Windows 10: PC doesn't auto reboot after firmware update, just idles.

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  1.    15 Jul 2017 #1

    PC doesn't auto reboot after firmware update, just idles.


    What do you do when the PC doesn't auto reboot after firmware update?

    Click image for larger version. 

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    Last edited by GARoss; 15 Jul 2017 at 15:05. Reason: SOLVED
      My ComputerSystem Spec

  2.    15 Jul 2017 #2

    It's been like this for at least 5 minutes.
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  3.    15 Jul 2017 #3

    I gave in after about 15 minutes & rebooted. All seems okay except on restart. I keep getting that endless offers to update the Gigabyte App Center even though I've tried several time to do so. Ah-g-g-g-g!
      My ComputerSystem Spec

  4.    15 Jul 2017 #4

    Did you clear the CMOS with a lot of board's after a update you have to clear it for new features to take effect
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  5.    15 Jul 2017 #5

    Samuria said: View Post
    Did you clear the CMOS with a lot of board's after a update you have to clear it for new features to take effect
    This is a gray area for me. Is this were the board battery is removed for a few minutes, then reinserted & reboot? The motherboard is a Gigabyte GA-AB350-Gaming 3.
      My ComputerSystem Spec


  6. Posts : 1,832
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       16 Jul 2017 #6

    You should load the BIOS defaults after a BIOS update. I have Gigabyte motherboards and don't use any of their bloatware. I just check for BIOS updates periodically and install them manually. You will find Gigabyte only support their boards with BIOS updates for 1-2 years.
      My ComputerSystem Spec


  7. Posts : 5,407
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Jul 2017 #7

    See these links for resetting the bios:

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
      My ComputerSystem Spec

  8.    16 Jul 2017 #8

    GARoss said: View Post
    What do you do when the PC doesn't auto reboot after firmware update?

    Click image for larger version. 

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    Rules to live by for updating firmware/BIOS:
    1. Never do it thru SW. Do it thru BIOS itself.
    2. Set BIOS defaults before and after the update (the later one is usually default anyway).
    3. Make a backup of BIOS on same USB you install it from, most have that option or do it automatically.
    4. Do not interrupt process.
    Reason for #1, SW and OS are likely to crash and so ruin everything and even "brick" device.
    Reason for #2, some BIOS changes may not be reset during updates and my interfere with new settings if new BIOS doesn't detect them.
    Couple of other things. Removing battery may not actually reset BIOS as most modern ones have a backup. There's always a button or set of 2 or 3 post on the MB for that. It not only clears BIOS changes and brings them to factory defaults but also may not change clock. For same reason most MBs have a keystroke to read in defaults, usually an F# key.
    It's all in a pretty indispensable part that comes with device/MB or that can be downloaded ...... Manual. Read, understand and follow to a "T".
      My ComputersSystem Spec

  9.    16 Jul 2017 #9

    Thanks.

    A week ago I tried flashing BIOS with a new MB, Gigabyte GA-AB350-Gaming through the BIOS. It got to about 90% when it suddenly went into reboot. I wound up sending that MB back & replaced it with a Gigabyte GA-AB350-Gaming 3 (these Gigabytes MB are slightly narrower that other MBs & fit my case better).

    So, this time I did install Gigabyte APP Center from the CD drive. At the Gigabyte site there was an App Center update which I installed. From the time I installed the APP Center I got these reminders every few minutes of an update available. It was never clear what it wanted to update. F6 was the installed BIOS on the new board & I was aware, but leery of installing, another BIOS update but decided the APP Center's @BIOS might be safe. After the update, I rebooted to Windows & BIOS read F7 using HWMonitor software & my PC appeared to be okay. It was late in the day after re-installing much of my old software that a window appeared. It just said GIGABYTE - Firmware Update Utility. I didn't understand it to be a BIOS update. Why would I? After all F7 BIOS update appeared to install okay. After the "update" finished it locked to the reboot that didn't window seen in the photo I posted. All other PC functions were working fine. I guess I expected the PC to reboot itself after the stated 5 seconds.

