New
#1
Open administrative command prompt and type or copy and paste these commands:
1) winver (in the pop up view and windows version and build and post into the forum)
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) copy and past these commands to reset windows updates:
Net stop bits
Net stop wuauserv
Net stop appidsvc
Net stop cryptsvc
Del %ALLUSERSPROFILE%\Microsoft\Network\Downloader\qmgr*.dat /Q
Del "%HOMEDRIVE%\Users\All Users\Microsoft\Network\Downloader\qmgr*.dat" /Q
Del %WINDIR%\SoftwareDistribution\*.* /s /Q
Net start bits
Net start wuauserv
Net start appidsvc
Net start cryptsvc
5) shutdown /r
Rerun windows updates after the reboot.