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KB4019472 Humongous Patch Tuesday Update Failed Due to Lack of Space
EDIT: Well, at least I know now why it failed, but no fix. I should have noticed I am running out of space yet again (A better error message would have been nice!). The laptop only has a 32GB non-upgradable eMMC storage chip, and for a year I have been able to keep 4 or 5GB free by constantly cleaning up things, and the updates installed. Well this update is so huge that the laptop is no longer updateable. I have done all I can do at this point. I also had to disable the Windows Update service because it fills up my laptop with 100,000 files every day that I have to delete every time to get space back.
What I have done to make space (These are instructions I give to other people with 32GB drives):
(NOTE: I believe Steps 1 and 2 will actually perform steps 3, 4 and 5):
1) Run Windows disk cleanup including system files.
2) Install and run the CCleaner application. Perform just the file cleanup.
3) Delete %TEMP% files. Use the search in the taskbar and type %TEMP%. Delete all the files there and just skip the ones that are in use. Double check that it takes you to the TEMP directory.
4) Empty the Recycle Bin.
5) Delete Windows/Temp files. (C:/Windows/Temp.). Skip the ones that are in use.
6) Run a search using the search field in file explorer and check for GIGANTIC and then HUGE size files you may have forgot about, like in the Downloads directory (Select Size Explorer).
7) Install WinDirStat. It will help you find other really large files you may have missed.
One time things I have done (These are very large space savers)
1) Installed all applications on the SD Card. Whenever installing an application look for the advanced setup and change the C: drive to the D: drive (Or whatever drive your SD card is at).
2) In Settings, disable hibernation.
3) In Settings, delete everything in the System Recovery Space , reduce the size (I keep mine at 1GB), and manually do one System Recovery backup so you have it in case things go bad. For the Windows update it may be necessary to delete all files and disable it to make room if necessary.
4) Delete or move the swsetup files. (I actually moved them to the D: drive just in case they are needed). They are located in C:/swsetup. They may be necessary for a restore, so if you feel uncomfortable with this one, just skip it unless you are really low on space.
5) It took me a little while to notice this one. Use the web to access most of my Google Drive files so they are not synced to the disk (This is an extremely large space saver). What I do is select only important files to sync with the Stream drive. You can access the other ones using their web feature. (Windows Explorer > Google Drive > Right click on Google Drive > Select Google Drive > Select "Visit Google Drive on the Web".
PROBLEMATIC UPDATE IN QUESTION: 2017-05 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4019472).
I have tried multiple times to install it in the last two days and it dies at 9% - 10% progress with the following error each time, no matter what fix I try:
1) Some update files are missing or have problems. We'll try to download the update again later.
Error code: (0x80073712)
Things I Tried (EDIT: These were really of no use to me now I know it is a space issue):
1) Ran the Windows Update Troubleshooter and retried. No help.
2) Manually downloaded the update from the Microsoft Catalog. Did not work. The installation ran for a few minutes, the progress bar only moved slightly, and then a message popped up saying that it was not installed.
3) Ran chkdsk/scandisk on both drives. no.
4) Ran a System File Check. en-oh.
5) Ran the update at two different locations (Different network equipment / ISP / etc.). same.
6) Disabled Antivirus, Firewall and VPN. Not.
7) Deleted everything in C:\Windows\SoftwareDistribution\Download. negative.
8) Disabled the Delivery Optimization Service and stopped the Windows Update Service, rebooted and retried. Nada.
9) Ran the DISM repair command; operation complete. Did it fix the problem?.....Of course not.
10) Ran CCleaner, both Registry and File cleaner. Another waste of time.
Last edited by pjc123; 17 May 2017 at 08:56. Reason: More descriptive title reflecting the issue