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  1.    17 Jul 2017 #1
    Join Date : Sep 2015
    Posts : 17
    Windows XP, 7, 10

    Another Creators Update Failed Person


    I tried using creators update through windows update assistant= FAIL
    a) can't remember what happened

    I tried updating using media creation tool on USB= FAIL
    a) It installs to 100% says computer will restart but then it exits program and says "Windows Installation Failed" in a pop up box

    I tried updating through normal Windows Update = FAIL
    a) It downloaded then went to restart and it wanted to configure updates but nothing happened when restarted it just booted back to normal.

    I tried clean boot, uninstall antivirus, disable defender, then USB update = FAIL
    a) I just can't seem to get past the restart phase of the update

    I tried running the windows update tool repair
    a) it found corrupt Windows Update Repair Database and fixed it
    b) Still can't update via USB


    System 16 gigs of ram
    i5 6600k
    Gigabyte Z170-HD3-CF
    Bios F6 - not that i think it matters
    R9 390 8 Gigabyte - updated to latest version of driver
    Samsung SSD
    Seagate 2 TB harddrive

    Current Windows 10 1607 14393.1480

    I am very techy person and this is very frustrating as its just an update. It should work.
    So the problem is... what should I do... I've looked at so many help sites and try this and that.. nothing seems to get it to work.
      My ComputerSystem Spec
  2.    17 Jul 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by campdude View Post
    I tried updating using media creation tool on USB= FAIL
    a) It installs to 100% says computer will restart but then it exits program and says "Windows Installation Failed" in a pop up box
    When you say "media creation tool on USB" do you mean you used the MCT's option to 'make install media for another PC' and made the USB install media, then used that to try the upgrade? Or do you mean you had the MCT on a USB and used its 'Upgrade this PC' option?

    I am very techy person and this is very frustrating as its just an update. It should work...
    It's not 'just an update' - it is a full install of a complete new operating system, as big a step as upgrading W7/8 to W10. As such, the upgrade log files should give details of how and where it failed.

    What version and os build do you have at present?
      My ComputersSystem Spec
  3.    17 Jul 2017 #3
    Join Date : Sep 2015
    Posts : 17
    Windows XP, 7, 10
    Thread Starter

    Current Windows 10 1607 14393.1480

    I don't really care about terminology update vs upgrade. Its just an upgrade it should be working LOL

    Yes I used the media creation tool on USB for another PC. I was actually using a different PC to download the USB ISO.

    I don't know where the upgrade log files are I have been trying to look into that just now.
    Maybe google will tell me.
      My ComputerSystem Spec
  4.    17 Jul 2017 #4
    Join Date : Sep 2015
    Posts : 17
    Windows XP, 7, 10
    Thread Starter

