Windows Update stuck at 0%

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  1. DJBenLord
    Posts : 24
    Microsoft Windows 10 Pro
       New #1

    Windows Update stuck at 0%


    Hello! I have a problem with Windows Update. It's stuck at 0%, and moves nowhere. I've tried literally everything to fix it, including the reset Brink provided. Can you please help me?

    P.S: I've tried the following things:
    http://www.thewindowsclub.com/window...oading-updates
    Windows 10 updates are in download or waiting - Microsoft Community

    I also tried running these command lines (I read this in a PC magazine):
    Code:
    net stop wuauserv
regsvr32 %windir%\system32\wups2.dll
net start wuauserv
    Thanks for help, I am hoping you can find me a solution!
    Last edited by Brink; 12 Jul 2017 at 13:27. Reason: Moved to new thread
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  3. Bastet
    Posts : 2,544
    Windows 10 Pro 64bit
       New #2

    How long have you left the update? I've noticed that it can stay on 0% for some time, seen this more with cumulative updates containing malicious software removal tool.
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  4. Bobby Phoenix
    Posts : 685
    Windows 10 Pro 64-bit
       New #3

    How long ago did you try to update? I tried about an hour and a half ago, and received an error code, and when I looked it up, it said it timed out trying to connect to the update servers. Maybe MS is having issues?
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  6. TairikuOkami
    Posts : 5,452
    Windows 11 Home
       New #4

    Try this, it is another variation of fixes you have already tried, but it helped me, I had a failed update.

    Download "WF.bat" and run it as admin. It will ask what to clean, select everything, if you do not need it.
    Windows Update stuck at 0% Attached Files
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  7. DJBenLord
    Posts : 24
    Microsoft Windows 10 Pro
    Thread Starter
       New #5

    Bastet said:
    How long have you left the update? I've noticed that it can stay on 0% for some time, seen this more with cumulative updates containing malicious software removal tool.
    I've left it for more than 2 hours now, and I know it sholdn't take that long.
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  8. DJBenLord
    Posts : 24
    Microsoft Windows 10 Pro
    Thread Starter
       New #6

    Bobby Phoenix said:
    How long ago did you try to update? I tried about an hour and a half ago, and received an error code, and when I looked it up, it said it timed out trying to connect to the update servers. Maybe MS is having issues?
    The problem we're talking about appeared months. Yes, months ago. I couldn't fix it yet.
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  9. f14tomcat
    Posts : 56,825
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #7

    DJBenLord said:
    The problem we're talking about appeared months. Yes, months ago. I couldn't fix it yet.
    What version of Windows are you running. The "months ago" part has me curious...

    Hold down WIN KEY and press R
    Type WINVER and hit enter

    Please post a screenshot of the window it displays. Thanks, TC...

    How to Upload and Post Screenshots and Files at Ten Forums Windows 10 Tutorials
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  10. DJBenLord
    Posts : 24
    Microsoft Windows 10 Pro
    Thread Starter
       New #8

    f14tomcat said:
    What version of Windows are you running. The "months ago" part has me curious...
    Here it is, I last updated probably when I updated to 1607 Anniversary Update via The Windows 10 Update Helper, IDK after that...
    Windows Update stuck at 0%-winver.png
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  12. DJBenLord
    Posts : 24
    Microsoft Windows 10 Pro
    Thread Starter
       New #9

    TairikuOkami said:
    Try this, it is another variation of fixes you have already tried, but it helped me, I had a failed update.

    Download "WF.bat" and run it as admin. It will ask what to clean, select everything, if you do not need it.
    I tried it, even after reboot, didn't fix the issue.
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  13. f14tomcat
    Posts : 56,825
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #10

    DJBenLord said:
    I tried it, even after reboot, didn't fix the issue.
    You may need to do a Repair Install. Something is corrupt and needs fixing. Apparently for quite some time. There is a complete tutorial here on how-to.

    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials

    It will preserve/save all your settings, data, and apps you have installed. The only part I am not sure of is how you are going to get the 14393 ISO instead of the 15063 ISO. It must be for the same version you have currently running. The instructions in the tutorial are complete, but I believe they will download a 15063 ISO, which you cannot use.

    I've poked around in the forum and I can't find a direct legal link to the MS 14393 ISO. If someone ( @Brink ) could point, it would be helpful.

    Let's wait a bit and see if there is a response.
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