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  1.    16 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 17
    Windows 10 15063.296

    Windows update stuck at downloading updates 1%


    Hey, so I have this problem, I have installed fresh windows 10 about a month ago and now I wanted to check for updates, and well, that works, but if I want to actually install them, it says it's downloading the updates but no network activity other than google chrome is happening and it keeps being stuck at "Downloading updates 1%"
    I have tried this article: https://answers.microsoft.com/en-us/...2-da0870b544f9 but it didn't do anything, I am helpless.
      My ComputerSystem Spec
  2.    16 Jun 2017 #2
    Join Date : Aug 2015
    Posts : 22
    windows 10

    Try closing all apps and run the windows update troubleshooter as administrator. I had to run it twice to get it to fix things.
    Hope this helps.
      My ComputerSystem Spec
  3.    16 Jun 2017 #3
    Join Date : Jun 2017
    Posts : 17
    Windows 10 15063.296
    Thread Starter

    Quote Originally Posted by simpk5 View Post
    Try closing all apps and run the windows update troubleshooter as administrator. I had to run it twice to get it to fix things.
    Hope this helps.
    Ran the troubleshooter like 5-10 times, rebooted few times too. Nothing actually helps, and my hosts are not blocking microsoft too, I just updated windows defender and it was smoothly downloaded and installed
      My ComputerSystem Spec
  4.    16 Jun 2017 #4
    Join Date : Feb 2016
    Maribor, Slovenia
    Posts : 8,945
    Windows 10 (Pro and Insider Pro)

    Did you try Windows update reset - tutorials by Brink? Download .bat file and run as admin.
      My ComputerSystem Spec
  5.    16 Jun 2017 #5
    Join Date : Jun 2017
    Posts : 17
    Windows 10 15063.296
    Thread Starter

    Just ran it, restarted and I saw some change, it actually told me that the update was checked today but then I clicked update, it found updates, downloaded FEW which was 0%, then it got to 1%, still some text, and suddenly the text saying name of current update disappeared and here we are, 1% again.. no disk usage nor network - again - :/
      My ComputerSystem Spec
  6.    16 Jun 2017 #6
    Join Date : Feb 2016
    Maribor, Slovenia
    Posts : 8,945
    Windows 10 (Pro and Insider Pro)

    What does sfc /scannow says? If the report from it comes out celan, I would recommend in-place upgrade. It leaves all the applications and documents intact.
      My ComputerSystem Spec
  7.    17 Jun 2017 #7
    Join Date : Apr 2017
    Posts : 8,754
    windows 10 professional version 1607 build 14393.969 64 bit

    Open administrative command prompt and type or copy and paste these commands:

    1) winver
    (in the pop up about windows view the windows version and build and post that information into the thread)

    2) sfc /scannow

    3) dism /online /cleanup-image /restorehealth

    4) chkdsk /scan

    5) right click on the top bar or title bar of the administrative command prompt box > left click edit then select all > right click the top bar again > left click edit then copy > paste into the thread

    6) copy and paste all of these commands together

    Net stop bits
    Net stop wuauserv
    Net stop appidsvc
    Net stop cryptsvc
    Del %ALLUSERSPROFILE%\Microsoft\Network\Downloader\qmgr*.dat /Q
    Del "%HOMEDRIVE%\Users\All Users\Microsoft\Network\Downloader\qmgr*.dat" /Q
    Del %WINDIR%\SoftwareDistribution\*.* /s /Q
    Net start bits
    Net start wuauserv
    Net start appidsvc
    Net start cryptsvc

    7) shutdown /r

    Let us know if this did or did not fix windows updates.
      My ComputerSystem Spec
  8.    17 Jun 2017 #8
    Join Date : Jun 2017
    Posts : 17
    Windows 10 15063.296
    Thread Starter

    Version 1703 (OS Build 15063.296)
    C:\Windows\system32>sfc /scannow


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection did not find any integrity violations.


    C:\Windows\system32>dism /online /cleanup-image /restorehealth


    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0


    Image Version: 10.0.15063.0


    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.


    C:\Windows\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is system.


    Stage 1: Examining basic file system structure ...
    348160 file records processed.
    File verification completed.
    4177 large file records processed.
    0 bad file records processed.


    Stage 2: Examining file name linkage ...
    479512 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.


