Some issues with windows update

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  1. Cerawy's Avatar
    Posts : 880
    Windows 10 Home 64 bit
       #1

    I got some problems with windows update


    I got some problems with windows update.


    • Sometimes after installing updates, i get a message that says rolling back updates, which basically prevents me from using my computer.
    • I sometimes get a popup message that tells me to restart my computer after it has been updated. I want to disable this popup message completely.
    • Windows doesnt install new updates automatically, so i have to install them manually instead.
    • Sometimes windows refuses to let me update my computer.


    If someone has any solutions, please post them in this thread, thanks.
    Last edited by Cerawy; 11 Mar 2021 at 22:46.
      My Computer

  2. dalchina's Avatar
    Posts : 31,771
    Win 10 Pro (1903)
       #2

    Hi, Please start by doing these basic initial steps as I know nothing about the state of your PC.

    1. Check the disk.
    Download and run Crystal Diskinfo (free) - Quick Good/Caution/Bad indication.
    Do not proceed if not good.

    2. Check the file system
    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Make sure the result is clear or fixed- else do not proceed.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    3. Run Ccleaner (free) to remove temporary files etc.

    4. Here is a useful compendium of possible steps.
    Fix 10 - Microsoft Community

    https://support.microsoft.com/en-us/help/3036646/how-to-read-windows-update-logs-in-windows-10-version-1607

    Replace the section about reading the logs with the above.

    Please post a screenshot of your update history like this:
    Attached Thumbnails Attached Thumbnails Some issues with windows update-snap-2017-04-13-13.18.58.jpg  
      My Computers

  3. Bree's Avatar
    Posts : 20,042
    10 Home x64 (21H1) (10 Pro on 2nd pc)
       #3

    Which version and build do you have? Run Winver to find out. The latest is version 1703, build 15063.138 for the Creators Update, or 1607, build 14393.1066 for the Anniversary Update.

    Which updates are causing problems? The failed updates should be listed in:
    Settings > Update & security > Windows Update > Update history
      My Computers

  4. Cerawy's Avatar
    Posts : 880
    Windows 10 Home 64 bit
    Thread Starter
       #4

    It says version 1607, build 14393.10. I will try your programs dalchina, and get back with the results.
    Last edited by Cerawy; 12 Apr 2021 at 20:43.
      My Computer

  5. dalchina's Avatar
    Posts : 31,771
    Win 10 Pro (1903)
       #5

    Ok, you're quite a way back. Step 4 contains lots of ideas for fixing Windows update.

    When you get there, you can start by simply running the troubleshooter
    Attached Thumbnails Attached Thumbnails Some issues with windows update-snap-2017-04-13-13.35.57.jpg  
      My Computers

  6. cereberus's Avatar
    Posts : 12,165
    Windows10
       #6

    Frankly it is more hassle than it is worth trying to sort this. It is easier to download the latest CU iso, double click on it and run setup.exe and upgrade bypassing the problem. If you do get it working, first thing it will do is upgrade you anyway.
      My Computer

  7. dalchina's Avatar
    Posts : 31,771
    Win 10 Pro (1903)
       #7

    @cereberus - but not before basic disk checks. If the disk is problematic, attempting an upgrade would likely make the problem worse. And Ceraway may wish to postpone the upgrade (which is possible, one way or another).

    I would also assume MS is phasing the roll-out, so might be 2-3 months to the Creator's Upgrade.
      My Computers

  8. Cerawy's Avatar
    Posts : 880
    Windows 10 Home 64 bit
    Thread Starter
       #8

    I have tried cleaning with ccleaner and windows own cleaning tool, as well as running the this program. I will run a checkdisk a bit later.
    Last edited by Cerawy; 13 Apr 2021 at 16:31.
      My Computer

  9. dalchina's Avatar
    Posts : 31,771
    Win 10 Pro (1903)
       #9

    Hi, have you done this- the first thing?
    Download and run Crystal Diskinfo (free) - Quick Good/Caution/Bad indication.

    If not good, no point in attempting anything else.
      My Computers

  10. Cerawy's Avatar
    Posts : 880
    Windows 10 Home 64 bit
    Thread Starter
       #10

    Do you have a link to download it? Just so i know im downloading the right thing.
    Last edited by Cerawy; 12 May 2018 at 20:47.
      My Computer


 
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