1.    13 May 2017 #1
    Join Date : May 2017
    Posts : 2
    windows 10

    Stopping version 1703 from installing after failed attempt


    Yesterday, my Windows 10 machine did its routine update, which included an attempt to install version 1703 of the Creators Update (I had failed to turn on "defer feature updates"). Nevertheless, the install failed because it wanted me to uninstall my antivirus (McAfee), the version of which my company runs is not compatible with version 1703.

    On reboot, I was told the install failed, but the OS is now trying to get me to "fix and finish updating" (see screen shot), which I have no intention of doing, since I want to keep my antivirus installed.

    Is there a way to tell Windows to discontinue attempting to install version 1703? For what its worth, I have now checked "defer feature updates" and rebooted several times, but the pesky attempts to install won't go away.

    Looking forward to your input. Thanks!
    Attached Thumbnails Attached Thumbnails pic.png  
      My ComputerSystem Spec
  2.    13 May 2017 #2
    Join Date : Jul 2015
    Posts : 879
    Windows 10 Home

    Try this- Win+R/services.msc/enter. Highlight Windows Update/r-click Properties. Change Startup type from Manual to Disabled. Apply and reboot.
    PS; this McAfee forum pg. suggests a patch has been issued to make the antivirus compatible after Creators Update. Good luck - https://community.mcafee.com/thread/...rt=20&tstart=0
    Last edited by mrgeek; 13 May 2017 at 20:43.
      My ComputerSystem Spec
  3.    13 May 2017 #3
    Join Date : May 2017
    Posts : 2
    windows 10
    Thread Starter

    Thanks. I'll give that a try. Do I need to leave it disabled indefinitely, or can I subsequently put it back into manual after a reboot? And if I leave it disabled, will I be able to install other updates from Microsoft?
      My ComputerSystem Spec
  4.    13 May 2017 #4
    Join Date : Jul 2015
    Posts : 879
    Windows 10 Home

    You need to leave it disabled until which time you think Creators will be compatible. And No, ALL updates thru Windows Update are disabled if the service is disabled. Manual is triggered if you hit Action Center and go the Update tab and the updater will auto launch. Disabled will stop the 'checking for updates' launch.

    I just added a PS regarding a McAfee patch which has been developed for Creators. I'm not familiar with the product so read thru the page to see what may apply to your situation.
      My ComputerSystem Spec


Similar Threads
Thread Forum
Solved Feature update to Windows 10, version 1703 failed to install
Hello people, I m using windows 10 pro and i m unable to install windows 10 creator update version 1703 since its release daily its start downloading itself and at the end it says update failed to install i lost too much data i m fearing about cost...
Installation and Upgrade
Stuck on version 1703
Hello! I am new here and thank you for any support. Well, my Windows 10 is stucked on version 1703 build 15063.138 and as an Insider I've receiving the updates but it always fail. Right now it tried to install Windows 10 Insider Preview...
Installation and Upgrade
Restoring previous version of Windows after update attempt! MS:Bravo!
Today I saw that Windows had scheduled a major update and for that a reboot somewhen during the night. I decided to trigger that update right away. My laptop (MS' flagship Surface Pro 4) started to download and upgrade which took suspiciously...
Windows Updates and Activation
Attempt NOT to synchronize FAVORITES in Desktop and Tablet - FAILED
Happy with Win-8.1, I kept my Favorites as the separate and INDEPENDENT choices in my desktop IE-11 (DELL Inspiron 660) and tablet IE-11 (ASUS VivoTab Smart), with the same MSoft account, and never had important favorites in the much less protected...
Browsers and Email
Solved Failed 7-to-10 Upgrade Attempt — Still Salvageable ?
At around 23:22 EST on Friday, July 29th, I began the subject upgrade process, assuming I'd be able to “slide in under the deadline wire.” And perhaps I did . . . or could have. But somewhere along the line, something seems to have gone wrong. And...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:17.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums