Windows 10: Unable to get Anniversary update after multiple failed attempts Solved

  1. Posts : 41
    Windows 10 Home (x64) Version 1709 (build 16299.19)
       24 Dec 2016 #1

    Unable to get Anniversary update after multiple failed attempts

    Since the Anniversary update was first released I have tried to install it every so often. My most recent attempt was last week, tried 3 times, but each time it failed when my laptop overheated and shut down during the process. But now the update no longer shows up when I scan for updates. Control Panel > All Control Panel Items > System > Help > About Windows shows I still have version 1511, so it's confirmed that 1607 has not installed.

    Any idea how I can get the update?
      My ComputersSystem Spec

  2.    24 Dec 2016 #2

    You can download it from Windows 10 Media Creation Tool: Create Installation Media
    save to iso or dvd or just install you can boot from the dvd and do a clean install if you want
      My ComputerSystem Spec

  3.    26 Dec 2016 #3

    Welcome to the club (of people who cannot install the Anniversary Upgrade.) The general consensus is that the only way to get it installed is to download the Media Creation Tool and do a clean install, followed by re-installing and customizing all your software.

    Be sure you make a full boot disk backup that you know you can restore from optical disk or flash drive just in case the clean install leaves you with a non-bootable system.
      My ComputerSystem Spec

  4. Posts : 41
    Windows 10 Home (x64) Version 1709 (build 16299.19)
    Thread Starter
       26 Dec 2016 #4

    Thanks guys.

    That's pretty sad....
      My ComputersSystem Spec

  5. Posts : 7,626
    10 Home x64 (1803) (10 Pro on 2nd pc)
       26 Dec 2016 #5

    cbiweb said: View Post
    That's pretty sad....
    But it's not the only story. The system I'm using to post this started as an OEM Windows 7, upgraded to Windows 10 in the first week of release. Then upgraded to 1511 and more recently to 1607. Each time was by using a USB made with the Microsoft Media Creation Tool, option One here...
      My ComputersSystem Spec

  6. Posts : 41
    Windows 10 Home (x64) Version 1709 (build 16299.19)
    Thread Starter
       27 Dec 2016 #6

    It's a lot of rigmarole that I don't really need to go through right now. If there's nothing life changing about it, I'll stay where I am for now. Maybe a future update - or new laptop - will fix it.
      My ComputersSystem Spec

  7. Posts : 32
    Win 7 Home Premium and Win 10
       27 Dec 2016 #7

    I was trying to install it also and it kept failing. If the only way to do it is to do a clean install then screw it. If it comes to the point of not being able to get updates because of not having 1607 then the normal Joes in the world are going to be pissed. I've wanted to get rid of it for a long time but unfortunately the things I use the most, music and video editing are a pain in other OS's when you have to constantly try and find the right drivers. MS sucks but it is what it is. I had a hard enough time just trying to get Win 10 to install from Win 7 and I use Win 7 more than 10, but have given up trying to get updates for 7, that's a total joke.
      My ComputerSystem Spec

  8. Posts : 41
    Windows 10 Home (x64) Version 1709 (build 16299.19)
    Thread Starter
       22 Jan 2017 #8

    Just thought I'd post an update...

    Two days ago, 1607 finally reappeared in my Windows Update list. Ran it again, and it worked! I now have 1607.

    What did I do differently? Well, since the problem seemed to be an overheating machine, I positioned a fan pointed directly at it, at close range, during the entire process. This laptop has never been cooler, lol. Whether that was the actual issue or not, bottom line is I now have the update!
      My ComputersSystem Spec


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