No Internet and Audio after windows 10 automatic update

With the benefit of hindsight, you should have created a system image before upgrading to Windows 10, as you did not have such a DVD.

Matthew Wai said:

With the benefit of hindsight, you should have created a system image before upgrading to Windows 10, as you did not have such a DVD.

It wasn’t an update to windows 10 that caused it though. I was using windows 10 perfectly fine until an update came and suddenly internet and audio access went down

Did you delete partition C before the clean installation?

You should have created a system image when you were ...

nobodomon said:

using windows 10 perfectly fine

Matthew Wai said:

Did you delete partition C before the clean installation?

You should have created a system image when you were ...

When I was clean installing they did wipe the old windows installation. But yes ill admit I didn’t make a system image before the update began as I didnt even see this coming.

Win 10, on my PC's (and client's that I installed it on) installed sound and network drivers during the installation. Check the ASUS documentation on how to access the CMOS (BIOS) backup battery to do a full BIOS reset. Doing the reset from the BIOS options sometimes does not fully clear it and you have to either remove the battery (for at least 10 minutes - Intel says 15 minutes) or in some cases there is a jumper to fully reset.
If the reset (clear) does not help I would suspect a Win 10 corruption, another "clean" install of Win10 is the next step. I would use the Media Creation Tool and download Win 10, not reuse what you have.

You can download the media creation tool (and Win 10) from Microsoft HERE

fireberd said:

Check the ASUS documentation on how to access the CMOS (BIOS) backup battery to do a full BIOS reset.

Does that involve opening up the laptop? If thats the case I wouldn’t want to take any chances if me screwing up though. Will try reinstalling windows another time.

nobodomon said:

Does that involve opening up the laptop?

Don't worry. Even an idiot like me can disassemble a laptop and remove the battery blindfold.

Are you 100% sure that you have downloaded the right drivers? A laptop model can have multiple editions with different LAN manufacturers. For example; Realtek Ethernet, Intel Ethernet, Broadcom etc.

Open up a run dialog with Windows key + R ( Already have said this sentence 5 times in this thread, but why not again lol xD)

Type in "msinfo32"

Look for "System name" or "System model"

Asuza said:

Look for "System name" or "System model"

I am pretty certain the drivers are correct though. The system model is UX303LB, system name is
DESKTOP-EUIQP3E