W10 updated Unable to log in now.


  1. Posts : 2
    Windows 10
       #1

    W10 updated Unable to log in now.


    Hello, my Dell Inspiron 1545 laptop received the newest Windows update last week, and now I cannot log in. The machine boots and goes to the start screen, but when I try to click on the start or login, all the items on the desktop scroll to the top of the screen and disappear. This happens with most keyboard keys that I press. When the login disappears, I can press a key and the login again appears. Everytime I try this, the same thing happens. I cannot even get to safe mode. Help Please
      My Computer


  2. Posts : 42,734
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Do you have system restore enabled, and do you have a Win 10 boot disk? (ISO easily obtainable- see Tutorial section)

    If so you could boot from an external medium, and run system restore.

    Otherwise, I think I've read it is possible - but I've never done it- to remove an update offline (having booted from an external medium). If so, it would be better for someone who has done that to help you - that's a more advanced procedure.
      My Computers


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    I was finally able to do power on and power off a few times, which allowed me to get to advanced aettings, etc. I chose the option to restore. So far so good! :)
      My Computer


  4. Posts : 42,734
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Ok, now here's how most of us protect ourselves from disaster: disk imaging.

    Creating disk images lets you restore Windows and all your disks and partitions to a previous working state, quickly and probably without technical help.

    You can recover from:
    - a failed disk drive (restore to a new one)
    - ransomware (which encrypts your disk)
    - user error
    - unrecoverable problems from failed updates to problem programs
    - unbootable PC (hardware faults aside)

    Images also act as a full backup- you can extract files too.

    You can even use images to help you move more easily and quickly to a new PC.
    Can be used with Laplink software to transfer your build automatically to another PC

    Imaging can even help you sleep at night knowing you have a second chance.

    Many here recommend Macrium Reflect (free) as a good robust solution and more reliable than some others. It’s
    - more feature rich
    - more flexible
    - more reliable
    than Windows Backup and Restore system images.

    It's well supported with videos, help and a responsive forum.

    There are other such programs, free/commercial, some with simpler interfaces, but Macrium R is one of the most robust and reliable.

    How long does it take?
    SSD+ USB3 - maybe 15 mins for the first system image, less thereafter
    HDD + USB2 - maybe 40-50 mins
    That’s with little personal data, few programs installed.
    - of course, depends how much you have on C:
    (You can and should image all your partitions and disks)

    Once you've created your first image, keep it updated with e.g. differential imaging- which images just changes from the first image, more quickly, and creates a smaller image file.

    You need a backup medium - say- twice as large as the total amount of data you are imaging to keep a reasonable number of differential images. This will vary dependent on the number of images you keep, so is only a rough practical guide.

    Some comment that system restore isn't always reliable; if it works and solves the problem, great. But sometimes restores won't work or fail. And of course a restore point only covers a limited number of aspects of the system. That’s where disk imaging comes in.
      My Computers


 

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