Windows 10: Udpate KB4015217 causes error 0x80073712 and fails

  1. Posts : 9
    WIN 10 64bit pro
       22 Apr 2017 #1

    Udpate KB4015217 causes error 0x80073712 and fails


    I'm trying to install the update KB4015217 and get the error 0x80073712 while that.What I already tried to fix that:1. Dism Imagerepair -> Win could be repaired2. sfc /scannow -> no errors3.Disabled Antivirus (Kaspersky) during install
    4. Disabled Win Firewall
    5. I renamed the C:/Windows/SoftwareDistribution folder and stopped//restarted the services
    6. I downloaded the update manually and tried to install it:
    a) Initialisation -> works
    b) Installing process hangs one about 20% for a long time about 10 minutes or more, continues to about 40 and then fastly to 100% and ends //fails with that message:

    Click image for larger version. 

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    "The following Updates have not been installed"...

    7. I ran the windows updater fix tool on Windows and a downloaded one from MS. Both did not help.

    What else can I do, to get this update installed?
    Any help is welcome!

      My ComputersSystem Spec

  2.    24 Apr 2017 #2


    You could consider skipping the KB4015217 Update and installing what is next:
    KB4013214 Windows 10 Creators Update

    Use Microsoft's show or hide updates tool:

    However, if the above does not work, 0x80073712 [ERROR_SXS_COMPONENT_STORE_CORRUPT] is known for making Windows not updating properly. Erasure or corruption of Windows system files may be a common cause.

    Some options:

    Use DISM to Repair Windows 10 Image

    An in-place upgrade may fix it. If not, a clean install of Windows should.
    Repair Install Windows 10 with an In-place Upgrade

    Clean Install Windows 10
    Last edited by cottonball; 24 Apr 2017 at 22:42.
      My ComputerSystem Spec


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