Stopping version 1703 from installing after failed attempt

  1. Posts : 2
    windows 10

    Stopping version 1703 from installing after failed attempt


    Yesterday, my Windows 10 machine did its routine update, which included an attempt to install version 1703 of the Creators Update (I had failed to turn on "defer feature updates"). Nevertheless, the install failed because it wanted me to uninstall my antivirus (McAfee), the version of which my company runs is not compatible with version 1703.

    On reboot, I was told the install failed, but the OS is now trying to get me to "fix and finish updating" (see screen shot), which I have no intention of doing, since I want to keep my antivirus installed.

    Is there a way to tell Windows to discontinue attempting to install version 1703? For what its worth, I have now checked "defer feature updates" and rebooted several times, but the pesky attempts to install won't go away.

    Looking forward to your input. Thanks!
    Attached Thumbnails Attached Thumbnails Stopping version 1703 from installing after failed attempt-pic.png  
      My Computer

  2. Posts : 1,773
    Windows 10 Home

    Try this- Win+R/services.msc/enter. Highlight Windows Update/r-click Properties. Change Startup type from Manual to Disabled. Apply and reboot.
    PS; this McAfee forum pg. suggests a patch has been issued to make the antivirus compatible after Creators Update. Good luck -
    Last edited by mrgeek; 13 May 2017 at 20:43.
      My Computer

  3. Posts : 2
    windows 10
    Thread Starter

    Thanks. I'll give that a try. Do I need to leave it disabled indefinitely, or can I subsequently put it back into manual after a reboot? And if I leave it disabled, will I be able to install other updates from Microsoft?
      My Computer

  4. Posts : 1,773
    Windows 10 Home

    You need to leave it disabled until which time you think Creators will be compatible. And No, ALL updates thru Windows Update are disabled if the service is disabled. Manual is triggered if you hit Action Center and go the Update tab and the updater will auto launch. Disabled will stop the 'checking for updates' launch.

    I just added a PS regarding a McAfee patch which has been developed for Creators. I'm not familiar with the product so read thru the page to see what may apply to your situation.
      My Computer


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