystem Spec
  4.    06 Aug 2017 #14
    Join Date : Mar 2017
    Posts : 16
    Windows 10

    After leaving the laptop for a few hours yesterday and re-checking for updates, Windows Update reported that update KB4032188 was ready to install! Whoop-dee-doo! So I let it install, which took ages, and after a few restarts Windows said it was "Working on Updates" and got to a point about 75% done and then Windows said (I paraphrase): "Sorry, can't install, giving up, undoing everything, tough cheese."

    And then it locked up. No little rotating dots, no obvious activity. Left it for an hour or so and then powered off. After restarting, it was still at version 1703 build 15063.0.

    Then, this morning, at a different location - different WiFi - I was showing the problem to a friend, i.e. that the laptop would not update, and I also clicked on Windows Update to show him the pending updates.

    And again Windows reported that the update KB4032188 was ready to install. So I allowed it to start installing and, amazingly, this time it did install. Whoopee! So now the laptop is at version 1703 build 15063.502.

    Now, this afternoon, I went to Windows Update again and saw that another update was available: Definition Update for Windows Defender...

    But I also noticed that that message was followed by:

    "Updates are available. We'll download them when you are not using a metered connection or you can download 0.43 MB-0.43 MB using your current data connection (charges might apply). You might still need to connect to unmetered Wi-Fi for some updates". (My colouring)


    So that message triggered some questions:

    1. Does Windows think I am on a metered connection? I am not.
    2. Is that why the update KB4032188 wouldn't download/install properly at my home?
    3. Is that why it did install at a different location this morning?
    4. How do I tell windows the connection is not metered?

    After Googling all the above, I found in Wi-Fi Settings, "Manage known networks", "Properties": my home network was set as metered, and the other location was set as not metered. So this looks like the cause of the problem all along.

    Now all networks are set to unmetered.

    I hope all this detail helps others. Comments welcome.
      My ComputerSystem Spec

 
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