Latest windows update wont install

woldsweather · 20 Mar 2017

MY PC has been trying to install an update dai;ly since about last Tuesday. It eventually seems to uninstall what it has installed and go back to how it was. What can I do?

Caledon Ken · 20 Mar 2017

Hi woldsweather.

Can you share which update this is happening with?

In your update history do you see. Failed?

Do you see it re-installing in history?

I would start with running update trouble shooter. There have been some posting on this subject recently. You can look at those if trouble shooter doesn't help.

Windows key + S, search bar appears, type troubleshooting into search bar, troubleshooting appears at top. Click it, window opens, lower right side "Fix problems with Windows Update", click. Window opens, click on “advance”, click on Run as administrator, click “Next”. Should run clean. If not run again.

Ken

cottonball · 20 Mar 2017

woldsweather,

Have you tried the following:

Reset Windows Update in Windows 10 - Windows 10 Windows Update & Activation Tutorials

woldsweather · 21 Mar 2017

Caledon Ken said:

Hi woldsweather.

Can you share which update this is happening with?

In your update history do you see. Failed?

Do you see it re-installing in history?

I would start with running update trouble shooter. There have been some posting on this subject recently. You can look at those if trouble shooter doesn't help.

Windows key + S, search bar appears, type troubleshooting into search bar, troubleshooting appears at top. Click it, window opens, lower right side "Fix problems with Windows Update", click. Window opens, click on “advance”, click on Run as administrator, click “Next”. Should run clean. If not run again.

Ken

KB4015438 and KB401429 failed to install I ran the update fixit an tried again 4 x over.

Bree · 21 Mar 2017

woldsweather said:

KB4015438 and KB401429 failed to install...

For your information KB4013429 was replaced by KB4015438 on 20th March. Looks like it's a general problem installing cumulative updates, not a problem with a specific update.

I ran the update fixit...

Which one? The Windows Update Troubleshooter from the Control Panel? Did it say if it had found and fixed anything?

Or did you try the Tutorial that cottonball gave a link to in post#3?

woldsweather · 21 Mar 2017

I tried both. The Microsoft one said it had found and fixed things, but still won't install.

reddice · 21 Mar 2017

woldsweather said:

I tried both. The Microsoft one said it had found and fixed things, but still won't install.

That tool never works wait what about sfc /scannow nope that never works either but wait do a system restore nope that is broken too.

Caledon Ken · 21 Mar 2017

Here is how I would do it. One opinion.

I would head to catalog and download the one you are missing. Get full package, right bitiness. I would then disconnect from Internet.

I would run the tool as I've found it does work in lots of cases. If it finds any errors I would rerun. Make sure you are running as Administrator. It has to be run admin.

When it is clean, issue these commends at Command Prompt(admin)

Net stop wuauserv
Net stop bits

Then double click on file you downloaded. Hopefully it will be successful. Reboot.

Ken

woldsweather · 21 Mar 2017

Can you explain 'head to catalogue'?

woldsweather · 21 Mar 2017

Well found it

but just a plain blue screen?