    After reading posts this morning I've had enough of the Gigabyte APP Center. Before booting into Windows, I checked BIOS. It first informed me that the BIOS had been reset & to reset my settings. I clicked OK & found F6 as the current BIOS, not F7 as HWMonitor software yesterday. All that remains of the Gigabyte uninstall is Smart Backup B16.0516.1 (x64) whatever that is(?).
      My ComputerSystem Spec

  10.    16 Jul 2017 #10

    CountMike said: View Post
    Rules to live by for updating firmware/BIOS:
    1. Never do it thru SW. Do it thru BIOS itself.
    2. Set BIOS defaults before and after the update (the later one is usually default anyway).
    3. Make a backup of BIOS on same USB you install it from, most have that option or do it automatically.
    4. Do not interrupt process.
    Reason for #1, SW and OS are likely to crash and so ruin everything and even "brick" device.
    Reason for #2, some BIOS changes may not be reset during updates and my interfere with new settings if new BIOS doesn't detect them.
    Couple of other things. Removing battery may not actually reset BIOS as most modern ones have a backup. There's always a button or set of 2 or 3 post on the MB for that. It not only clears BIOS changes and brings them to factory defaults but also may not change clock. For same reason most MBs have a keystroke to read in defaults, usually an F# key.
    It's all in a pretty indispensable part that comes with device/MB or that can be downloaded ...... Manual. Read, understand and follow to a "T".
    Thanks. I try to follow manuals & how-to advice as I am very much a layman with computers. I first built one 6 yrs ago without issues. That encouraged me to try again a 2nd time. Perhaps I'm experiencing a "Sophomore Jinx" this time around.

    This was quoted from the Gigabyte manual:
    Page 20 - Chapter 2...
    ...To access the BIOS Setup program, press the <Delete> key during the POST when the power is turned on.
    To upgrade the BIOS, use either the GIGABYTE Q-Flash or @BIOS utility.
    Q-Flash allows the user to quickly and easily upgrade or back up BIOS without entering the operating system.
    @BIOS is a Windows-based utility that searches and downloads the latest version of BIOS from the Internet
    and updates the BIOS.

    Because BIOS flashing is potentially risky, if you do not encounter problems using the current version of BIOS, it is recommended that you not flash the BIOS. To flash the BIOS, do it with caution. Inadequate BIOS flashing may result in system malfunction.

    It is recommended that you not alter the default settings (unless you need to) to prevent system instability or other
    unexpected results. Inadequately altering the settings may result in system's failure to boot. If this occurs, try to
    clear the CMOS values and reset the board to default values. (Refer to the "Load Optimized Defaults" section in
    this chapter or introductions of the battery/clear CMOS jumper in Chapter 1 for how to clear the CMOS values.)

    Thats all good but there's always that gray area that I'm sure experienced builders would know what to do when things go wrong.

    I did follow the instructions. For example, "To upgrade the BIOS, use either the GIGABYTE Q-Flash or @BIOS utility." On the previous MB my first BIOS attempt was with Q-Flash. As nothing was changed in BIOS before there was nothing to reset before install. All appeared fine until the flash upgrade got to 90% then suddenly "rebooted" & the PC never recovered. I followed all the above recommendations to the letter as I understood them. That board was returned. My only point is there is always the potential of gray area when something unexpected happens. When flashing the previous MB the install got to 90% & Q-Flash said it would reboot, I thought it was finished. I wasn't sure what was going on. It tried to boot but failed. Where's that in the manual? What would an experienced builder have done? My understanding was not to interrupt BIOS updates so I didn't. That MB was returned.

    With this board I tried their other recommendation, @BIOS software. Even you don't recommend that but it apparently failed as well. With this MB @BIOS finished but didn't auto reboot as I thought it would. I rebooted manually. Perhaps I should of gone into BIOS first to see if it took but didn't & the PC booted smoothly in Windows & appeared to be okay. I don't recall reading anything one way other other if BIOS version should be checked or not after flashing but as I used the defaults I didn't think it mattered. Maybe it does. (?)

    At this point the BIOS is the original F6 version. The PC seems fine however I haven't put it to work rendering video or Photoshop yet.

    I do appreciate your suggestions. I'll take you advice to m
    ake a backup of BIOS on same USB I install it from. I don't recall seeing that option. We'll see...
      My ComputerSystem Spec


 
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