windows update error (0x80240439) help needed


  1. cecilcp
    Posts : 2
    Windows 10 Home x64
       New #1

    windows update error (0x80240439) help needed


    HiI have a MSI GS70 2QE Laptop running Windows 10 Home Creators update version 1703 osbuild 15063.296.

    Whenever I try to run windows update or download anything from the Windows Store I get the following error:-

    There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80240439)
    I've tried windows update reset, clean boot, safe boot, windows update troubleshooter, windows apps troubleshooter, clearing the software distribution folder, reseting the network adapter, reseting winsock, restarting winmgmt, cleared temp, cleared prefetch, ran disk cleanup, sfc /scannow, I've also tried an in place upgrade, wipe and rebuild, repairing using dism - none of these fix this issue

    I can manually install updates and they work fine. Is there something I'm missing as this issue has still occurred even after wiping the OS and reinstalling. When I used to run Win 10 Anniversary update everything worked fine.
    Is there anything I can do to fix this or do I have to wait for Microsoft to release a patch? Also is there an easy way to manually download updates for windows without using windows update?Any help would be much appreciated.

    Thanks

    Cecil.
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  3. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi cecilcp. Welcome to the TenForums @cecilcp.

    Last question first. Yes, updates available at Microsoft's catalog.

    http://catalog.update.microsoft.com

    Re the main issue. Is your windows 10 activated? Start => Settings => Updates and security => Activation

    When you said you wiped Windows 10 does that mean you deleted all the disk partitions and let the install recreate? Assuming you backed data up.

    Right after installing did you run updates with no third party tools or AV's installed. Have you power reset your modem / router?

    Might also be an idea to run a memory test and a check on your hard drive. Clean installs usually don't bring forward old errors unless it is being caused by environment (Hardware, third party software, telecom)

    Ken
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  4. cecilcp
    Posts : 2
    Windows 10 Home x64
    Thread Starter
       New #3

    Hi Ken

    Yes Windows is activated and working fine apart from the windows update / store issue.

    Yes I backed my data up first before doing a wipe and rebuild.

    Right after installing did you run updates with no third party tools or AV's installed. Have you power reset your modem / router?

    Yes I did but I got the same error.

    Resetting modem/router makes no difference as its only one machine that's affected if I try windows updates on other machines I have with the creators update they work fine.

    Memory test - done no errors same with hard disk.

    Not sure what else to try unless I wait for Microsoft to either release a patch for windows update or the next Windows 10 release after the creators update which would be numerous months away.

    Thanks for your help.

    Cecil.
    Last edited by cecilcp; 14 May 2017 at 12:30.
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  6. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #4

    I searched your error code and most pointed to Windows. Strange how a clean install would not repair.

    This link helped several people.

    https://answers.microsoft.com/en-us/...3-404b346b5509

    Several suggested re-installing windows which you've already done.
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