    SETUP ERR
    setuperr




    2017-07-17 11:30:57, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]2017-07-17 11:31:39, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)2017-07-17 11:32:23, Error [0x0808fe] MIG Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] Failed to get preferred homegroup with hr=0x800704902017-07-17 11:32:33, Error CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panther\automation.dat[gle=0x00000002]2017-07-17 11:32:33, Error SP CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]2017-07-17 11:32:40, Error [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: Win32Exception: \\?\C:\Boot\macrium\WA10KFiles\mount\windows\INF\PERFLIB\0000\perfc.dat dir copy to \\?\C:\$WINDOWS.~BT\Sources\Rollback\Boot\macrium\WA10KFiles\mount\windows\INF\PERFLIB\0000\perfc.da t: Element not found. [0x80070490] void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)[gle=0x00000012]2017-07-17 11:32:40, Error [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: Win32Exception: \\?\C:\Boot\macrium\WA10KFiles\mount\windows\INF\PERFLIB\0000\perfc.dat dir copy to \\?\C:\$WINDOWS.~BT\Sources\Rollback\Boot\macrium\WA10KFiles\mount\windows\INF\PERFLIB\0000\perfc.da t: Element not found. [0x80070490] void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)void __cdecl UnBCL:irectory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL:irectory::ICopyDelegate *)[gle=0x00000012]2017-07-17 11:32:40, Error [0x06414e] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint) failed. Disabling Rollback.[gle=0x00000012]2017-07-17 11:32:40, Error SP Error setting OS Switch Rollback checkpoint[gle=0x00000012]2017-07-17 11:32:40, Error SP Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]2017-07-17 11:32:40, Error MOUPG MoSetupPlatform: Finalize reported failure![gle=0x000000b7]2017-07-17 11:32:40, Error MOUPG MoSetupPlatform: Using action error code: [0x80004005][gle=0x000000b7]2017-07-17 11:32:40, Error MOUPG CDlpActionFinalize::ExecuteSetupPlatformFinalize(1018): Result = 0x80004005[gle=0x000000b7]2017-07-17 11:32:40, Error MOUPG CDlpActionFinalize::ExecuteRoutine(435): Result = 0x800040052017-07-17 11:32:47, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x800040052017-07-17 11:32:47, Error MOUPG CDlpTask::ExecuteAction(3243): Result = 0x800040052017-07-17 11:32:47, Error MOUPG CDlpTask::ExecuteActions(3397): Result = 0x800040052017-07-17 11:32:47, Error MOUPG CDlpTask::Execute(1631): Result = 0x800040052017-07-17 11:32:47, Error MOUPG CSetupManager::ExecuteTask(2083): Result = 0x800040052017-07-17 11:32:47, Error MOUPG CSetupManager::ExecuteTask(2046): Result = 0x800040052017-07-17 11:32:47, Error MOUPG CSetupManager::ExecuteInstallMode(833): Result = 0x800040052017-07-17 11:32:47, Error MOUPG CSetupManager::ExecuteDownlevelMode(396): Result = 0x800040052017-07-17 11:32:54, Error MOUPG CSetupManager::Execute(232): Result = 0x800040052017-07-17 11:32:54, Error MOUPG CSetupHost::Execute(368): Result = 0x80004005
      My ComputerSystem Spec
  5.    17 Jul 2017 #5
    Join Date : Sep 2015
    Posts : 17
    Windows XP, 7, 10
    Thread Starter

    Apparently I still have a corrupt Windows Update Database... i keep trying to fix it.
    Attached Thumbnails Attached Thumbnails troubleshoot.jpg  
      My ComputerSystem Spec
  6.    17 Jul 2017 #6
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by campdude View Post
    Apparently I still have a corrupt Windows Update Database... i keep trying to fix it.
    Your setuperr posted earlier is virtually unreadable (and full of smileys). Better to post it as an attachment.

    Help in interpreting the errors here....

    Tip
    The table at the Microsoft site below lists the most common upgrade and installation errors, and a few things you can try to fix the problems.

    Get help with Windows 10 upgrade and installation errors - Windows Help
    Upgrade to Windows 10
      My ComputersSystem Spec
  7.    17 Jul 2017 #7
    Join Date : Sep 2015
    Posts : 17
    Windows XP, 7, 10
    Thread Starter

    I'm just guessing that this is critical error number
    CSetupHost::Execute(368): Result = 0x80004005setuperr.log
      My ComputerSystem Spec
  8.    17 Jul 2017 #8
    Join Date : Jul 2015
    Posts : 3,694
    10 Pro

    You could try uninstalling macrium
      My ComputerSystem Spec
  9.    17 Jul 2017 #9
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by lx07 View Post
    You could try uninstalling macrium
    These errors suggest that may help...

    2017-07-17 11:32:40, Error [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: Win32Exception: \\?\C:\Boot\macrium\WA10KFiles\mount\windows\INF\PERFLIB\0000\perfc.dat dir copy to \\?\C:\$WINDOWS.~BT\Sources\Rollback\Boot\macrium\WA10KFiles\mount\windows\INF\PERFLIB\0000\perfc.da t: Element not found. [0x80070490] void __cdecl UnBCL::Directory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL::Directory::ICopyDelegate *)

    ...

    2017-07-17 11:32:40, Error [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: Win32Exception: \\?\C:\Boot\macrium\WA10KFiles\mount\windows\INF\PERFLIB\0000\perfc.dat[/URL] dir copy to \\?\C:\$WINDOWS.~BT\Sources\Rollback\Boot\macrium\WA10KFiles\mount\windows\INF\PERFLIB\0000\perfc.da t: Element not found. [0x80070490] void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)
      My ComputersSystem Spec
  10.    17 Jul 2017 #10
    Join Date : Sep 2015
    Posts : 17
    Windows XP, 7, 10
    Thread Starter

    Trying That... now... I did the windows re-image and the SFC scan and it still failed after that..

    So I will uninstall Macrium Restart and try again.

    Hopefully my USB is not corrupt.
      My ComputerSystem Spec

 
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