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  1.    15 Mar 2017 #1
    Join Date : Aug 2015
    Pennsylvania
    Posts : 136
    Win 10 Home (x64-bit)

    Cumulative Update failing


    Good morning,

    Late last night I checked for updates and discovered four were available including the monthly Cumulative Update (KB4013429) for Windows 10 Version 1607 for x64-based Systems. So I decided to go ahead and download and install them. Everything went fine until the updates got to the Cumulative update and then it just hung up on 'Getting Windows Ready ...; Do Not turn off your computer'.

    It was getting late so I just left the computer run and then this morning I discovered the Update had failed. I tried checking for updates again and it found this same update. Tried downloading and installing it and ended up with it failing again.

    In my event Viewer I found the following entry when both attempts failed. Event ID: 20 .... Error Code: 0xE0000100

    I am running on an HP Pavilion All-In-One P23-g017c utilizing Win 10 Home, v1607, build 14393.693 using the Windows Firewall and Windows Defender.

    Any ideas?

    Thanks and regards,
    2harts4ever
      My ComputerSystem Spec
  2.    15 Mar 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,476
    10 Home x64 (1709) (10 Pro on 2nd pc)

    A few others have reported errors, see the News thread on this CU...
    Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953

    Try a manual download and install (links in the above post).
      My ComputersSystem Spec
  3.    15 Mar 2017 #3
    Join Date : Aug 2015
    Pennsylvania
    Posts : 136
    Win 10 Home (x64-bit)
    Thread Starter

    Hi Bree,

    Thanks for your quick response. I apologize for just now getting back to you but mother nature paid us a visit yesterday and dumped 17 inches of snow on us and I had to clean up the area a bit.

    Anyway ... I tried the link you provided but after waiting for at least an hour the end result was the update was unsuccessful.

    I note in your response that the link you gave me was for Build 14393.593. My Windows 10 build says: 14393.693

    I remember I had a similar problem updating a Cumulative Update back in the Fall of 2016 and ended up having to reinstall Windows. Hope that isn't going to be the solution this time too.

    When I went to the link you provided I used the install for "Cumulative Update for Win 10 v1607 for x64-Based Systems" which is how my System is labeled when I go to 'AllSettings > System > About'.

    Any other suggestions?

    Thanks and regards,
    2harts4ever
      My ComputerSystem Spec
  4.    17 Mar 2017 #4
    Join Date : Aug 2015
    Pennsylvania
    Posts : 136
    Win 10 Home (x64-bit)
    Thread Starter

    PROBLEM CONTINUES

    Morning,

    Still having Cumulative Update failures for KB4013429. Can anyone tell me why the other three updates installed correctly? They are:

    (1) Windows Malicious Software Removal Tool (KB890830)
    (2) Update for Win 10 v1607 for x64-based systems (KB4013418)
    (3) Security Update for Adobe Flash Player (KB4014329)

    I have tried using the Windows Update Troubleshooter and it says it has fixed some items but I am still getting Cumulative Update failures for KB4013429.

    Thanks and regards,
    2harts4ever
      My ComputerSystem Spec
  5.    17 Mar 2017 #5
    Join Date : Aug 2015
    Maine
    Posts : 38,389
    Windows10Pro 64Bit

    Quote Originally Posted by 2harts4ever View Post
    Hi Bree,

    Thanks for your quick response. I apologize for just now getting back to you but mother nature paid us a visit yesterday and dumped 17 inches of snow on us and I had to clean up the area a bit.

    Anyway ... I tried the link you provided but after waiting for at least an hour the end result was the update was unsuccessful.

    I note in your response that the link you gave me was for Build 14393.593. My Windows 10 build says: 14393.693

    I remember I had a similar problem updating a Cumulative Update back in the Fall of 2016 and ended up having to reinstall Windows. Hope that isn't going to be the solution this time too.

    When I went to the link you provided I used the install for "Cumulative Update for Win 10 v1607 for x64-Based Systems" which is how my System is labeled when I go to 'AllSettings > System > About'.

    Any other suggestions?

    Thanks and regards,
    2harts4ever
    The Current build AFTER installing latest updates. (KB4013429) is this one, see pic.
    Click image for larger version. 

Name:	build.png 
Views:	72 
Size:	19.7 KB 
ID:	125471

    This should be your build After you successfully install KB4013429 on your Windows 10. Try installing using the manual method. Here is the link for KB4013429.
    https://www.catalog.update.microsoft...px?q=KB4013429
      My ComputersSystem Spec
  6.    17 Mar 2017 #6
    Join Date : Aug 2015
    Maine
    Posts : 38,389
    Windows10Pro 64Bit

    You can install a .cab file using DISM like this from an elevated command prompt (you'll need to update the path in red..)

    DISM.exe /Online /Add-Package /PackagePath:c:\temp\<whatever path>\KB4013429-x64.cab
      My ComputersSystem Spec
  7.    17 Mar 2017 #7
    Join Date : Aug 2015
    Pennsylvania
    Posts : 136
    Win 10 Home (x64-bit)
    Thread Starter

    Hi OldMike65,

    I appreciate you coming aboard.

    I have already tried doing the Catalog Manual update and it failed too.

    I would like to try the DISM method but right now I am afraid it is a little over my expertise ...lol

    (1) If I was to try installing it via DISM where would I go to get the Cab file?

    (2) If I wanted to put the 'cab' file on my desktop would my correct path look like this:

    DISM.exe /Online /Add-Package /PackagePath:c:\temp\desktop\KB4013429-x64.cab

    (3) Am I correct in assuming there is a space after 'exe' .... after 'Online' .... and after 'Add-Package' ?

    Thanks and regards,
    2harts4ever
      My ComputerSystem Spec
  8.    17 Mar 2017 #8
    Join Date : Aug 2015
    Maine
    Posts : 38,389
    Windows10Pro 64Bit

    If you put the cab file on your desktop, then it would look like this...
    DISM.exe /Online /Add-Package /PackagePath:c:\desktop\KB4013429-x64.cab

    Just use copy N paste if your not sure...that should work too.

    Am I correct in assuming there is a space after 'exe' .... after 'Online' .... and after 'Add-Package ... YES
      My ComputersSystem Spec
  9.    17 Mar 2017 #9
    Join Date : Aug 2015
    Pennsylvania
    Posts : 136
    Win 10 Home (x64-bit)
    Thread Starter

    Okay ... I think I am with you as far as the proper wording of the DISM command but where do I go to actually download the KB4013429 cab file to my desktop?
      My ComputerSystem Spec
  10.    17 Mar 2017 #10
    Join Date : Aug 2015
    Maine
    Posts : 38,389
    Windows10Pro 64Bit

    Quote Originally Posted by 2harts4ever View Post
    Okay ... I think I am with you as far as the proper wording of the DISM command but where do I go to actually download the KB4013429 cab file to my desktop?
    I already gave you the link in post #5 but here it is again..
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4013429


    That would be 4th one from the top 1054.5MB
      My ComputersSystem Spec

 
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