1.    26 May 2017 #1
    Join Date : Nov 2016
    Posts : 15
    windows 10 64bit

    Windows failed to install update


    Hello everyone , as i say in the ittle today i check my windows history update and show a same update failed to install 5 time , i do manual and installed , but why failed 5 time automatically ??

    btw is the new windows update release yesterday KB4020102
      My ComputerSystem Spec
  2.    26 May 2017 #2
    Join Date : Nov 2016
    Posts : 15
    windows 10 64bit
    Thread Starter

    Click image for larger version. 

Name:	failed to install.png 
Views:	6 
Size:	169.9 KB 
ID:	136862

    Well here the pics , failed to install , i download fix windows update errors , but only show 1 error , this probably the error ?

    my PC is fresh format install 2 weeks ago windows 10 creator ISO
    Last edited by Yuniel; 26 May 2017 at 20:08.
      My ComputerSystem Spec
  3.    26 May 2017 #3
    Join Date : Oct 2013
    Posts : 25,285
    64-bit Windows 10 Pro build 17046

    Hello Yuniel,

    I had this issue on my laptop, and had to do a repair install (in-place upgrade) using the latest version/build to get to finally update afterwards.

    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
      My ComputersSystem Spec
  4.    27 May 2017 #4
    Join Date : Nov 2016
    Posts : 15
    windows 10 64bit
    Thread Starter

    thanks brink for the reply , i just want wait to repair installation of windows i just format this PC 2 weeks ago

    i looking for clear the windows update history and i found this in microsoft website

    Method 2: Steps to erase Windows Update history
    Note:Erasing the windows update history will just remove the entries of the updates and not really the updates itself.
    a. Go to menu Start> All Programs> Accessories. Right click on the "command prompt" and select "Run as Administrator".
    b. Copy/paste the below command:
    c. net stop wuauserv
    d. And select OK.
    e. Wait until confirmation that the service is stopped.
    f. To delete the file, copy the following command in the command prompt:
    g. del %systemroot%\SoftwareDistribution\DataStore\Logs\edb.log
    h. You can also delete it manually by going to the location in windows explorer.
    i. you can restart the service with this command:
    j. net start wuauserv

    i do it , but the problem brink when i type the command net stop .......... say my windows update no even started look like is already stop ? , then i copy net start........ and say is started so this confused me why is stop if i never stop it , well i restart my PC and copy command again net stop and say the same windows update no started just saying is already stop , so everytime i restart my PC or from shutdown my windows update stop ?? look like maybe this the reason why my automaetically windows update fail 4 time and work only manual
      My ComputerSystem Spec
  5.    27 May 2017 #5
    Join Date : Oct 2013
    Posts : 25,285
    64-bit Windows 10 Pro build 17046

    I can understand that. If you're worried about losing everything, then you don't have to. You won't lose anything doing a repair install.

    If you like, you could use the .bat file in the tutorial below to make resetting Windows Update easy.

    Reset Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials
      My ComputersSystem Spec

 


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