Repeated Windows Update Failed to install KB4022725 - Windows 10 1703

FarStrike · 07 Jul 2017

Greetings. I have been referred to tenforums by answers.microsoft.com who have been unable to assist in resolving the problem. Original thread is here

This could probably be broken into two sections.
1: Repeated failure of Windows Update to install KB4022725
2: In place Repair Install from this excellent article from tenforums here which is failing to work after d/l it 4 times and following the instructions. This article was linked as a possible resolve to the above Windows Update problem.

Architecture:
ASUS ROG G751J. Windows 10 Home X64 (No other OS), 16GB RAM Standard, Standard Hybrid (64GB SDD/1TB HDD), Nvidia 4GB 980 GTXm Standard
WinVer = 1703 Build: 15063.296 (Why on earth can we not copy that from the info screen lol)
UI-Language = en-US

In Summary of steps taken so far:

Read countless threads on this problem and followed the majority of their advice.
Manual download of kb4022725 and install as administrator (twice I've downloaded this 500+ mb file)
Clean boot
Downloaded and used the troubleshooter, repeatedly
Also tried the built-in troubleshooter, repeatedly
Cleared Windows Update Cache (after stopping the service)
Checked drives/Virus Scans/Fragmentation etc
Drivers are up-to-date (New Asus ROG Laptop which has given no grief - Windows 10 was the default OS)
sfc /scannow
dism /online /cleanup-image /restorehealth
dism /online /get-intl
chkdsk /scan
Disabled VPN / Disabled Anti-Virus / Disabled Firewall
Unplugged all USB devices
Numerous others I can't recall offhand.

I am at my wits end with this problem which has been plaguing me for weeks now. I have extensively researched and tried to resolve over this time. As a direct result on following the advice from answers.microsoft.com I have gone from a secure system to a totally insecure system.

These are some of the steps that have been taken on advice from the other forum (which honestly scare the heck out of me)

Uninstall Anti-Virus
Uninstall Firewall
Disable VPN
Disable UEFI Secure Boot
d/l +- 14GB of Windows Install files to attempt to fix a security update (and doesn't work)

I have used Windows since version 3.1 and DOS from ver 2.11 and for the first time I'm genuinely considering ditching Windows. This is not my preference. Guys I really need help please. I'm sure you can imagine my frustrations so will keep them to myself.

Many thanks in advance :)

Caledon Ken · 07 Jul 2017

Hi Farstrike. Welcome to the TenForums @FarStrike

Could you tell us what happened when you did the inplace upgrade?

How did it fail. You need Secure Boot off and you you need to disable FAST Boot in UEFI (BIOS). I see you disable Secure Boot.

python134r · 08 Jul 2017

Welcome,

Hold it, you are overreacting a bit, I learned a long time ago to not sweat this kind of things , answer if fast boot was disabled, a lot of users had issues with this WU.

Your not totally insecure , the barbarians are not at the gates, and Trump will not bomb SA as far as I know.

hawkman · 08 Jul 2017

Hi Farstrike,

can you ZIP the cbs log, Emerson was looking in the right place, not neccessarily the right error message.
Also like to see a copy of the setupapi log.

can you run this tool as well, copy/paste the output
http://www.sysnative.com/niemiro/apps/SFCFix.exe

Roy

FarStrike · 13 Jul 2017

Hi all and thank you for the welcome and the replies. Apologies for my tardiness in replying. Was man down with a bug followed by a lost internet connection. Will get right on it and reply with the details shortly.

FarStrike · 13 Jul 2017

Results of SFCFix.exe:

Welcome to SFCFix by niemiro and sysnative.com.Checking for updates . . .No new update is available at this time.Processing directive 1 of 1 (AutoAnalysis::)Beginning flash scan of Windows Update registry.This process will take about ten minutes.Failed to create zip file with errno 2Failed to create zip file with errno 2Failed to create zip file with errno 2Failed to create zip file with errno 2Scan completed with warnings.Checking store directories . . .Checking CBS.log . . .Checking CBS.persist.log . . .Checking CheckSUR.log . . .Checking CheckSUR.persist.log . . .Attempting repair . . .Stage 1Stage 2Stage 3SUMMARY: CBS & SFC total detected corruption count: 0 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0Press any key to continue to explanation of summary . . .
--- Displaying Message 1 of 1 ---No corruptions have been detected on this computer. Whilst this is a good thing,be aware that not all types of corruption can be detected by this tool.Therefore, if you are currently experiencing continued problems with yourcomputer it is likely that you are going to need the assistance of a humananalyst in order to find and fix them.If your problems persist, and you are currently being instructed by a helper,you should let them know about this development by sending them the logfilewhich will soon be generated and opened so that they can perform a manual fix.If you are not currently being instructed by a helper but still need assistance,you should seek free advice from your favourite forum or sysnative.com. Create anew thread and provide this logfile in the first post of that thread along witha complete description of the problems you were experiencing which led you torun this tool. * Press any key to continue . . .

