Page 2 of 3 FirstFirst 123 LastLast
  1.    15 Jul 2017 #11
    Join Date : Jul 2017
    Posts : 11
    Windows 10
    Thread Starter

    thanks Caledon. sadly i agree but am fighting to avoid tghat route if remotely possible .

    Click image for larger version. 

Name:	Capturedism.JPG 
Views:	25 
Size:	61.8 KB 
ID:	143985

    i am convinced tghuis has something to do with registry. any magic you can think of to try there? many thanks.

    Click image for larger version. 

Name:	Capturekbd.JPG 
Views:	25 
Size:	35.8 KB 
ID:	143986Click image for larger version. 

Name:	Capturedevmgr.JPG 
Views:	25 
Size:	33.7 KB 
ID:	143987
      My ComputerSystem Spec
  2.    15 Jul 2017 #12
    Join Date : Jul 2017
    Posts : 11
    Windows 10
    Thread Starter

    Logging in from a different laptop (dusted the cover and plugged it in). Ran all the Windows troubleshooters and it killed the mouse as well, so my main laptop has a working screen and no way whatsoever to communicate with the system.

    Now, how to move forward? UEFI is new to me. How on earth do I access BIOS to change boot order so I can boot off a CD? Bearing in mind accessing the BIOS from within Windows is absolutely impossible lol (Holding F2 does not work and yes the keyboard works prior to windows loading)

    Or if its possible to boot into a Windows Safe mode then I can initiate the windows iso from there and perform a clean windows install - at this point I see no other option but a clean reinstall
    Last edited by FarStrike; 15 Jul 2017 at 06:39. Reason: updating info
      My ComputerSystem Spec
  3.    15 Jul 2017 #13
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,953
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by FarStrike View Post
    thanks Caledon. sadly i agree but am fighting to avoid tghat route if remotely possible .

    Click image for larger version. 

Name:	Capturedism.JPG 
Views:	25 
Size:	61.8 KB 
ID:	143985

    i am convinced tghuis has something to do with registry. any magic you can think of to try there? many thanks.

    Click image for larger version. 

Name:	Capturekbd.JPG 
Views:	25 
Size:	35.8 KB 
ID:	143986Click image for larger version. 

Name:	Capturedevmgr.JPG 
Views:	25 
Size:	33.7 KB 
ID:	143987
    No, you cannot Re-install drivers as you say. But you can uninstall the devices, including the check box for drivers. Power down system. Wait a couple of minutes. Power back up, and Windows will see the devices and re-install them, with fresh downloaded drivers.


    • uninstall all those Hid compliant ones first
    • uninstall PC/AT keyboard
    • uninstall ELAN Input device


    At that point, you are pretty much dead as far as inputting anything, except On-Screen KB.

    Power off, wait a few, power on. And let it reinstall the KB and Mouse. Not much to lose, doesn't work anyway.
      My ComputersSystem Spec
  4.    15 Jul 2017 #14
    Join Date : Jul 2017
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by FarStrike View Post
    Logging in from a different laptop (dusted the cover and plugged it in). Ran all the Windows troubleshooters and it killed the mouse as well, so my main laptop has a working screen and no way whatsoever to communicate with the system.

    Now, how to move forward? UEFI is new to me. How on earth do I access BIOS to change boot order so I can boot off a CD? Bearing in mind accessing the BIOS from within Windows is absolutely impossible lol (Holding F2 does not work and yes the keyboard works prior to windows loading)

    Or if its possible to boot into a Windows Safe mode then I can initiate the windows iso from there and perform a clean windows install - at this point I see no other option but a clean reinstall
    Reposting as situation changed just a little lol. As above. Looking for a way to boot either of CD/USB to clean reinstall windows or boot into safe mode and clean reinstall from ISO.
      My ComputerSystem Spec
  5.    15 Jul 2017 #15
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,953
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by FarStrike View Post
    Reposting as situation changed just a little lol. As above. Looking for a way to boot either of CD/USB to clean reinstall windows or boot into safe mode and clean reinstall from ISO.
    That part is not possible. Just a question, are you holding the F2 key, or quickly tapping it? Tapping is the correct way. Could also be F8, or F12, or ESC. All machines can be different, it's what the OEM has set in the BIOS.
      My ComputersSystem Spec
  6.    15 Jul 2017 #16
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,963
    Windows 10 Pro Build 1703

    According to manual F2 is the correct key, page 78 of manual.

    http://dlcdnet.asus.com/pub/ASUS/nb/...971.1495391079

    As Dick says repeatedly tap, right from the power on.

    Have you got your data off?

    If you power on and when you see the dots hold the power switch until machine shuts off. Repeat a second time.

