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Windows Update Failure Help Please
It's possible this is an old thread, but would like fresh response(s) please. I have an Asus Flip laptop running Win 10 Home 64 bit. Recently, I've been having problems installing Windows updates, namely KB4015438. After doing some reading, I then tried downloading and installing KB4016635, both with the same error message "we couldn't complete the updates - undoing changes." I tried multiple times with the same failure result. This failure to install these (and perhaps future) updates seems to have had other ramifications - the aforementioned updates won't install, which prevents other actions from taking place.
Would really appreciate help in resolving this issue. I'm recovering from a stroke, and would ask that any instructions are detailed and step by step. I'm normally pretty good about troubleshooting many/most problems, but now need a little extra help.
Thank you in advance.