    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    65677 data files processed.
    CHKDSK is verifying Usn Journal...
    38833128 USN bytes processed.
    Usn Journal verification completed.


    Windows has scanned the file system and found no problems.
    No further action is required.


    269311999 KB total disk space.
    43463968 KB in 264389 files.
    163840 KB in 65678 indexes.
    0 KB in bad sectors.
    462491 KB in use by the system.
    65536 KB occupied by the log file.
    225221700 KB available on disk.


    4096 bytes in each allocation unit.
    67327999 total allocation units on disk.
    56305425 allocation units available on disk.


    C:\Windows\system32>PAUSE
    Press any key to continue . . .


    C:\Windows\system32>Net stop bits
    The Background Intelligent Transfer Service service is not started.


    More help is available by typing NET HELPMSG 3521.




    C:\Windows\system32>Net stop wuauserv
    The Windows Update service is stopping.
    The Windows Update service was stopped successfully.




    C:\Windows\system32>Net stop appidsvc
    The Application Identity service is not started.


    More help is available by typing NET HELPMSG 3521.




    C:\Windows\system32>Net stop cryptsvc
    The Cryptographic Services service is stopping..
    The Cryptographic Services service was stopped successfully.




    C:\Windows\system32>Del C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat /Q
    Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat


    C:\Windows\system32>Del "C:\Users\All Users\Microsoft\Network\Downloader\qmgr*.dat" /Q
    Could Not Find C:\Users\All Users\Microsoft\Network\Downloader\qmgr*.dat


    C:\Windows\system32>Del C:\Windows\SoftwareDistribution\*.* /s /Q
    Deleted file - C:\Windows\SoftwareDistribution\ReportingEvents.log
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\DataStore.jfm
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\Logs\edb.chk
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\Logs\edb0002B.log
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\Logs\edb0002C.log
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\Logs\edb0002D.log
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\Logs\edbres00001.jrs
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\Logs\edbres00002.jrs
    Deleted file - C:\Windows\SoftwareDistribution\DataStore\Logs\edbtmp.log
    Deleted file - C:\Windows\SoftwareDistribution\DeliveryOptimization\0a8ac30ecb8119c5740510c5db51d15d9d4f0a05\0a8ac3 0ecb8119c5740510c5db51d15d9d4f0a05.pieceshash
    Deleted file - C:\Windows\SoftwareDistribution\DeliveryOptimization\177a4e316c4e11b252faf7ced0a6259394f46844\177a4e 316c4e11b252faf7ced0a6259394f46844.pieceshash
    Deleted file - C:\Windows\SoftwareDistribution\DeliveryOptimization\1eaad19b30672ef7305035ff312effd72b8be4d1\1eaad1 9b30672ef7305035ff312effd72b8be4d1.pieceshash
    Deleted file - C:\Windows\SoftwareDistribution\DeliveryOptimization\340d8ec9470de0f1d161576378bc4ed7fd292e0b\340d8e c9470de0f1d161576378bc4ed7fd292e0b.pieceshash
    Deleted file - C:\Windows\SoftwareDistribution\DeliveryOptimization\d008968a206040e6eda3c9953ab37af1ac9125f3\d00896 8a206040e6eda3c9953ab37af1ac9125f3.pieceshash
    Deleted file - C:\Windows\SoftwareDistribution\DeliveryOptimization\e2e7ee1a4c7ae1c72b9112cf3b1852ebc5088b16\e2e7ee 1a4c7ae1c72b9112cf3b1852ebc5088b16.pieceshash
    Deleted file - C:\Windows\SoftwareDistribution\Download\c3248eb572cb5f82e63ce9c6d73cfbf39b1052ae
    Deleted file - C:\Windows\SoftwareDistribution\Download\0a6d1234915a39ee930a9bbeae03b770\0a8ac30ecb8119c5740510c5db 51d15d9d4f0a05-1
    Deleted file - C:\Windows\SoftwareDistribution\Download\0a6d1234915a39ee930a9bbeae03b770\177a4e316c4e11b252faf7ced0 a6259394f46844-1
    Deleted file - C:\Windows\SoftwareDistribution\Download\0a6d1234915a39ee930a9bbeae03b770\1eaad19b30672ef7305035ff31 2effd72b8be4d1-1
    Deleted file - C:\Windows\SoftwareDistribution\Download\0a6d1234915a39ee930a9bbeae03b770\d008968a206040e6eda3c9953a b37af1ac9125f3-1
    Deleted file - C:\Windows\SoftwareDistribution\Download\0a6d1234915a39ee930a9bbeae03b770\e2e7ee1a4c7ae1c72b9112cf3b 1852ebc5088b16-1
    Deleted file - C:\Windows\SoftwareDistribution\Download\23dcb9c1906d56c6a7ebf65cfc88b1cc\15d032d669078aa6f0f7fd1cbf 4115a070bd034d
    Deleted file - C:\Windows\SoftwareDistribution\Download\30d8f323539c50b739ea1796d099bada\Windows10.0-KB4022405-x64.cab
    Deleted file - C:\Windows\SoftwareDistribution\Download\30d8f323539c50b739ea1796d099bada\cbshandler\state
    Deleted file - C:\Windows\SoftwareDistribution\Download\39f844a5319d58300514736f5f4ac280\cb0d80b31a84c6a9c9af46149e 641c010ffbd75b
    Deleted file - C:\Windows\SoftwareDistribution\Download\4de7b3d418bd4ed1ce6e04a108161639\340d8ec9470de0f1d161576378 bc4ed7fd292e0b-1
    Deleted file - C:\Windows\SoftwareDistribution\Download\75c51563f0edd4966f98e1ef68f41c51\28c54491be70c38c97849c3d8c fbfdd0d3c515cb
    Deleted file - C:\Windows\SoftwareDistribution\Download\be26ddbaec1cc94251899f3fdb3b90b0\a7c83077b8a28d409e36316d2d 7321fa0ccdb7e8
    Deleted file - C:\Windows\SoftwareDistribution\Download\e9883db7760b7191bf34bbee9be91847\86751464b2f7727b8083aadbaf d51993a10b0640
    Deleted file - C:\Windows\SoftwareDistribution\SLS\7971F918-A847-4430-9279-4A52D1EFE18D\sls.cab
    Deleted file - C:\Windows\SoftwareDistribution\SLS\855E8A7C-ECB4-4CA3-B045-1DFA50104289\sls.cab
    Deleted file - C:\Windows\SoftwareDistribution\SLS\8B24B027-1DEE-BABB-9A95-3517DFB9C552\sls.cab
    Deleted file - C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab


