KB4022716 "Broke" Firefox, Chrome, and Internet Explorer

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  1. RJG
    Posts : 5
    Windows 10
       New #1

    KB4022716 "Broke" Firefox, Chrome, and Internet Explorer


    After update KB4022716, Firefox, Chrome, and Internet Explorer all crash. Only Edge works now. I've uninstalled and reinstalled Firefox and Chrome, but still not luck. I have also reset Winsock with no luck. Surely I'm not the only one with this issue. I'm sure it's the update because it has done the same thing to 2 of my machines. It won't even successfully restore to a point prior to the update. Any suggestions would be greatly appreciated. Thanks
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  3. Josey Wales
    Posts : 26,444
    Windows 11 Pro 22631.3447
       New #2

    Firefox is still working for me.
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  4. down4yourz
    Posts : 2
    Windows 10
       New #3

    I am having a similar problem, except Firefox is still working. However, Chrome flashes momentarily and then disappears. While Internet Explorer gives me this error.
    KB4022716 "Broke" Firefox, Chrome, and Internet Explorer-kb4022716.jpg

    Any direction for a solution is much appreciated! Thank you
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  6. geebit
    Posts : 4
    Win 10 Pro 64bit
       New #4

    Exactly the same happened for me. Installed the update and both Chrome and IE stopped working.

    Thankfully managed to uninstall the update and all is working as it previously was. Although it will undoubtedly try to re-install it automatically.

    Have you tried clicking on "Uninstall updates" under "Update history" and then selecting the update and clicking uninstall?
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  7. down4yourz
    Posts : 2
    Windows 10
       New #5

    Geebit: I uninstalled as you suggested and now both browsers work again. I am avoiding this update from Microsoft.

    Thanks!
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  8. Bree
    Posts : 31,629
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #6

    IE and Firefox work just fine after that update. I don't have Chrome.
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  9. NavyLCDR
    Posts : 18,432
    Windows 11 Pro
       New #7

    I have the update on both my laptop and desktop computers. Firefox works fine on my desktop. On my laptop I just used Firefox to download Chrome with and I'm posting this with Chrome now. So the update did not break either one on my computers.
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  10. jamis
    Posts : 579
    Windows10 Home 64 bit v. 22H2 bld. 19045.2604
       New #8

    My system auto-updated while I was away. On the restart, Windows Explorer became unresponsive and the screen remained black. After a few minutes, I powered down with Task Manager (ctl/alt/delete). After power up, the desktop was displayed. FF v54.0 works fine, IE11 fails to load, Chrome works OK. I will uninstall this update (KB4022716).

    Update: Removed KB4022716 and IE works now. Other browsers still work OK. Well, that's an hour of my life I won't get back.
    Last edited by jamis; 28 Jun 2017 at 21:45. Reason: added text
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  12. RJG
    Posts : 5
    Windows 10
    Thread Starter
       New #9

    Thank you Geebit, it never occurred to me to try to uninstall the update...I was so traumatized! I attempted to restore from prior to the update, and of course that failed. That has happened regularly by the way. Thanks again, I will try that now. I also intend to disable the auto updates until they get this corrected.
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  13. mrgeek
    Posts : 1,773
    Windows 10 Home
       New #10

    "I also intend to disable the auto updates until they get this corrected. "

    you have other issues. I use Edge, Firefox and Chrome and all 100% work after the update and all previous ones. I haven't used IE in over 5 yrs, so no comment on that one.
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