1.    31 Mar 2017 #1
    Join Date : Mar 2017
    Posts : 4
    Windows 10

    Activation fails efter complete hardware meltdown and replacement.


    Hi!
    So my computer went up in smoke, a big white plume of smoke, yay. I got most parts replaced under warranty, unfortunetly the motherboard and GPU had to be replaced with newer parts. My installation of Windows 10 Pro is a free upgrade from Windows 8.1 Pro but now fails due to the hardware change. Stupid me forgot to link my license to my Microsoft account, although I dont know if that would have helped. So what are my options now? Thankful for any advice you can give me.
      My ComputerSystem Spec
  2.    31 Mar 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,930
    Win 10 Pro (1703)
      My ComputerSystem Spec
  3.    31 Mar 2017 #3
    Join Date : Mar 2017
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Thanks, but I tried that already. Since I didn't link the license to my account before the crash it doesn't show up anywhere.
      My ComputerSystem Spec
  4.    31 Mar 2017 #4
    Join Date : Jul 2015
    Posts : 9,329
    Windows 10 Pro

    Activate it with the Windows 8 product key.
      My ComputerSystem Spec
  5.    31 Mar 2017 #5
    Join Date : Mar 2016
    Posts : 464
    Windows 10 Home

    Is it an OEM version?
      My ComputerSystem Spec
  6.    31 Mar 2017 #6
    Join Date : Mar 2017
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by Matthew Wai View Post
    Is it an OEM version?
    No its a retail version
      My ComputerSystem Spec
  7.    31 Mar 2017 #7
    Join Date : Mar 2017
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Activate it with the Windows 8 product key.
    Oh man, that worked. I love you <3 Thank you so much. Didn't even consider that might work.
      My ComputerSystem Spec

 


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