    C:\Windows\system32>Net start bits
    The Background Intelligent Transfer Service service is starting.
    The Background Intelligent Transfer Service service was started successfully.




    C:\Windows\system32>Net start wuauserv
    The Windows Update service is starting.
    The Windows Update service was started successfully.




    C:\Windows\system32>Net start appidsvc
    The Application Identity service is starting.
    The Application Identity service was started successfully.




    C:\Windows\system32>Net start cryptsvc
    The requested service has already been started.


    More help is available by typing NET HELPMSG 2182.




    C:\Windows\system32>PAUSE
    Press any key to continue . . .
    <restarted>
    now it has changed a little, just that the winupdate is stuck at 0%, should I just do in-place upgrade?
      My ComputerSystem Spec
  9.    17 Jun 2017 #9
    Join Date : Feb 2016
    Maribor, Slovenia
    Posts : 8,945
    Windows 10 (Pro and Insider Pro)

    Quote Originally Posted by AliveButAFK View Post
    now it has changed a little, just that the winupdate is stuck at 0%, should I just do in-place upgrade?
    I would (after trying all that you just did). Just pick the same version and language that you have (install language...) when downloading ISO
      My ComputerSystem Spec
  10.    17 Jun 2017 #10
    Join Date : Apr 2017
    Posts : 8,754
    windows 10 professional version 1607 build 14393.969 64 bit

    Correction use clean boot:

    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki


    Then attempt windows updates.
    Please report results in the thread.


    msconfig:
    move dot from normal startup to selective startup
    uncheck load startup items
    click services tab
    on lower left check hide all Microsoft services
    on lower right click disable all
    click apply or ok and do not reboot


    task manager:
    Click startup
    Click status column so that it sorts with enable on top
    right click each row so that enable is changed to disable.

    reboot

    check windows updates
      My ComputerSystem Spec

 
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