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  1.    13 Mar 2017 #1
    Join Date : Mar 2017
    UK
    Posts : 10
    windows 10 pro

    Windows 10 Pro expiration/activation problem


    Hi, This is my first post to this forum, apologies for the length of this post, but I wanted to try to give as much info as possible.
    I have a Windows 10 Pro expiration/activation problem.
    I bought a used desktop PC a few months ago, but am now unable to contact the seller to resolve this issue with him. I have tried the usual routes of solving this problem myself, ie; google searches etc; but have drawn a blank to find the correct solution.
    Hopefully this forum will be able to lead me in the right direction.
    The problem: Approx. every 2 hours I am getting a Windows pop-up message informing me that ''Your Windows License Will Expire Soon... You Need to Activate Windows In Settings''.
    When I go to settings it shows ''Windows is activated using your organizations activation service''.
    I have used slmgr.vbs /dlv to view the current license, which I think indicates that this PC was possibly once used in a business environment? using KMS.
    Also, using the Windows script host, I see the info changes daily, & is now down to 10 days!
    I suspect that the seller used either a pirated copy, or a temporary license to install & activate the Windows 10 Pro. There is no Product Key label on the case, it has been scratched off.
    The PC is a Dell Optiplex 3010 DF Core i3 3220 @ 3.30GHZ 8GB 500GB. It has an original Microsoft
    Windows 7 badge on the case, so obviously it was updated to Windows 10 pro prior to my purchase.
    Is there an easy fix for this expiration issue?
    Thanks in advance for any help to resolve this.
      My ComputerSystem Spec
  2.    13 Mar 2017 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,922
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    There should have been a mention of how to contact Microsoft. Failing to get a resolution from them will require you buying a copy of Win10 but might find Win7 cheaper and just redo the computer. The free upgrade to Win10 has been mentioned and still seems to work, do a search on this forum.
      My ComputerSystem Spec
  3.    13 Mar 2017 #3
    Join Date : Jul 2015
    Posts : 9,373
    Windows 10 Pro

    Quote Originally Posted by Ron64 View Post
    Windows 7 badge on the case, so obviously it was updated to Windows 10 pro prior to my purchase.
    Is there an easy fix for this expiration issue?
    Thanks in advance for any help to resolve this.
    Yes, your copy of Windows 10 is currently illegal. Even if the KMS activation was a legal activation for the organization that the computer previously belonged to (and I doubt it was), it would be illegal for them to transfer that to you.

    Does the Windows 7 "badge" have a product key printed on it, and what version of Windows 7 is it for? Microsoft is still allowing free activation of a matching Windows 10 version with a Windows 7 product key.

    You can run showkey plus from this forum and see what product key(s) it produces:
    ShowKeyPlus
      My ComputerSystem Spec
  4.    13 Mar 2017 #4
    Join Date : Mar 2017
    UK
    Posts : 10
    windows 10 pro
    Thread Starter

    ran ShowKeyplus


    Reply for Berton: I didn't see a mention of how to contact Microsoft, but if I have to reinstall another Windows OS, I would probably go for the Windows 7 as it's less expensive, then do an upgrade if it's still an offered option.
    Thanks.

    Reply for navyLCDR: The Windows 7 badge is only a small 1'' sq. badge on the front of the case, but the label where the original product key has been scratched out indicates it was a Windows 7 Pro OA that was installed originally.
    I downloaded & ran ShowKeyplus, this is what it showed, though I have ''blanked out'' the actual info for security reasons.

    Product Name: Windows 10 Pro

    Product ID: xxxxx-xxxxx-xxxxx-xxxxx

    Installed Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

    OEM Key: Windows 7 OEM marker present in firmware

    Hope this info is of more help. What do you recommend is the course of action I should take.
    Thanks.
      My ComputerSystem Spec
  5.    13 Mar 2017 #5

    There is a way of getting you a genuine Windows 10 upgrade.. it's not easy as we will have to recreate the certificate that natches the marker in your firmware to bring you back to Windows 7 OEM... ...then upgrade from there...

    As you have a genuine upgradeable machine try changing to the generic. perhaps you have digital entitlement but just require confirmation (i.e change the KMS key in settings to *****-*****-*****-*****-3V66T)
      My ComputerSystem Spec
  6.    13 Mar 2017 #6
    Join Date : Mar 2017
    UK
    Posts : 10
    windows 10 pro
    Thread Starter

    changing the KMS key in settings


    Reply for Superfly: Sorry to show my lack of knowledge, but i only consider myself to be average at best when it comes the programmable workings of PC's.
    I don't understand what you mean by or how to change the KMS key in settings. Also you show a 5x5 sequence with the last 5 being 3V66T. I don't want to assume anything...but are you suggesting I add the 3V66T to the 4x5 Product ID that I have, & if so, where do I go to enter this?
    Thanks.
      My ComputerSystem Spec
  7.    13 Mar 2017 #7
    Join Date : Oct 2015
    Posts : 334
    Windows 10 Pro

    Could he contact Dell with the s/n of his system to get the info he needs?
      My ComputerSystem Spec
  8.    13 Mar 2017 #8
    Join Date : Aug 2016
    S/E England
    Posts : 4,490
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Ron64 View Post
    I don't understand what you mean by or how to change the KMS key in settings.
    See this tutorial: Product Key - Change in Windows 10

    ...you show a 5x5 sequence with the last 5 being 3V66T. I don't want to assume anything...but are you suggesting I add the 3V66T to the 4x5 Product ID that I have, & if so, where do I go to enter this?
    Superfly is suggesting your machine may have been upgraded previously and already have a digital licence on Microsoft's activation servers. If that is the case, it should activate automatically if you enter the Windows 10 Pro generic product key:
    VK7JG-NPHTM-C97JM-9MPGT-3V66T
      My ComputersSystem Spec
  9.    13 Mar 2017 #9
    Join Date : Mar 2017
    UK
    Posts : 10
    windows 10 pro
    Thread Starter

    10 Pro generic product key


    Reply for Bree: Tried entering VK7JG-NPHTM-C97JM-9MPGT-3V66T in the change product id in the activation window, got this reply: We couldn't activate Windows. We can't activate Windows on this device because you don't have a valid digital license or product key. if you think you do have a valid license or key, select troubleshoot below.
    (0x803f7001) ( followed by the purchasing option).
    Thanks.
      My ComputerSystem Spec
  10.    13 Mar 2017 #10
    Join Date : Sep 2014
    Posts : 448
    10 preview 64bit

    That model was sold with all W7 options + Linux.

    Presuming it has a service tag ID go to the Dell website input the tag ID see which version it was sold with, that may change the w10 default key,
    Missed the reply only saw the first stating its been scratched Off
    Roy
      My ComputerSystem Spec

 
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