1.    28 Jun 2017 #1
    Join Date : May 2016
    Posts : 8
    Windows 10

    1703 Phone activation disappeared


    Hi,
    i have recently installed 1703 distribution to my old pc from scratch (original windows7pro, upgraded to 1611 with digital license) after broken the original hard disk drive, replaced with a new one.
    I have a big problem with automatic activation: with 1611 release was very easy to activate my pc, and if automatic activation failed i always tried the phone activation with no problems, but now with 1703 i tried to launch from elevated command prompt "slui 4" and......nope.
    Changed something ?
    Please help me, thanks.
      My ComputerSystem Spec
  2.    28 Jun 2017 #2
    Join Date : Jul 2015
    Posts : 9,377
    Windows 10 Pro

    In a Command Prompt (admin) or Powershell (admin), try:

    slmgr /ato

    Also, see here:
    https://support.microsoft.com/en-nz/...troubleshooter


    The activation troubleshooter might give you the phone number and installation ID, but I'm not sure.
      My ComputerSystem Spec
  3.    28 Jun 2017 #3
    Join Date : May 2016
    Posts : 8
    Windows 10
    Thread Starter

    Hi, i tried with slmgr /ato with "Activation failed" error. So i tried to launch the activation troubleshooter with funny result like: "You have a digital license for Windows 10 Pro, valid for Windows 10 pro". I have installed "Windows 10 Pro" :-) (if you want to see a screenshot please tell me, but it's a very funny screenshot like the old one "Mouse not found click ok to continue".......
      My ComputerSystem Spec
  4.    28 Jun 2017 #4
    Join Date : Jul 2015
    Posts : 9,377
    Windows 10 Pro

    Quote Originally Posted by retegraf View Post
    Hi, i tried with slmgr /ato with "Activation failed" error. So i tried to launch the activation troubleshooter with funny result like: "You have a digital license for Windows 10 Pro, valid for Windows 10 pro". I have installed "Windows 10 Pro" :-) (if you want to see a screenshot please tell me, but it's a very funny screenshot like the old one "Mouse not found click ok to continue".......
    What is the result of:
    slmgr /dlv

    Don't edit anything - there is nothing uniquely identifying in the result:

    Click image for larger version. 

Name:	Capture.JPG 
Views:	0 
Size:	74.8 KB 
ID:	141629
      My ComputerSystem Spec
  5.    29 Jun 2017 #5
    Join Date : May 2016
    Posts : 8
    Windows 10
    Thread Starter

    Click image for larger version. 

Name:	Immagine.jpg 
Views:	3 
Size:	128.2 KB 
ID:	141637

    This is my output....(OS is in italian language)
      My ComputerSystem Spec
  6.    29 Jun 2017 #6
    Join Date : May 2016
    Posts : 8
    Windows 10
    Thread Starter

    Click image for larger version. 

Name:	Immagine.jpg 
Views:	29 
Size:	91.8 KB 
ID:	141638

    ...and the funny message after activation troubleshooter
      My ComputerSystem Spec
  7.    29 Jun 2017 #7
    Join Date : Jul 2015
    Posts : 9,377
    Windows 10 Pro

    Do you still have the product key for the Windows 7 Pro? You can change the product key to the Windows 7 Pro product key and it might activate. Also, have you tried going to the Microsoft Store and see what it states under Windows 10 Pro? Also, you can try this, click on the start icon, start typing Contact Support. At the top of the list should be Get Help - Trusted Windows Store App. Click on that. That should open a chat style Window and has different options for contacting Microsoft in there.
      My ComputerSystem Spec
  8.    29 Jun 2017 #8
    Join Date : May 2016
    Posts : 8
    Windows 10
    Thread Starter

    Thanks, i will try tomorrow. By the way, this problem affected only 1703 (Creators Update), with November update activation is always ok, no problem.
    I'll report you, thank you for now.
    Bye.
      My ComputerSystem Spec
  9.    30 Jun 2017 #9
    Join Date : May 2016
    Posts : 8
    Windows 10
    Thread Starter

    Nope....
    for this pc i solved with reinstalling previous 1607 version with no activation problems (i had to delivery the pc urgently). I'll try next time with other pc. Thank you for now. Bye.
      My ComputerSystem Spec

 


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