Udpate KB4015217 causes error 0x80073712 and fails

  1. Posts : 10
    WIN 10 64bit pro

    Udpate KB4015217 causes error 0x80073712 and fails


    I'm trying to install the update KB4015217 and get the error 0x80073712 while that.What I already tried to fix that:1. Dism Imagerepair -> Win could be repaired2. sfc /scannow -> no errors3.Disabled Antivirus (Kaspersky) during install
    4. Disabled Win Firewall
    5. I renamed the C:/Windows/SoftwareDistribution folder and stopped//restarted the services
    6. I downloaded the update manually and tried to install it:
    a) Initialisation -> works
    b) Installing process hangs one about 20% for a long time about 10 minutes or more, continues to about 40 and then fastly to 100% and ends //fails with that message:

    Udpate KB4015217 causes error 0x80073712 and fails-obpfkfpkjkjhajdm.png

    "The following Updates have not been installed"...

    7. I ran the windows updater fix tool on Windows and a downloaded one from MS. Both did not help.

    What else can I do, to get this update installed?
    Any help is welcome!

      My Computers

  2. Posts : 575
    Windows 10 Home


    You could consider skipping the KB4015217 Update and installing what is next:
    KB4013214 Windows 10 Creators Update

    Use Microsoft's show or hide updates tool:

    However, if the above does not work, 0x80073712 [ERROR_SXS_COMPONENT_STORE_CORRUPT] is known for making Windows not updating properly. Erasure or corruption of Windows system files may be a common cause.

    Some options:

    Use DISM to Repair Windows 10 Image

    An in-place upgrade may fix it. If not, a clean install of Windows should.
    Repair Install Windows 10 with an In-place Upgrade

    Clean Install Windows 10
    Last edited by cottonball; 24 Apr 2017 at 22:42.
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:16.
Find Us

Windows 10 Forums