Cant update my windows 10 OS [Error:0x8007042c]

MasterAndreas · 29 Jan 2017

```
master-andreas@master-pc ~]$ inxi -Fxzc0System: Host: master-pc Kernel: Widnows-NT x86_64 (64 bit ) Desktop: Yes Distro: W10 PROMachine: Mobo: ASUSTeK model: A88XM-A v: Rev X.0x UEFI [Legacy]: American Megatrends v: 3001 date: 03/09/2016CPU: Dual core AMD A10-7850K Radeon R7 12 Compute Cores 4C+8G (-HT-MCP-) cache: 4096 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 15397 clock speeds: max: 3700 MHz 1: 1700 MHz 2: 1700 MHz 3: 2400 MHz 4: 2400 MHzGraphics: Card: Advanced Micro Devices [AMD/ATI] Kaveri [Radeon R7 Graphics] bus-ID: 00:01.0 Display Server: Windows default driver: radeon Resolution: 1366x768@59.79hz Direct Rendering: YesAudio: Card-1 Advanced Micro Devices [AMD] FCH Azalia Controller driver: snd_hda_intel bus-ID: 00:14.2 Card-2 Advanced Micro Devices [AMD/ATI] Kaveri HDMI/DP Audio Controller driver: snd_hda_intel bus-ID: 00:01.1 Sound: Advanced Linux Sound Architecture Network: Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8168 v: 8.040.00-NAPI port: e000 bus-ID: 03:00.0 IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter>Drives: HDD Total Size: 666.9GB (8.9% used) ID-1: /dev/sda model: ADATA_SP900 size: 128.0GB ID-2: /dev/sdb model: ST3500418AS size: 500.1GB ID-3: USB /dev/sdc model: TransMemory size: 31.0GB ID-4: USB /dev/sdd model: TransMemory size: 7.8GBSensors: None detected - is lm-sensors installed and configured?Info: Processes: ... Uptime: 1:05 Memory: 2114.1/6922.9MB Init: systemd Gcc sys: 6.1.1 Client: Shell (PowerShell) inxi: 2.3.1
```

if you need moar info let me know

Caledon Ken · 29 Jan 2017

Welcome to the TenForums @MasterAndreas

While you've posted an extensive system specs could you describe your problem.

Is it that you can't upgrade from 1511 to 1607 or are you on the fast ring of the Insiders and can't move to a new build?

Is it the regular monthly patches won't install or is it a specific update that is failing.

One thing you could try before you post back, the Windows Update Trouble Shooter.

Type troubleshooting in the Cortana search bar, troubleshooting appears at top.
Click it, window opens, lower right side "Fix problems with Windows Update", click.
Window opens, click on “advance”, click on Run as administrator, click “Next”.
Should run clean. If not run again.

MasterAndreas · 29 Jan 2017

Caledon Ken said:

Welcome to the TenForums @MasterAndreasIs it the regular monthly patches won't install or is it a specific update that is failing.

Yes

Caledon Ken said:

Welcome to the TenForums @MasterAndreasOne thing you could try before you post back, the Windows Update Trouble Shooter.

have tried it before with no results

any other advice?

cottonball · 29 Jan 2017

MasterAndreas,

Have you seen the following:
Windows Update Stuck or Frozen? Here's What to Do

Scroll down to: How To Fix a Stuck Windows Update Installation

Also, go to Services by pressing the Windows and R keys at the same time.

In Services, check that the following are running:

Windows Event Log
Remote Procedure Call (RPC)
Windows Update

Last, please open a Command Prompt by pressing the Windows and X keys at the same time.
Select: Command Prompt (Admin)
At the command prompt, execute the following commands, one at time, and press: Enter

Code:

Sc Stop wuauserv

Rd /s /q C:\Windows\SoftwareDistribution

When done, restart the computer and try installing the Windows Updates.

Caledon Ken · 30 Jan 2017

Agree with Cottonball.

Was hoping for a better answer in terms of a major update or individual patch.

If it is a lone KB like KB3213986 here is how you can solve if Cottonball's idea does not work.

Google Microsoft Update Catalog. Head to the site. Key in the KB you are looking for. Download it.

In command prompt (admin) enter these two commands

Net stop wuauserv
Net stop bits

Double click on the file you downloaded. When installed reboot. I picked on KB3213986 as it was released January 10, 2017, its huge and lots of people have reported multiple failures.

MasterAndreas · 30 Jan 2017

Cant update my windows 10 OS [Error:0x8007042c]-2017.01.30-22.14.png

the commands provided by cottonball appear to work i will mark as solved when the updates are successful thanks for the help guys

cottonball · 30 Jan 2017

MasterAndreas,

Hope you get the updates installed.

Please give us some feedback.