KB4015438 and KB4013429 fail to install

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  1. Posts : 339
    Windows 10
    Thread Starter
       #31

    I can run again but have run several times throughout this exercise.


    Caledon Ken said:
    Hi woldsweather

    Things are getting mixed up. Another member joined thread and said he couldn't download.

    Bree had suggested you run sfc /scannow from a command prompt(admin).

    Could you run that please.

    Edit 1:

    If sfc /scannow fails please rerun.
      My Computer


  2. Posts : 339
    Windows 10
    Thread Starter
       #32

    Run with no errors.
      My Computer


  3. Posts : 319
    Windows 10 Pro
       #33

    Bree, thanks for the response. I'll try the fixes first and use this option if all else fails. Granted I understand that installing the Creator update is not an ultimate fix. But we'll use it, just in case.
      My Computer


  4. Posts : 5
    Windows 10
       #34

    If KB4015438 failed to install on my system but KB4015217 was successfully installed and winver shows I'm at Version 1607 (OS Build 14393.1066) am I ok?
      My Computer


  5. Posts : 24,545
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #35

    dabl said:
    ... winver shows I'm at Version 1607 (OS Build 14393.1066) am I ok?
    Yes. Being a cumulative update it includes all the fixes from the previous ones.
      My Computers


  6. Posts : 339
    Windows 10
    Thread Starter
       #36

    Not sure where we go from here, some updates have recently installed (attached) but KB4015217 KB4013429 and KB4016635 failed. Do I still need these? Will the new big update that's coming solve everything?
    Attached Thumbnails Attached Thumbnails KB4015438 and KB4013429 fail to install-update-history.jpg  
      My Computer


  7. Posts : 27,447
    Windows 10 Pro x64 Version 21H1
       #37

    Hi woldsweather.

    From the attached link your device is now trying to install the latest cumulative update KB4015217. You will see the other KB's you mentioned are previous versions. As the latest includes all the previous updates you only need the latest and that is what windows will try to install.

    https://support.microsoft.com/en-nz/help/4009938

    Your issue is that none of them will install. I think you system is at 14393.693 or KB 3213986 dated January 10, 2017. Could you please confirm.

    You've run the trouble shooter with no success. You've run sfc, again no errors.

    I think I would move on and try the repair / in place upgrade outlined in this tutorial. It will likely move you to the Creators release.

    I would ensure you have a copy of your data backed up off the machine.

    Repair Install Windows 10 with an In-place Upgrade

    You may wish to wait for alternative recommendations.

    Ken
      My Computer


  8. Posts : 339
    Windows 10
    Thread Starter
       #38

    Yes 14393.693 version 1607 though I don't see a date with that.
      My Computer


  9. Posts : 27,447
    Windows 10 Pro x64 Version 21H1
       #39

    On that link I gave you click on the KB. You will see January 10th.

    There was another thread where a member suggested uninstalling all updates after this date. Myself I would move on to the Creator Release / Update.


    Ken
      My Computer


  10. Posts : 339
    Windows 10
    Thread Starter
       #40

    Is it possible to get the creator update before it automatically downloads it?
      My Computer


 

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