Windows 10: Repeated Windows Update Failed to install KB4022725 - Windows 10 1703

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  1.    15 Jul 2017 #11

    thanks Caledon. sadly i agree but am fighting to avoid tghat route if remotely possible . :)

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    i am convinced tghuis has something to do with registry. any magic you can think of to try there? many thanks.

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      My ComputerSystem Spec

  2.    15 Jul 2017 #12

    Logging in from a different laptop (dusted the cover and plugged it in). Ran all the Windows troubleshooters and it killed the mouse as well, so my main laptop has a working screen and no way whatsoever to communicate with the system.

    Now, how to move forward? UEFI is new to me. How on earth do I access BIOS to change boot order so I can boot off a CD? Bearing in mind accessing the BIOS from within Windows is absolutely impossible lol (Holding F2 does not work and yes the keyboard works prior to windows loading)

    Or if its possible to boot into a Windows Safe mode then I can initiate the windows iso from there and perform a clean windows install - at this point I see no other option but a clean reinstall
    Last edited by FarStrike; 15 Jul 2017 at 06:39. Reason: updating info
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  3. f14tomcat's Avatar
    Posts : 36,378
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       15 Jul 2017 #13

    FarStrike said: View Post
    thanks Caledon. sadly i agree but am fighting to avoid tghat route if remotely possible . :)

    Click image for larger version. 

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    i am convinced tghuis has something to do with registry. any magic you can think of to try there? many thanks.

    Click image for larger version. 

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ID:	143986Click image for larger version. 

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    No, you cannot Re-install drivers as you say. But you can uninstall the devices, including the check box for drivers. Power down system. Wait a couple of minutes. Power back up, and Windows will see the devices and re-install them, with fresh downloaded drivers.


    • uninstall all those Hid compliant ones first
    • uninstall PC/AT keyboard
    • uninstall ELAN Input device


    At that point, you are pretty much dead as far as inputting anything, except On-Screen KB.

    Power off, wait a few, power on. And let it reinstall the KB and Mouse. Not much to lose, doesn't work anyway.
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  4.    15 Jul 2017 #14

    FarStrike said: View Post
    Logging in from a different laptop (dusted the cover and plugged it in). Ran all the Windows troubleshooters and it killed the mouse as well, so my main laptop has a working screen and no way whatsoever to communicate with the system.

    Now, how to move forward? UEFI is new to me. How on earth do I access BIOS to change boot order so I can boot off a CD? Bearing in mind accessing the BIOS from within Windows is absolutely impossible lol (Holding F2 does not work and yes the keyboard works prior to windows loading)

    Or if its possible to boot into a Windows Safe mode then I can initiate the windows iso from there and perform a clean windows install - at this point I see no other option but a clean reinstall
    Reposting as situation changed just a little lol. As above. Looking for a way to boot either of CD/USB to clean reinstall windows or boot into safe mode and clean reinstall from ISO.
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  5. f14tomcat's Avatar
    Posts : 36,378
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       15 Jul 2017 #15

    FarStrike said: View Post
    Reposting as situation changed just a little lol. As above. Looking for a way to boot either of CD/USB to clean reinstall windows or boot into safe mode and clean reinstall from ISO.
    That part is not possible. Just a question, are you holding the F2 key, or quickly tapping it? Tapping is the correct way. Could also be F8, or F12, or ESC. All machines can be different, it's what the OEM has set in the BIOS.
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  6. Caledon Ken's Avatar
    Posts : 9,842
    Windows 10 Pro x64 Build 1803
       15 Jul 2017 #16

    According to manual F2 is the correct key, page 78 of manual.

    http://dlcdnet.asus.com/pub/ASUS/nb/...971.1495391079

    As Dick says repeatedly tap, right from the power on.

    Have you got your data off?

    If you power on and when you see the dots hold the power switch until machine shuts off. Repeat a second time.

    On the third time windows will enter a trouble shooting menu. Boot to safe mode and you can remove all those drivers for keyboard and mouse. You can also copy out data. In safe mode windows will load basic drivers.

    Our tutorial on Advance Start Up

    Boot to Advanced Startup Options in Windows 10


    Ken
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  7.    15 Jul 2017 #17

    Thanks guys, on it now.

    F2 key - repeated hammering from touching power on switch - did nothing before the first 2 boots - held power key from dots to switch off. On 3rd occasion only then did it boot into BIOS. I hate it lol. Prefer the old school way this used to work. Do not know why it is choosing to ignore my request. Assuming its a new type of "feature"?

    In BIOS, changed boot order to CD first. However, summary screen (where you save and exit) shows "Boot Override" and that sets UEFI (Windows?) back in the first place again. It also does not allow me to add a new boot device of USB without anything to point to. My assumption is I must already have a valid USB device inserted before it "recognises" that I can add it?

    This "dumbing down" is really frustrating to work with lol. No option in BIOS to display a summary screen either. Always preferred that as it would give you an extra few seconds to get into the BIOS if you wanted. Now I'm not even sure how I actually got into BIOS as per the above.

    Trying to get in via Safe Mode as I do need to copy data off (Thanks for that reminder Ken)
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  8. Caledon Ken's Avatar
    Posts : 9,842
    Windows 10 Pro x64 Build 1803
       15 Jul 2017 #18

    Not sure why BIOS options are not showing. Today everything is about speed, waiting three seconds is just to much. The failed boots likely took you down traditional path.

    Yes you must have a USB key in to have it in BIOS boot.

    If you created key using Windows Media Creator it will boot UEFI.


    ken
      My ComputerSystem Spec

  9.    15 Jul 2017 #19

    Think I'm going to need more help here, sorry :)

    Booting into Safe Mode still leaves me without Keyboard or Mouse. Cannot use on screen keyboard as nothing to use to point to it.

    Also at Advanced Options- selecting Command Prompt - only command I can think of to backup is using xcopy?
    -> "C:" - "xcopy *.* d:\1 /s"
    Nothing graphical I can think of and Total Commander won't run this way from accessing the command prompt
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  10.    15 Jul 2017 #20

    I have an up-to-date ISO on the D drive of the laptop. Any way within Advanced Settings I can get it to use that to reinstall? (Assuming the trick with Safe Mode is just not going to work for me now - shout if I'm wrong here) Apologies if you have pointed me to that in one of the articles already. I'm in "dumbed down" mode now. Brain is numb and I just want to move on from this nightmare :)

    Unfortunately I did not create a USB key from the ISO. Nor did I burn it to DVD. Hunting for some blanks now.
      My ComputerSystem Spec


 
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