No Internet and Audio after windows 10 automatic update

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  1. Posts : 7,606
    Windows 10 Home 20H2
       #11

    No network and audio devices exist on your computer.
      My Computer


  2. Posts : 15
    Windows 10 Home
    Thread Starter
       #12

    Matthew Wai said:
    No network and audio devices exist on your computer.
    Yes but that only happened after the windows update though. It was working perfectly fine before the windows automatic update.
      My Computer


  3. Posts : 61
    Windows 10 Pro x64
       #13

    Hello,

    Thanks for the screenshot.

    0.1) Create a System Restore Point.

    1.0) Boot into safe mode with networking. https://www.tenforums.com/tutorials/...dows-10-a.html

    1.1) Open a run dialog with Windows key + R.

    1.2) Type in "regedit"

    1.3) Go to: HKEY_LOCAL_MACHINE> SYSTEM> CurrentControlSet>Control> Class

    1.4) Right click and find:
    Code:
    4d36e972-e325-11ce-bfc1-08002be10318
    No Internet and Audio after windows 10 automatic update-3.png

    Before you begin, export the folder to a safe location in case you ever want to use a VPN connection in the future.

    1.5) Then, in all folders from 0000 until xxxx look for "DriverDesc" at Names. If it says "WAN Miniport XXXXX" Delete the folder. (For this example, I would delete the folder 0013)


    No Internet and Audio after windows 10 automatic update-4.png


    1.6)
    Save all changes and close the registry.


    2.0) Open up a run dialog with WINDOWS key + R.

    2.1) Type in "devmgmt.msc".

    2.2) Expand the "Network Adapters" entry.

    2.3) Delete or Disable (I'm not sure what it says for you) every WAN miniport with right click and Uninstall /
    Disable. Double check to make sure that you got every single one of them.

    No Internet and Audio after windows 10 automatic update-1.png



    3.0) Open up another run dialog and type in "msconfig"

    3.1) Disable all services ! BUT HIDE ALL MICROSOFT SERVICES ​> FIRST < ! If you don't do this, you'll have a very fun time haha.

    No Internet and Audio after windows 10 automatic update-2.png

    3.2) Click on Apply and OK.

    3.3) Reboot the PC normally.

    Make sure that you got the right driver and bits version ( e.g. 32 or 64 bits) and Windows Version.
    The installation process should now go normal and will finish.
    Reboot your machine.
    I'm very curious for the results.
      My Computer


  4. Posts : 15
    Windows 10 Home
    Thread Starter
       #14

    Hello azusa, I’ve just tried and it reinstalled all the wanminiports only though. None of the old drivers were found.
      My Computer


  5. Posts : 7,606
    Windows 10 Home 20H2
       #15

    Have you tried ASUS PC Diagnostics?
      My Computer


  6. Posts : 15
    Windows 10 Home
    Thread Starter
       #16

    Matthew Wai said:
    Have you tried ASUS PC Diagnostics?
    No I have not, but i couldn't really find a version that is updated for windows 10 though.
      My Computer


  7. Posts : 7,606
    Windows 10 Home 20H2
       #17

    nobodomon said:
    Clean reinstall windows
    Did you use an ASUS DVD or Windows.iso downloaded online?
      My Computer


  8. Posts : 15
    Windows 10 Home
    Thread Starter
       #18

    Matthew Wai said:
    Did you use an ASUS DVD or Windows.iso downloaded online?
    I created bootable usb flash drive using another working windows 10 computer and used that to reinstall windows.
      My Computer


  9. Posts : 7,606
    Windows 10 Home 20H2
       #19

    Try using the Windows DVD that came with your ASUS laptop.
      My Computer


  10. Posts : 15
    Windows 10 Home
    Thread Starter
       #20

    Matthew Wai said:
    Try using the Windows DVD that came with your ASUS laptop.
    The box didnt come with a dvd unfortunately
      My Computer


 

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