New
#1
Windows 10 automatically updated last night. Won't let me revert back.
Hi. i'm hoping someone can help me out. My mother left her laptop on last night while she went to work and it automatically installed a new Windows update which I think may be the Creator's Build, but i'm not sure. It looks like this. https://i.imgur.com/90g5SeC.png *Note the taskbar looks much different from previous Win10 taskbars.
-All i know is it's very different from what she's used to and the option to revert back to a previous build is grayed out. https://i.imgur.com/lVsnQiV.png (Says this option is not available because the PC was upgraded more than 10 days ago, which isn't true. My mother's PC was automatically upgraded last night.)
-It only gives the options to start up from a device or disc (which we don't have), or Reset This PC, which i don't think will revert back to the previous build.
-I went into 'System' to try to get more info on whether it's running the Creator's Build, but it says it's running Windows 10 Home.https://i.imgur.com/cGx3xQe.png
-Any ideas on how to get back to the previous Windows 10 build would be appreciated.