1.    12 Jul 2017 #1
    Join Date : Jul 2015
    Bristol
    Posts : 125
    Windows 10 32 Bit

    Problems - Microsoft KB4025339


    Laptop Windows 10 Pro 64 bit.

    The above update would not install. Ran the troubleshooter for windows updates (this indicated that approx 4/5 corrections were made), and a 'partial result' was achieved, in that If I now go to 'settings' - click on update history - the update is now listed there in the left hand column, but, it says underneath a restart is required to successfully complete update. Restarting the laptop does not alter this in any way..
    Any ideas guys?
    Thanks in advance
      My ComputerSystem Spec
  2.    12 Jul 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,033
    Win 10 Pro (1703)
      My ComputerSystem Spec
  3.    12 Jul 2017 #3
    Join Date : Jul 2015
    Bristol
    Posts : 125
    Windows 10 32 Bit
    Thread Starter

    Thank you dalchina for your time and thoughts. I have to confess that this is a little above my level of understanding.

    Since My original post, I have noted that the window update troubleshooter reports a potential Windows update database error. I have since run DISM.exe /Online /Cleanup-Image /Restorehealth, and also sfc /scannow - which have had no effect.

    Possible need for re-install perhaps? or have I not yet exhausted the obvious remedial routes??
      My ComputerSystem Spec
  4.    12 Jul 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,033
    Win 10 Pro (1703)

    Did these pass?
    DISM.exe /Online /Cleanup-Image /Restorehealth, and also sfc /scannow - which have had no effect.
    From the Tutorial section (which you're free to search and browse) you can try
    Reset Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials

    and here's another screed on logs:
    Read Windows Update Logs in Windows 10 Windows 10 Windows Update Activation Tutorials
      My ComputerSystem Spec
  5.    12 Jul 2017 #5
    Join Date : Jul 2015
    Bristol
    Posts : 125
    Windows 10 32 Bit
    Thread Starter

    Hi dalchina
    sorry I should have mentioned of course that YES, both 'DISM.exe /Online /Cleanup-Image /Restorehealth and sfc /scannow' did in fact flag up all was well.

    Since my last post I have uninstalled KB4025339 - restarted etc etc.
    When I now go to settings / update status, the update is now once again showing 100% downloaded, and now appears to be 'stuck'
    I now have two entries for this update in the update history column .... one says installation failed, and the other says needs restart to complete installation !!! (which as reported does not work)

    I will leave this for a long time to see if it in fact decides to install. Again many thanks for your help.
    Last edited by Skofab; 12 Jul 2017 at 13:55. Reason: Info added
      My ComputerSystem Spec
  6.    12 Jul 2017 #6
    Join Date : Jul 2015
    Bristol
    Posts : 125
    Windows 10 32 Bit
    Thread Starter

    Well
    what a turn up !!!!!
    Left for half hour +, and suddenly a message appeared asking me to restart. This I did, and the install completed successfully.
    Why oh Why do all the windows 10 updates take so long (or are subject to other upsets and failure).

    Thanks for your help dalchina
      My ComputerSystem Spec

 


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