Windows Update Troubleshooter - Doesn't solve issues

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  1. Posts : 8
    Windows 10 Pro (1307)
       #1

    Windows Update Troubleshooter - Doesn't solve issues


    This all started after a crash during the night while i was sleeping (never found it or the reason because my memory dump wasn't storing anything due to pagefile being less than memory). But during my search I ran the troubleshooter for WU and it came up with issues; but it doesn't seem to be doing anything for said issues.

    As you can see from the snips, its suggests a few things but it doesn't seem to fix these issues permanently, nor all of them listed. I can keep running the troubleshooter and get the same results every time. Only once did it claim to fix everything after I restarted a ton of services (bits, MSI installer, WU service, cryptsvc, wuauserv, appidsv). I tried using this article base but only got to mshtml.dll when it said that i couldnt that command.

    So I can't figure out what to do or if its just some hiccup that's always gonna say I have updates and corruptions. I am running the latest build, 1703, but can't figure out if I really have updates waiting or if I'm truely uptodate.
    Windows Update Troubleshooter - Doesn't solve issues-wu1.pngWindows Update Troubleshooter - Doesn't solve issues-wu2.pngWindows Update Troubleshooter - Doesn't solve issues-wu3.png
      My Computer


  2. Posts : 30,864
    Windows 11 Pro x64 Version 23H2
       #2

    Hi LevyLazu. Welcome to the TenForums @LevyLazu

    Not exactly sure which article you use but this is the one I run, second post in this thread.

    https://answers.microsoft.com/en-us/...f-468311f4edd6

    I might suggest you run SFC /scannow to see if it reports any corruption. May need to run more than once to fix everything.

    Next alternative would be an in place repair / upgrade. This installs V1703. I always recommend you back up your data off machine regardless of the fact that it should be safe.

    Repair Install Windows 10 with an In-place Upgrade

    Ken
      My Computer


  3. Posts : 44,972
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #3

    And before the above, since you indicate these are recurring problems, check your disk.

    Download and run Hard Disk Sentinel (trial) and post a screenshot (use the Insert Image icon above your post).

    Note- an in-place upgrade repair install keeps all your programs and data and most settings.
      My Computers


  4. Posts : 8
    Windows 10 Pro (1307)
    Thread Starter
       #4

    Thanks for the welcome!
    I should have mentioned, I have run SFC and healthchecks to no avail.
    I also noticed in the C:\Windows\SoftwareDistribution, the Reporting Events text keeps reporting the same two lines;
    {5A221949-BD47-424C-81B5-F5458523A317} .......... UpdateOrchestrator Success Software Synchronization Windows Update Client successfully detected 0 updates.
    {1FB3E780-9A38-4C11-824A-ED110973663A} .......... UpdateOrchestrator Success Software Synchronization Windows Update Client successfully detected 3 updates.

    Always none then three but no updates. I also keep having to manually start Bits and Installer services

    This was a fresh install also, downloaded from the MS website with a key I bought. It is already build 1703, and I can't recall where to find what the version number is but when I had looked, it was the most up to date one according to MS.

    Windows Update Troubleshooter - Doesn't solve issues-capture.png
      My Computer


  5. Posts : 8
    Windows 10 Pro (1307)
    Thread Starter
       #5

    LevyLazu said:
    Only once did it claim to fix everything after I restarted a ton of services (bits, MSI installer, WU service, cryptsvc, wuauserv, appidsv). I tried using this article base but only got to mshtml.dll when it said that i couldnt [use] that command. [something about it missing]
    Forgot the link I was talking about. Apologies: https://support.microsoft.com/en-us/...ate-components

    Also found the OS build I'm using; 15063.483
      My Computer


  6. Posts : 30,864
    Windows 11 Pro x64 Version 23H2
       #6

    Windows Key + R, type winver, enter.

    Windows 10 History

    https://support.microsoft.com/en-us/help/4018124

    After disk check, still recommend in place repair / upgrade. (and still recommend backing up data. It's a thing with me. Had to many should have could haves.)
      My Computer


  7. Posts : 8
    Windows 10 Pro (1307)
    Thread Starter
       #7

    Caledon Ken said:
    Windows Key + R, type winver, enter.

    Windows 10 History

    https://support.microsoft.com/en-us/help/4018124

    After disk check, still recommend in place repair / upgrade. (and still recommend backing up data. It's a thing with me. Had to many should have could haves.)
    Haha, beat me to my edit, but it's 15063.483
      My Computer


  8. Posts : 8
    Windows 10 Pro (1307)
    Thread Starter
       #8

    Caledon Ken said:
    Windows Key + R, type winver, enter.

    Windows 10 History

    https://support.microsoft.com/en-us/help/4018124

    After disk check, still recommend in place repair / upgrade. (and still recommend backing up data. It's a thing with me. Had to many should have could haves.)
    I did the repair install, and half good, half bad. It solved two of the issues but still getting two others:
    Windows Update Troubleshooter - Doesn't solve issues-captured.png
    It is not installing any updates from this troubleshooting, either.
      My Computer

  9.   My Computer


  10. Posts : 30,864
    Windows 11 Pro x64 Version 23H2
       #10

    Too funny. So I thought what could this be?

    So I started the Windows Update Trouble shooter on one of my devices and low an behold I got the four errors that were fixed in your original posting. Like you I know this machine to up to date. This must be a glitch in the Trouble Shooter.

    The real live test will be August 9th, the day after they release the monthly Cumulative update.

    I know I just going to ignore and wait and see.

    Would be interested to see what TairikuOkami link produces.


    Ken
      My Computer


 

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