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  1.    13 Jun 2017 #1
    Join Date : Mar 2016
    Posts : 91
    Windows 10

    KB4023834 failed to install


    My desktop (x-86 based system) just installed Windows Update, but this one is showing as failed. I found a site (Microsoft Update Catalog) and downloaded the update.

    Should I just run it again? I'd appreciate some advice on this as I do not know what to do.
      My ComputersSystem Spec
  2.    14 Jun 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,976
    Win 10 Pro (1703)

    Sometimes you just need to try again. It just succeeded today on mine.

    Please note too that in the News section here there's a thread per update, so you can compare notes.
    In that thread there are links for manual downloads. Easy if needed.

    There are logs you can inspect if the problem persists. However, past history with Win 10 has shown that just occasionally MS has to replace an update.
    Last edited by dalchina; 14 Jun 2017 at 02:47.
      My ComputerSystem Spec
  3.    14 Jun 2017 #3
    Join Date : Apr 2017
    Posts : 8,654
    windows 10 professional version 1607 build 14393.969 64 bit

    Let us know if you were able to update windows 7 from the Microsoft catalog.
    Whenever there is an update failure, post the KB#, the error code, and the troubleshooting steps performed.
      My ComputerSystem Spec
  4.    14 Jun 2017 #4
    Join Date : Mar 2016
    Posts : 91
    Windows 10
    Thread Starter

    [QUOTE=dalchina;1051446]Sometimes you just need to try again. It just succeeded today on mine.
    You say I just need to try again. How do I do that without manual install? I ran the search for updates again and another update came up, but it was not this one.

    I looked in the News section and I didn't find anything on this KB4023834.
      My ComputersSystem Spec
  5.    14 Jun 2017 #5
    Join Date : Mar 2016
    Posts : 91
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    Let us know if you were able to update windows 7 from the Microsoft catalog.
    Whenever there is an update failure, post the KB#, the error code, and the troubleshooting steps performed.
    You refer to updating windows 7. I have windows 10.
      My ComputersSystem Spec
  6.    14 Jun 2017 #6
    Join Date : Apr 2017
    Posts : 8,654
    windows 10 professional version 1607 build 14393.969 64 bit

    Please update your computer information as it is still displaying windows 7.
    In the left lower corner search type winver
    The pop up will display your current windows version and build.
    Please post this information into the thread.
    When you performed a manual installation from the catalog was there an error code or did it update successfully?
      My ComputerSystem Spec
  7.    14 Jun 2017 #7
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,976
    Win 10 Pro (1703)

    [QUOTE=Nikilet;1051798]
    Quote Originally Posted by dalchina View Post
    Sometimes you just need to try again. It just succeeded today on mine.
    You say I just need to try again. How do I do that without manual install? I ran the search for updates again and another update came up, but it was not this one.

    I looked in the News section and I didn't find anything on this KB4023834.
    Sometimes updates are released together as a group. Searching the site for finds it.
    Click image for larger version. 

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ID:	139455
    Cumulative Update KB4022715 Windows 10 v1607 Build 14393.1358 - Page 2 - Windows 10 Forums
    E.g. #11

    Trying again can include clicking a button:
    Click image for larger version. 

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Views:	1 
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ID:	139456
      My ComputerSystem Spec
  8.    14 Jun 2017 #8
    Join Date : Mar 2016
    Posts : 91
    Windows 10
    Thread Starter

    [QUOTE=zbook;1051817]Please update your computer information as it is still displaying windows 7.
    Sorry. I updated the info for my laptop, but the computer I am having trouble with is my Dell desktop, which also runs Windows 10/Build 1607.

    I did not install that manual update yet because I didn't know if I should. I guess I will try it.

    P.S. I'm not having much luck here. I clicked on that update I downloaded to install it and I get a pop up that this update is already on my computer. Yes, it's on my computer as "failed."
    Click image for larger version. 

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ID:	139474Click image for larger version. 

Name:	manual update.JPG 
Views:	28 
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ID:	139475
      My ComputersSystem Spec
  9.    14 Jun 2017 #9
    Join Date : Apr 2017
    Posts : 8,654
    windows 10 professional version 1607 build 14393.969 64 bit

    For windows updates view the options to uninstall updates.
    Enter KB4023834 into the search and see if it can be uninstalled.
    If it can be uninstalled that will confirm that it is installed.
      My ComputerSystem Spec
  10.    14 Jun 2017 #10
    Join Date : Aug 2015
    Fife
    Posts : 1,867
    Windows 10 Pro 64-Bit (1709)

    Quote Originally Posted by Nikilet View Post
    My desktop (x-86 based system) just installed Windows Update, but this one is showing as failed. I found a site (Microsoft Update Catalog) and downloaded the update.

    Should I just run it again? I'd appreciate some advice on this as I do not know what to do.
    Mine has done that on a few occasions. I just ask it to try again and all works out fine.
      My ComputersSystem Spec

 
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