Some issues with windows update

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  1. Posts : 1,031
    Thread Starter
       #41

    I solved some of the problems by installing the creator's update. I can now update windows without problems, and without windows rolling back the updates. I don't get why i would use macrium first though, as none of my files are gone after installing the creator's update, and my programs and settings are the same as previously.
    Last edited by Cerawy; 13 Apr 2021 at 16:53.
      My Computer


  2. Posts : 31,666
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #42

    Cerawy said:
    I don't get why I would use macrium first, none of my files are gone after installing creators update and my programs and settings are the same as previously.
    99 times out of 100 that's the case - a system image is your insurance for that 1 time it fails.
      My Computers


  3. Posts : 1,031
    Thread Starter
       #43

    It seems like some of these problems have come back again, after i have been reinstalling windows. I'm getting the same error messages, and updates are being rolled back like previously.
    Last edited by Cerawy; 13 Apr 2021 at 16:59.
      My Computer


  4. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #44

    This is a log collector that is used in another forum. Please run it and post a zip into this thread for troubleshooting:
    log collector v2-beta08.zip
      My Computer


  5. Posts : 1,031
    Thread Starter
       #45

    zbook said:
    This is a log collector that is used in another forum. Please run it and post a zip into this thread for troubleshooting:
    log collector v2-beta08.zip
    I'm not sure what exactly that is, or why you would want me to use it? Also, it seems like i can update windows manually, but the rest of the problems are still present.
    Last edited by Cerawy; 13 Apr 2021 at 17:02.
      My Computer


  6. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #46

    See if you can use extract to run the command.
    If you are unable to use the beta log collector you may be able to use the DM log collector:
    log collector v2-beta08.zip
    BSOD - Posting Instructions - Windows 10 Forums
    Please post a zip into this thread.
      My Computer


  7. Posts : 1,031
    Thread Starter
       #47

    What logs does it collect exactly?

    Im very cautious about my privacy.
    Last edited by Cerawy; 12 May 2018 at 08:52.
      My Computer


  8. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #48

    The log collector collects these logs: msinfo32, dxdiag, mini dumps, hosts, install, uninstall, drivers, event viewer logs, etc. There should be no personal files collected. All files collected should appear on the desktop. Then zip to place into the thread. To see what is in the typical log collector you can open the BSOD forum as all the threads have the logs for troubleshooting.
    For the failed Windows upgrade it is likely that Windows 1803 will be released sometime in April 2018. With any new upgrade there are pro and con and getting used to the new changes. You can make the decision on timing on the troubleshooting for the failed upgrade.
      My Computer


  9. Posts : 1,031
    Thread Starter
       #49

    Sorry but I dont like sending information from log collectors.

    Any other suggestions to fix it?
      My Computer


  10. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #50

    If you can read, decode, and interpret the logs then you may be able to perform troubleshooting.
    Most people don't have that training or experience and submit computer log files to the volunteers on Ten Forums for the troubleshooting.
    The log files appear on the desktop. Then you zip them and post a zip into the thread.
    So you get to see what is collected from the computer.
    Alternatively you can view the multiple threads in the BSOD forum to see the logs.
    There are no guarantees that we can fix the problems but we have to start with pertinent computer files.
      My Computer


 

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