Windows 10: Windows 10 update may 2017 problem

Hi all

New here so sorry if it's not in the right place

I got a notification about the new update for my system and I decided to install it today

On start up it began the install and went through 100% and turned off,

Now on start up it gets to the black screen with the blue windows logo but won't go any further than that,

Now is this it doing some more installing or is this an issue(photo attached)


Thanks
Andy

Hi There

It can be a lengthy update depending on system specs.
I have seen it take 30 minutes + to update.

How long has it been in this state?

Post back after a while with an update

HTH

Hi

Thanks for the quick reply, I would say closer to an hour

I just thought it would have something there telling me it was actually doing something not just the windows logo?

But if this is normal I'm sorry for the wasted post

Thanks
Andy

Hi

Try the following...
Found this on a google search.


1 .Please remove all the external USB device connected to the computer and check if reboot loop stops.2. Disconnect all non-essential devices that might attached to your computer except keyboard and mouse, Windows setup might be trying to detect them.3. If you are connected to a network, disconnect from the network.

Reset the system or power off then restart.

HTH