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  1.    13 May 2017 #11
    Join Date : Mar 2017
    Posts : 16
    Windows 10

    I had the same problem. My Update History showed KB4019472 failed to install nine times since 11th May.

    I stopped and disabled the "Windows Update" service, rebooted, deleted everything in the c:\windows\SoftwareDistribution\Download folder.

    Then rebooted again and enabled and started the service again.

    The update is now shown as installed successfully. It took just a few minutes to re-download.
      My ComputerSystem Spec
  2.    13 May 2017 #12
    Join Date : May 2017
    Posts : 3
    10

    May I ask how to disable windows update for Win 10 please. Mine got stuck at 9%

    Thank you

    Do not why they have to make this so difficult.
      My ComputerSystem Spec
  3.    13 May 2017 #13
    Join Date : May 2016
    Posts : 24
    windows 10
    Thread Starter

    Quote Originally Posted by Benpiggy View Post
    May I ask how to disable windows update for Win 10 please. Mine got stuck at 9%

    Thank you

    Do not why they have to make this so difficult.
    1) While holding down the "Windows Key" hit the letter R. Type the word services.msc. Hit the OK button. Wait for it to load.
    2) Scroll down to "Windows Update". Right click on it and select Properties.
    Click the Stop button.
    So it doesn't start up from now on, For Startup Type, Select Disabled.
    Click OK.
      My ComputersSystem Spec
  4.    13 May 2017 #14
    Join Date : May 2017
    Posts : 3
    10

    Thank you and it worked.
    Lets see if I can download the update. This is insane
      My ComputerSystem Spec
  5.    13 May 2017 #15
    Join Date : May 2016
    Posts : 24
    windows 10
    Thread Starter

    Quote Originally Posted by Benpiggy View Post
    Thank you and it worked.
    Lets see if I can download the update. This is insane
    1) Delete everything in C:\Windows\SoftwareDistribution\Download before you run the downloaded version to make room and make sure nothing is corrupt.
    2) Like my my install downfall, also make sure you have enough space to install it.
      My ComputersSystem Spec
  6.    13 May 2017 #16
    Join Date : May 2017
    Posts : 3
    10

    It is all good now. I got the update.

    Thank you. Have a good week.
      My ComputerSystem Spec
  7.    13 May 2017 #17
    Join Date : May 2016
    Posts : 24
    windows 10
    Thread Starter

    Quote Originally Posted by Benpiggy View Post
    It is all good now. I got the update.
    Thank you. Have a good week.
    Well that's good news.

    Don't forget to re-enable Windows Update.
      My ComputersSystem Spec
  8.    13 May 2017 #18
    Join Date : Aug 2016
    S/E England
    Posts : 4,524
    10 Home x64 (1709) (10 Pro on 2nd pc)

    There is one way to shrink the component store even more than can be done by a clean up, potentially releasing several GB - but it comes at a price...

    Using the /ResetBase switch with the /StartComponentCleanup parameter of DISM.exe on a running version of Windows 10 removes all superseded versions of every component in the component store...

    Warning
    All existing service packs and updates cannot be uninstalled after this command is completed. This will not block the uninstallation of future service packs or updates.
    https://msdn.microsoft.com/en-us/win...-winsxs-folder
      My ComputersSystem Spec
  9.    13 May 2017 #19
    Join Date : May 2017
    Posts : 2
    Window 10 Pro 64bit

    Can't install KB401972


    Pjc123 solution didn't work for me; when trying to install the Cumulative update, I got :"Security Update for Windows KB4019472 is already installed". That is actually true, so I suppose they are different names for the same thing? This is an old PC although it seems I'm going to get "Creator". On my new laptop everything looks fine, no problems downloading and installing the update with the correct name.
    Thanks all for your help

    Andrea
      My ComputerSystem Spec
  10.    13 May 2017 #20
    Join Date : May 2016
    Posts : 24
    windows 10
    Thread Starter

    Quote Originally Posted by orso View Post
    Pjc123 solution didn't work for me; when trying to install the Cumulative update, I got :"Security Update for Windows KB4019472 is already installed". That is actually true, so I suppose they are different names for the same thing? This is an old PC although it seems I'm going to get "Creator". On my new laptop everything looks fine, no problems downloading and installing the update with the correct name.
    Thanks all for your help

    Andrea
    I have no solution. That is why I started this thread.
      My ComputersSystem Spec

 
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