1.    19 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 5
    Windows 10

    Windows 10 Update KB4022725 not installing + Unturned crashes PC


    Whenever I attempt to install this update, Windows seems to ignore it. Once I restart my computer, I get a notification that "We couldn't finish installing updates." I believe this may have something to do with Unturned abruptly shutting off my computer, as that issue only started once this update released.
    Click image for larger version. 

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    First and foremost I'm interested in solving the update issue, because it may be related to the Unturned issue. However, if you have a solution for the Unturned problem I'd love to hear it. I do not get a BSOD, my computer just shuts off. I am positive that it is not overheating, and that the power socket is plugged in securely. This ONLY happens with Unturned, all other games work perfectly fine. I've attempted reinstalling and uninstalling all Workshop mods.

    If you have a solution for either problem, please let me know.
      My ComputerSystem Spec
  2.    19 Jun 2017 #2
    Join Date : Apr 2017
    Posts : 8,784
    windows 10 professional version 1607 build 14393.969 64 bit

    What do you mean by unturned?
    For each windows update failure please post the KB# with its error code.

    Open administrative command prompt and type or copy and paste:

    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)

    2) sfc /scannow

    3) dism /online /cleanup-image /restorehealth

    4) chkdsk /scan

    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread
      My ComputerSystem Spec
  3.    19 Jun 2017 #3
    Join Date : Jun 2017
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    What do you mean by unturned?
    Unturned is a game I've been playing a lot.
    Anyway, I'll do what you suggested and get back to you.

    EDIT: There is no error code. My computer just turns off, no BSOD or anything. What you saw on that screenshot was all the info I was able to get.
      My ComputerSystem Spec
  4.    19 Jun 2017 #4
    Join Date : Jun 2017
    Posts : 5
    Windows 10
    Thread Starter

    The first command pulled up this window.
    Click image for larger version. 

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    The second command is not working
    Click image for larger version. 

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    After completing the other commands here's what you requested.

    Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Another servicing or repair operation is currently running.Wait for this to finish and run sfc again.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Another servicing or repair operation is currently running.Wait for this to finish and run sfc again.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================]Error: 0x800f081fThe source files could not be found.Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos Videos DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logC:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 365312 file records processed.File verification completed. 7521 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 450878 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 42784 data files processed.CHKDSK is verifying Usn Journal... 41213344 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 233352288 KB total disk space. 223556272 KB in 231753 files. 136392 KB in 42785 indexes. 0 KB in bad sectors. 487632 KB in use by the system. 65536 KB occupied by the log file. 9171992 KB available on disk. 4096 bytes in each allocation unit. 58338072 total allocation units on disk. 2292998 allocation units available on disk.C:\WINDOWS\system32>
      My ComputerSystem Spec
  5.    19 Jun 2017 #5
    Join Date : Apr 2017
    Posts : 8,784
    windows 10 professional version 1607 build 14393.969 64 bit

    After a reboot open administrative command prompt and type or copy and paste: sfc /scannow
    Please post the scannow result into the thread.
    Then run windows updates and post any failed KB# with error code.

    Some people have used a metered internet connection. Please make sure that you are not using a metered connection.

    The build that is current as of 6/18/2017 is 15063.413
      My ComputerSystem Spec
  6.    19 Jun 2017 #6
    Join Date : Apr 2017
    Posts : 8,784
    windows 10 professional version 1607 build 14393.969 64 bit

    If windows updates fails again after the scannow open the control panel and run the windows update troubleshooter. Then attempt to update windows. If it fails again then open administrative command prompt and type or copy and paste these commands:

    1) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)

    2) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

    3) shutdown /r (you will reboot the computer so that it is in clean boot)


    4) after reboot copy and paste all of the commands (copy and paste all of the above at one time):

    Net stop bits
    Net stop wuauserv
    Net stop appidsvc
    Net stop cryptsvc
    Del %ALLUSERSPROFILE%\Microsoft\Network\Downloader\qmgr*.dat /Q
    Del "%HOMEDRIVE%\Users\All Users\Microsoft\Network\Downloader\qmgr*.dat" /Q
    Del %WINDIR%\SoftwareDistribution\*.* /s /Q
    Net start bits
    Net start wuauserv
    Net start appidsvc
    Net start cryptsvc



    When the commands are complete copy and paste the results into the thread.

    Then perform windows updates.

    If there are any KB# that failed to update please post the number and the error code.
      My ComputerSystem Spec
  7.    19 Jun 2017 #7
    Join Date : Jun 2017
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    After a reboot open administrative command prompt and type or copy and paste: sfc /scannow
    Please post the scannow result into the thread.
    Then run windows updates and post any failed KB# with error code.

    Some people have used a metered internet connection. Please make sure that you are not using a metered connection.

    The build that is current as of 6/18/2017 is 15063.413
    I am not using a metered connection. Scannow seems to work now, I'll do it.
    As I've said, there are no visible error codes. When I start up Windows it says the update failed and when I click on it it just pulls up the screenshot in the OP.
    Either way I'll get back to you on the scannow.
      My ComputerSystem Spec
  8.    19 Jun 2017 #8
    Join Date : Jun 2017
    Posts : 5
    Windows 10
    Thread Starter

    Scannow failed.

    Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 37% complete.Windows Resource Protection could not perform the requested operation.C:\WINDOWS\system32>
      My ComputerSystem Spec
  9.    19 Jun 2017 #9
    Join Date : Apr 2017
    Posts : 8,784
    windows 10 professional version 1607 build 14393.969 64 bit

    At least 3 problems have been identified now:
    1) failure to update windows: stuck on windows 10 version 15063.296 with inability to update to build 15063.413
    2) sfc /scannow failure to perform the requested operation
    3) dism /online /cleanup-image /restorehealth Error: 0x800f081fThe source files could not be found.

    Did you run the windows update troubleshooter? In the detailed information did it display any information?
    Did you run the windows update reset commands? Did they fail too?
    Did you attempt the updates in clean boot?

    Have you made any recent hardware or software changes?
      My ComputerSystem Spec

 


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