New
#1
Mystery..WU hasn't run for 6 mos, can't connect download.microsoft.com
Hey all - just happened to notice that WU has not been updating. I built this PC a year and a half ago; it claims to have last checked for updates on Dec. 2, 2016. "Update history" claims "no updates have been installed yet." Hmm.
So I tried several of the suggested fixes here and elsewhere, including resetting WU, SFC command, and started poking in the registry, where I noticed that finally went to download the WU fix-it utility.....and I discovered that in HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows, I don't have a "windowsupdate" folder like I should. I ran AVG and Malwarebytes and they claimed to have found and quarantined some malware, but no success. So I went to download the Windows Update Troubleshooter, and my brower (Chrome or IE) will not connect to download.microsoft.com.
SO
Is it possible a virus/malware (though they should all be cleaned up now, but the issue persists) has both removed Windows Update from my registry *and* is actively preventing me from connecting to Microsoft to fix this?? This really is a weird issue!
Thanks so much for reading all of this - I would greatly appreciate your expertise!!