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  1.    08 Mar 2017 #31
    Join Date : Oct 2013
    Posts : 25,182
    64-bit Windows 10 Pro build 17040

    Quote Originally Posted by RogerH1 View Post
    I installed the update, which failed and removed the connection to my Nexus 7.
    I followed the instructions from Brink, bit got this response
    Hello Roger,

    It looks like you selected "MTP Device" instead of "MTP USB Device" at step 5.
      My ComputersSystem Spec
  2.    08 Mar 2017 #32
    Join Date : Mar 2017
    Posts : 4
    Windows 10

    The phone does not appear anywhere in Device Manager. I was hoping that
    Click image for larger version. 

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Views:	39 
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ID:	124223
    might work
    Last edited by RogerH1; 08 Mar 2017 at 13:48.
      My ComputerSystem Spec
  3.    08 Mar 2017 #33
    Join Date : Mar 2017
    Posts : 4
    Windows 10 Enterprise

    Quote Originally Posted by RogerH1 View Post
    The phone does not appear anywhere in Device Manager. I was hoping that
    Click image for larger version. 

Name:	image.png 
Views:	39 
Size:	1.4 KB 
ID:	124223
    miight work
    That is what it was for me.
      My ComputerSystem Spec
  4.    08 Mar 2017 #34
    Join Date : Jan 2016
    Posts : 24
    Windows 10 Pro
    Thread Starter

    Follow correctly the steps as mentioned on post #21. It should work.
      My ComputerSystem Spec
  5.    08 Mar 2017 #35
    Join Date : Oct 2013
    Posts : 25,182
    64-bit Windows 10 Pro build 17040

    Quote Originally Posted by RogerH1 View Post
    The phone does not appear anywhere in Device Manager. I was hoping that
    Click image for larger version. 

Name:	image.png 
Views:	39 
Size:	1.4 KB 
ID:	124223
    miight work
    Quote Originally Posted by secondsight View Post
    That is what it was for me.
    In your cases "Unknown device" would be your phone.
      My ComputersSystem Spec
  6.    08 Mar 2017 #36
    Join Date : Mar 2017
    Posts : 4
    Windows 10

    If I select "use USB for charging" or "USB for File transfers" I get
    Click image for larger version. 

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Views:	38 
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ID:	124224
    If I select "USB for Photo transfer" it appears as
    Click image for larger version. 

Name:	image.png 
Views:	38 
Size:	1.3 KB 
ID:	124225
    and updating the driver software gives
    Click image for larger version. 

Name:	image.png 
Views:	38 
Size:	6.0 KB 
ID:	124226
    but this doesn't give me much access to files on the tablet
      My ComputerSystem Spec
  7.    08 Mar 2017 #37
    Join Date : Mar 2017
    Posts : 4
    Windows 10 Enterprise

    Quote Originally Posted by Brink View Post
    In your cases "Unknown device" would be your phone.
    Yep it was. I do wish Microsoft would not release downdates. It's all over the web today.
      My ComputerSystem Spec
  8.    08 Mar 2017 #38
    Join Date : Oct 2013
    Posts : 25,182
    64-bit Windows 10 Pro build 17040

    Quote Originally Posted by RogerH1 View Post
    If I select "use USB for charging" or "USB for File transfers" I get
    Click image for larger version. 

Name:	image.png 
Views:	38 
Size:	1.4 KB 
ID:	124224
    If I select "USB for Photo transfer" it appears as
    Click image for larger version. 

Name:	image.png 
Views:	38 
Size:	1.3 KB 
ID:	124225
    and updating the driver software gives
    Click image for larger version. 

Name:	image.png 
Views:	38 
Size:	6.0 KB 
ID:	124226
    but this doesn't give me much access to files on the tablet
    It looks like the driver for your phone is already properly installed.

    Check using the tutorial below to see if it may help to ID what the "Unknown device" is.

    Device Manager - Finding Unknown Devices - Windows 7 Help Forums
      My ComputersSystem Spec
  9.    08 Mar 2017 #39
    Join Date : Mar 2017
    Posts : 4
    Windows 10

    I got as far as step 4, but was presented with
    Click image for larger version. 

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Views:	36 
Size:	10.7 KB 
ID:	124229
    I tried Universal Serial Bus Controllers, then MTP USB Device, which appears to have worked.
    Thanks for the prompting.
      My ComputerSystem Spec
  10.    08 Mar 2017 #40
    Join Date : Oct 2013
    Posts : 25,182
    64-bit Windows 10 Pro build 17040

    I'm glad you got it sorted Roger.
      My ComputersSystem Spec

 
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