updates to pc failed multiple times

  1. Pathfinder's Avatar
    Posts : 1,223
    Windows 10
       #1

    updates to pc failed multiple times


    i think its because i chose to have notifications off...? but anyways, i see recent updates list show multiple updates for various programs that failed to update. an hour ago, i tried running "windows10upgrade.exe" and it too failed. i see there are updates that look like they are downloading, but are just stuck there. and whenever i log off pc and shut down for the night, sometimes i get a brief notice, "installing updates" -dont turn off your pc..but too late after i click to shutdown. very odd. and the updated list shows only updates made in march of this year only. any hints?

    updates to pc failed multiple times-screenshot-206-.pngupdates to pc failed multiple times-screenshot-207-.png
      My Computer


  2. Posts : 38,639
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Open administrative command prompt and run these commands:

    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4) winver

    After typing winver view the pop up for the windows version and build.

    Copy and paste this into notepad and save as a .txt file. Then rename by changing .txt to .bat
    Then paste the .bat file into administrative command prompt.

    Net stop bits
    Net stop wuauserv
    Net stop appidsvc
    Net stop cryptsvc
    Del %ALLUSERSPROFILE%\Microsoft\Network\Downloader\qmgr*.dat /Q
    Del "%HOMEDRIVE%\Users\All Users\Microsoft\Network\Downloader\qmgr*.dat" /Q
    Del %WINDIR%\SoftwareDistribution\*.* /s /Q
    Net start bits
    Net start wuauserv
    Net start appidsvc
    Net start cryptsvc

    Then attempt to perform windows updates while in clean boot (use msconfig and task manager):
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    https://support.microsoft.com/en-us/...oot-in-windows

    Post the results of each:
    scannow (found integrity violations, found no integrity violations, was unable to complete, etc)
    restorehealth (completed successfully or was unable to complete etc)
    chkdsk /scan (right click top of box >edit> select all and copy and paste the results into the forum)
    winver (post windows version and build)
    windows updates (completed successfully, or failed to update KB# with error code #)
      My Computer


 

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