Windows 10: Windows update stuck at downloading updates 1% Solved

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  1. Posts : 19,909
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Jun 2017 #21

    Open administrative powershell and type or copy and paste these commands:

    1) Get-WindowsUpdateLog
    This may take approximately 5 minutes. A log will appear on the desktop. Please post a share link into the thread.

    2) sfc /scannow

    3) dism /online /cleanup-image /restorehealth

    Please post share links for each the cbs and dism logs.

    4) winver (view the windows version and build and post into the thread)

    Which antivirus software are you using?

    There is additional information that we can see in the logs typically used for bsod processing. There may be useful information about the computer environment in the logs.
    Please use this link to post a zip file in the thread:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  2.    17 Jun 2017 #22

    looks like my build downgraded even OS Build 15063.0 it was .25something before
    CBS: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    WindowsUpdate.log: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    DM Log Collector in attachments
    Windows update stuck at downloading updates 1% Attached Files
      My ComputerSystem Spec

  3. AndreTen's Avatar
    Posts : 14,149
    Windows 10 (Pro and Insider Pro)
       17 Jun 2017 #23

    While you are trying all possible options (good guide by zbook), forget to ask you, if you have checked option for getting update files from local network.

    Just in case.. check it (under Windows update / advance options / how the files are delivered and turn everything to "off"
      My ComputersSystem Spec

  4. Bree's Avatar
    Posts : 8,569
    10 Home x64 (1803) (10 Pro on 2nd pc)
       17 Jun 2017 #24

    AliveButAFK said: View Post
    in-place is finished, but I don't see any change? the update is still stuck, but now it's 5% - what is going on
    AliveButAFK said: View Post
    looks like my build downgraded even OS Build 15063.0 it was .25something before...
    Yes, an in-place repair install will do that. 15063.0 is the build on the .iso, normally an update would then take you up to the latest build.

    Just a thought, do you have a metered connection set? If so, set it to unmetered and see if that lets the download complete. That has 'stalled' updates for me with 1703.
      My ComputersSystem Spec

  5. AndreTen's Avatar
    Posts : 14,149
    Windows 10 (Pro and Insider Pro)
       17 Jun 2017 #25

    Bree said: View Post
    Yes, an in-place repair install will do that. 15063.0 is the build on the .iso, normally an update would then take you up to the latest build.

    Just a thought, do you have a metered connection set? If so, set it to unmetered and see if that lets the download complete.
    Don't think so, as he said updates downloaded, but won't install... OP will tell for sure
      My ComputersSystem Spec

  6.    18 Jun 2017 #26

    All that effort of yours for nothing. It really was set as metered connection, I never did that though. Marking this solved and probably never asking again because this is so so embarrassing haha. Thank you, everybody.
      My ComputerSystem Spec


  7. Posts : 19,909
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Jun 2017 #27

    What do you mean metered connection?
    That's what was then producing the: SHUTDOWN_REASON_AUTOSTOP ?????

    How do you make or not make a metered connection?

    How does a metered connection prevent a manual download?
      My ComputerSystem Spec

  8.    18 Jun 2017 #28

    zbook said: View Post
    What do you mean metered connection?
    That's what was then producing the: SHUTDOWN_REASON_AUTOSTOP ?????

    How do you make or not make a metered connection?
    No idea about the shutdown reason, but for some reason my ethernet was set as "Metered connection" which windows update won't do anything it seems.
      My ComputerSystem Spec


  9. Posts : 19,909
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Jun 2017 #29

    So even a manual download won't work?
      My ComputerSystem Spec

  10.    18 Jun 2017 #30

    Manual download worked, but it said I already have installed it as I said in old posts
      My ComputerSystem Spec


 
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