    On the third time windows will enter a trouble shooting menu. Boot to safe mode and you can remove all those drivers for keyboard and mouse. You can also copy out data. In safe mode windows will load basic drivers.

    Our tutorial on Advance Start Up

    Boot to Advanced Startup Options in Windows 10


    Ken
      My ComputerSystem Spec
  7.    15 Jul 2017 #17
    Join Date : Jul 2017
    Posts : 11
    Windows 10
    Thread Starter

    Thanks guys, on it now.

    F2 key - repeated hammering from touching power on switch - did nothing before the first 2 boots - held power key from dots to switch off. On 3rd occasion only then did it boot into BIOS. I hate it lol. Prefer the old school way this used to work. Do not know why it is choosing to ignore my request. Assuming its a new type of "feature"?

    In BIOS, changed boot order to CD first. However, summary screen (where you save and exit) shows "Boot Override" and that sets UEFI (Windows?) back in the first place again. It also does not allow me to add a new boot device of USB without anything to point to. My assumption is I must already have a valid USB device inserted before it "recognises" that I can add it?

    This "dumbing down" is really frustrating to work with lol. No option in BIOS to display a summary screen either. Always preferred that as it would give you an extra few seconds to get into the BIOS if you wanted. Now I'm not even sure how I actually got into BIOS as per the above.

    Trying to get in via Safe Mode as I do need to copy data off (Thanks for that reminder Ken)
      My ComputerSystem Spec
  8.    15 Jul 2017 #18
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,963
    Windows 10 Pro Build 1703

    Not sure why BIOS options are not showing. Today everything is about speed, waiting three seconds is just to much. The failed boots likely took you down traditional path.

    Yes you must have a USB key in to have it in BIOS boot.

    If you created key using Windows Media Creator it will boot UEFI.


    ken
      My ComputerSystem Spec
  9.    15 Jul 2017 #19
    Join Date : Jul 2017
    Posts : 11
    Windows 10
    Thread Starter

    Think I'm going to need more help here, sorry

    Booting into Safe Mode still leaves me without Keyboard or Mouse. Cannot use on screen keyboard as nothing to use to point to it.

    Also at Advanced Options- selecting Command Prompt - only command I can think of to backup is using xcopy?
    -> "C:" - "xcopy *.* d:\1 /s"
    Nothing graphical I can think of and Total Commander won't run this way from accessing the command prompt
      My ComputerSystem Spec
  10.    15 Jul 2017 #20
    Join Date : Jul 2017
    Posts : 11
    Windows 10
    Thread Starter

    I have an up-to-date ISO on the D drive of the laptop. Any way within Advanced Settings I can get it to use that to reinstall? (Assuming the trick with Safe Mode is just not going to work for me now - shout if I'm wrong here) Apologies if you have pointed me to that in one of the articles already. I'm in "dumbed down" mode now. Brain is numb and I just want to move on from this nightmare

    Unfortunately I did not create a USB key from the ISO. Nor did I burn it to DVD. Hunting for some blanks now.
      My ComputerSystem Spec

 
Page 2 of 3 FirstFirst 123 LastLast


Similar Threads
Thread Forum
Solved Failed to update error trying to install update version 1703
So my problem here is that the check for updates say that my computer is up to date but when ı go into the update history I can see around 15 failed updates trying to install 1703. So I run the troubleshooter for updates and it says that there...
Software and Apps
Cumulative Update KB4022725 Windows 10 v1703 Build 15063.413
Update June 27th 2017: Cumulative Update KB4022716 Windows 10 v1703 Build 15063.447 - Windows 10 Forums Source: https://support.microsoft.com/en-us/help/4022725 See also: June 13, 2017 Security Update Guide - Microsoft Security Response...
Windows 10 News
Windows 10 Update KB4022725 not installing + Unturned crashes PC
Whenever I attempt to install this update, Windows seems to ignore it. Once I restart my computer, I get a notification that "We couldn't finish installing updates." I believe this may have something to do with Unturned abruptly shutting off my...
Windows Updates and Activation
Solved Feature update to Windows 10, version 1703 failed to install
Hello people, I m using windows 10 pro and i m unable to install windows 10 creator update version 1703 since its release daily its start downloading itself and at the end it says update failed to install i lost too much data i m fearing about cost...
Installation and Upgrade
Solved How to update or re-install Windows 10 Pro 1703 15063 296?
I have downloaded Original ISO from Microsoft website - Windows 10 Pro 1703 15063 296. My Desktop PC has version Windows 10 Pro 1607 14393 1066. I want to upgrade or re-install Windows 10 Pro to version 1703 15063 296 with the downloaded ISO file....
Installation and Upgrade
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:57.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums