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  1. Joined : Jun 2015
    Posts : 3
    windows 10 technical preview
       28 Jun 2015 #1

    Lost windows 8 product key to update to 10


    Hi, um a quick question for the forum users ,I installed the windows 10 technical preview back in February and I cannot find the windows cd provided with the laptop when I purchased it. The windows cd key was provided by toshiba so its an rtm version. There is no sticker at the bottom of the laptop and after a lot googling it turns out they no loner stick one to avoid theft..... Shouldn't the product key though, be linked to your microsoft account If instead of making a local account you activated the laptop by using a microsoft one?

    So long story short,is there a way for the key to be retrieved without spending another 100 euros to buy a new one ?
      My System SpecsSystem Spec


  2. Joined : Oct 2014
    Posts : 107
    Windows 10
       28 Jun 2015 #2

    How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link
      My System SpecsSystem Spec


  3. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,893
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       28 Jun 2015 #3

    Was the laptop originally a Windows 8 laptop, then the key is embedded in the BIOS or was that CMOS? Any how download Showkey from @Superfly from this link: https://www.tenforums.com/software-ap...7-showkey.html
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 3
    windows 10 technical preview
       28 Jun 2015 #4

    I tried Superfly's solution but it only revealed the windows 10 key. However that little piece of information that the key is embedded in the BIOS did it. I followed a youtube tutorial and retrieved the key.

    A million thanks to both of you.
      My System SpecsSystem Spec


  5. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,893
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       28 Jun 2015 #5

    You're welcome
      My System SpecsSystem Spec


  6. Joined : Jul 2016
    Posts : 4
    Windows 10
       20 Jul 2016 #6

    ASUS T100 lost Win8.1 BIOS key


    Bioshock said: View Post
    I tried Superfly's solution but it only revealed the windows 10 key. However that little piece of information that the key is embedded in the BIOS did it. I followed a youtube tutorial and retrieved the key.

    A million thanks to both of you.
    Hi,

    I have bought 15 ASUS T100 pc's with Win 8.1 on it.
    I upgraded all of them to Win10 using a clean install of windows 10 and images.
    The activation worked fine on all of them (using produkey), except for one.
    It simply can't find the Win8.1 BIOS key. We used the pc for 2 years now, so it had to be activated in w8.1.
    I called ASUS, they sent me to Microsoft, I called them but they sent me back to ASUS, the usual stuff when something doesn't work right.

    I don't wanna buy a new license, but can't find a proper solution. I used 4 different programs to find the key, but it seemed to have disappeared while deploying Win 10.

    Can anyone help me with this problem? Please?

    Thanks in advance!

    Ditrovic.
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 6,855
    Windows 10 Pro
       20 Jul 2016 #7

    ditrovic said: View Post
    Can anyone help me with this problem? Please?

    Thanks in advance!

    Ditrovic.
    My guess is that, like the laptop I have now, the motherboard was probably replaced and the new motherboard did not have a product key stored in it. If you did not capture the product key before wiping it out with a clean install of Windows 10, it's gone. If you can't convince ASUS to provide a product key or convince Microsoft to activate Windows 10 for you, then you are stuck with having to purchase a product key for Windows. You can't even go back to Windows 8/8.1 and activate it, unless you made a backup copy of it before the clean install of Windows 10.
      My System SpecsSystem Spec


  8. Joined : Jul 2016
    Posts : 4
    Windows 10
       21 Jul 2016 #8

    NavyLCDR said: View Post
    My guess is that, like the laptop I have now, the motherboard was probably replaced and the new motherboard did not have a product key stored in it. If you did not capture the product key before wiping it out with a clean install of Windows 10, it's gone. If you can't convince ASUS to provide a product key or convince Microsoft to activate Windows 10 for you, then you are stuck with having to purchase a product key for Windows. You can't even go back to Windows 8/8.1 and activate it, unless you made a backup copy of it before the clean install of Windows 10.
    Hello,

    The screen has indeed been repaired, so it's possible they swapped the mainboard or did something with the bios.
    ASUS *******s... :-)

    I have an old image of windows 8, but the chances aren't big it's of this device. But I'll try it.
    Thanks for the tip!
      My System SpecsSystem Spec


  9. Joined : Jul 2015
    Posts : 6,855
    Windows 10 Pro
       21 Jul 2016 #9

    Did you notice post? :

    What to do with unused Windows 8 OEM software/license? - Windows 10 Forums

    You might want to PM him :-)
      My System SpecsSystem Spec


  10. Joined : Jul 2016
    Posts : 4
    Windows 10
       21 Jul 2016 #10

    ditrovic said: View Post
    Hello,

    The screen has indeed been repaired, so it's possible they swapped the mainboard or did something with the bios.
    ASUS *******s... :-)

    I have an old image of windows 8, but the chances aren't big it's of this device. But I'll try it.
    Thanks for the tip!
    The image key was already taken, so no cigar.
    Does anyone know if you could use a 64bit key on a 32 bit computer? Are they different?
      My System SpecsSystem Spec


 
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