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Windows 10 activated but the 'Office' is now closed to me
Hi, I have Windows 10 version 1607 but for more than a month I have not been able to open Office.I bought a new Packard-Bell imedia with 8.1 already loaded then in August 2015 it was upgraded free.Just after last Christmas I could not use any of the Office. The only part I want is Word.I have searched all these weeks trying many many solutions online but nothing worked. There is something I have not tried but dont know how to. When it refuses to open office it says I dont have the license key for professional Plus. Well I never did have, mine was the basic one. Could this be the reason and is there a cure? This is my last try as I have tried everything else, maybe it was an update that went wrong. If there is no answer. Then I will close the book and download a free office suite like Softmaker. Thank you ,Marshall