Windows 10: W10 update / Microsoft - WPD - 2/22/2016 12:00:00 AM - 5.2.5326.4762 Solved

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  1. Posts : 22,942
    64-bit Windows 10 Pro build 16257
       08 Mar 2017 #21

    Moutro said: View Post
    I decided to install the update and now i can't access my phone from my PC. It is charging though. In device manager is shown as MTP and it can't find drivers for it.

    What the hell was i even thinking...?
    Hello @Moutro,

    If you like, see if this below may help for this issue:

    1. Open Device Manager (devmgmt.msc).

    2. Right click on your phone listed in Device Manager, and click on "Update driver".

    3. Click on "Browse my computer for driver software" in wizard.

    4. Click on "Let me pick from a list of available drivers on my computer"

    5. Check the "Show compatible hardware" box, select "MTP USB Device", and click on "Next".

    6. Hopefully, Windows will be able to successfully install a working driver for it.
      My ComputersSystem Spec

  2.    08 Mar 2017 #22

    This driver also popped up on my system today.

    System does not recognize my Lumia Phone anymore (shows as Unknown Device)

    Same thing on my Windows 10 Tablet, same problem with phone there.
      My ComputerSystem Spec


  3. Posts : 22,942
    64-bit Windows 10 Pro build 16257
       08 Mar 2017 #23

    Hello @Poldi, and welcome to Ten Forums.

    What I posted above should work for you as well.
      My ComputersSystem Spec

  4.    08 Mar 2017 #24

    Brink said: View Post
    Hello @Poldi, and welcome to Ten Forums.

    What I posted above should work for you as well.

    OMG it worked. You are a king among men

    Great Forum
      My ComputerSystem Spec

  5.    08 Mar 2017 #25

    DO NOT INSTALL! It will break your phone connection, and maybe some other things too. Microsoft are not giving any help whatsoever and I've just spent ages trying to get rid of it. I used the above fix, and now have y Windows Phone back, many thanks!
      My ComputerSystem Spec


  6. Posts : 5,779
    Windows 10 Pro x64
       08 Mar 2017 #26

    krebbin said: View Post
    Nope, DO NOT INSTALL! It will break your phone connection, and maybe some other things too. Microsoft are not giving any help whatsoever and I've just spent ages trying to get rid of it, without success.
    Have you tried the procedure from post 21? - W10 update / Microsoft - WPD - 2/22/2016 12:00:00 AM - 5.2.5326.4762
      My ComputersSystem Spec


  7. Posts : 4
    Windows 10 Enterprise
       08 Mar 2017 #27

    Brink said: View Post
    Hello @Poldi, and welcome to Ten Forums.

    What I posted above should work for you as well.
    Yep that cures the missing phone problem. I had two MTP USB ones as well as the rogue MTP one.
      My ComputerSystem Spec

  8.    08 Mar 2017 #28

    Brink said: View Post
    Hello @Moutro,

    If you like, see if this below may help for this issue:

    1. Open Device Manager (devmgmt.msc).

    2. Right click on your phone listed in Device Manager, and click on "Update driver".

    3. Click on "Browse my computer for driver software" in wizard.

    4. Click on "Let me pick from a list of available drivers on my computer"

    5. Check the "Show compatible hardware" box, select "MTP USB Device", and click on "Next".

    6. Hopefully, Windows will be able to successfully install a working driver for it.
    Thank you Brink, that worked!!!

    I also restarted my PC but the update is still there. Windows update history says it's installed and then that it's failed.... I'm just gonna hide it and get rid of that crap.

    Oh and microsoft, thank you too.
      My ComputerSystem Spec


  9. Posts : 22,942
    64-bit Windows 10 Pro build 16257
       08 Mar 2017 #29

    You're most welcome. I'm glad it could help.
      My ComputersSystem Spec

  10.    08 Mar 2017 #30

    Not so lucky


    I installed the update, which failed and removed the connection to my Nexus 7.
    I followed the instructions from Brink, bit got this response
    Attached Thumbnails Attached Thumbnails image.png  
      My ComputerSystem Spec


 
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