EDIT: Adding SFCFix final summary page:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-07-13 12:00:42.334
Microsoft Windows 10 Build 15063 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-07-13 12:30:28.924
----------------------EOF-----------------------
END of EDIT

*****
CBS Log - being a bit blonde here. Cannot find a link to attach a file - only an image or video. Any guidance please? Ready to upload it.

************
UEFI - Caledon was correct. Fast Boot was not disabled. I have since disabled it and run the In Place Repair a few times. Still the same error unfortunately.

**********

In-Place-Repair:
No error code. Just the greyed out options. Only manner to proceed is to wipe everything - not saving settings or apps. This is not an option lol. Image and description below.

Repeated Windows Update Failed to install KB4022725 - Windows 10 1703-place-repair-choose-what-keep.jpg

Windows is installed in the default C:\Windows directory as per the manufacturer original install.
Both the Windows Image and the Live in-place-repair were performed using the latest version of the tool. It is not an older image.
Multiple attempts:
1. Downloading a fresh ISO (several times each)
  1. Using default settings
  2. User defined settings, stipulating X64, English US
2. Performing the update live

I just cannot get it to allow the first two options in the above picture.

***********
Setupapi log - Which one are you looking for here? An Everything search gives multiple variants :)

f14tomcat · 13 Jul 2017

FarStrike said:

Results of SFCFix.exe:

Welcome to SFCFix by niemiro and sysnative.com.Checking for updates . . .No new update is available at this time.Processing directive 1 of 1 (AutoAnalysis::)Beginning flash scan of Windows Update registry.This process will take about ten minutes.Failed to create zip file with errno 2Failed to create zip file with errno 2Failed to create zip file with errno 2Failed to create zip file with errno 2Scan completed with warnings.Checking store directories . . .Checking CBS.log . . .Checking CBS.persist.log . . .Checking CheckSUR.log . . .Checking CheckSUR.persist.log . . .Attempting repair . . .Stage 1Stage 2Stage 3SUMMARY: CBS & SFC total detected corruption count: 0 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0Press any key to continue to explanation of summary . . .
--- Displaying Message 1 of 1 ---No corruptions have been detected on this computer. Whilst this is a good thing,be aware that not all types of corruption can be detected by this tool.Therefore, if you are currently experiencing continued problems with yourcomputer it is likely that you are going to need the assistance of a humananalyst in order to find and fix them.If your problems persist, and you are currently being instructed by a helper,you should let them know about this development by sending them the logfilewhich will soon be generated and opened so that they can perform a manual fix.If you are not currently being instructed by a helper but still need assistance,you should seek free advice from your favourite forum or sysnative.com. Create anew thread and provide this logfile in the first post of that thread along witha complete description of the problems you were experiencing which led you torun this tool. * Press any key to continue . . .

*****
CBS Log - being a bit blonde here. Cannot find a link to attach a file - only an image or video. Any guidance please? Ready to upload it.

************
UEFI - Caledon was correct. Fast Boot was not disabled. I have since disabled it and run the In Place Repair a few times. Still the same error unfortunately.

**********

In-Place-Repair:
No error code. Just the greyed out options. Only manner to proceed is to wipe everything - not saving settings or apps. This is not an option lol. Image and description below.

Windows is installed in the default C:\Windows directory as per the manufacturer original install.
Both the Windows Image and the Live in-place-repair were performed using the latest version of the tool. It is not an older image.
Multiple attempts:
1. Downloading a fresh ISO (several times each)
  1. Using default settings
  2. User defined settings, stipulating X64, English US
2. Performing the update live

I just cannot get it to allow the first two options in the above picture.

***********
Setupapi log - Which one are you looking for here? An Everything search gives multiple variants :)

How to post the file:

How to Upload and Post Screenshots and Files at Ten Forums Windows 10 Tutorials

FarStrike · 13 Jul 2017

CBS log attached - hopefully lol and ty for pointer tomcat

FarStrike · 14 Jul 2017

using on screen keyboard to type this. windws became unresponsve shortly after last post. task manager showed countless Windows Registry threads maxing PU. had to use power button to initiate shutdown. 1 hour later had to hold power button down to swutchoff. on reboot neither keyboard works (laptop & exteernal kbd) device mgr says registry entry incomplete or corrupted. del driveers & reboot doesnt fix problem. updatw drivers goes to blooming windows update which caused all these problems lol.

there is NO REINSTALL option for device drivers! windows sfc shows no probklems, scandisk no problems, startup repair no problems, system useless restore fails and delete its own restore = speechless

Repeated Windows Update Failed to install KB4022725 - Windows 10 1703-capture.jpg

i am very open to input. brain exhauated and if tgere is a woerse waty to use windows than onsxreen keyboard i really dontwant to know :)

Caledon Ken · 14 Jul 2017

Farstrike it sounds like system is dying.So many routines are reporting no issue but you are painfully aware of them.

A clean install will likely be less work and frustration than this diagnostic process, especially as everything is "Okay".

In this tutorial could you do option one, step 3 and Step 4 and report back.

Use DISM to Repair Windows 10 Image

Is your data safely off device?